The second time, I booked online for two wool orientals pickups for February 28th, a no-show. I…read morewish I had the magic words or protocol to get these folks to clean my rug. I give up.

We have hired SME twice -- once to clean a sofa and love seat after a PCS move and the second time…read morefor the couches and a large rug that one of our dogs peed on. Our house doesn't smell like dog now! Derek was very professional, personable and provided outstanding service! The prices are unbeatable too. We HIGHLY recommend to anyone on Fort Benning and the surrounding area. Truly the best service we have ever received!

Majestic was on time. Their quality was so electrifying. Really, the place looks good again. The…read moreman taught me a lot of things about carpets, how to keep them as clean as you can and why. The frequency of vacuuming is essential as well, especially if you have dogs or cats. He told me that those sprays that you can buy to clean up spots actually leave the residue and make the dirt stay in the carpet because those sprays don't remove the dirt/urine drops, etc. Those sprays just mask them. He said that you need to have your carpets cleaned at least every year. They have a lesser price if you sign up for their repeat service. I am definitely going to use them again.

I was very happy and please with Majestic Cleaning. mr robert gave me a courtesy call that he was…read morerunning little behind, which was nice. the carpets looks great would use and recommend this company again. very pleasant also

I'm really disappointed with the service I received. I have a white/cream sectional that has always…read morecome out spotless with other carpet cleaning companies. Unfortunately, my usual cleaners were out of town, so I gave this company a try. Despite multiple requests for them to correct their work, my sectional still has several noticeable stains that I know can be removed because they have been before. I paid for a service so I wouldn't have to clean it myself, but it looks like I'll have to anyway. What's worse is that the owner himself did the cleaning and still didn't do a thorough job. I've reached out several times hoping to get a resolution, but l've received no response from the owner at all. I expected much better, especially for the price. Very unsatisfied and won't be using this company again.

Well the service was very quick. It looked like the equipment being used needs some updating. They…read moresprayed deodorizer in the rooms which smelled fantastic while applying. They said they couldn't get up a stain that was caused by washable paint. After a week the smell and stains we had before they cleaned resurfaced. Bummer service I was hoping they would do a good job Nice people but just not satisfied with service.

They never showed up or called. Don't waste your time. Took all the info over the phone then…read moreghosted.

This job was for mold remediation and subsequent repair of a mobile home in rural Lee county. The…read moreworkmanship of the construction side was perfect and couldn't have asked for a better quality. The cleaning side on the remediation failed to complete several tasks and there was no quality assurance checks performed to sustain what was promised vs. what was provided. Communication prior to and during the process of the remediation was lacking, but the communication after the job was done was better. The carpet cleaner did a very good job. They were considerably cheaper than their competitor in the area, but that is no excuse for a less-than-perfect performance. Having said all of that, I would likely use them again if the opportunity presented itself.

This company damaged and lost property. Then would not return calls for months when I tried to…read moreresolve. Very poor customer service.

I have a membership here, which I think I will be looking elsewhere. Each time I visit, some piece…read moreof equipment is not working. Brushes aren't spinning, the hand air tool has no pressure, vacuums are clogged, with no suction, or are broken altogether, stations have no spray cleaners, and the mat cleaners do not clean as they should. Prices have steadily gone up and quality has gone down.

Sunday October 19 2025 Pulled up to pre wash station, no…read morewater in the wash station no brushes. Paid, pulled up to enter car wash Noone outside. Trash on lawn