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    Ecolin Co Inc

    4.1 (13 reviews)
    ModerateJewelry

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    2 months ago

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    18 days ago

    always honest know jewelry has something for everyone and there to help you. a plus for the 3 Village area-

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    7 months ago

    beautiful jewelry and nice people. Reset a ring of mine and its absolutely beautiful.

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    8 years ago

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    Ask the Community - Ecolin Co Inc

    Review Highlights - Ecolin Co Inc

    Eric and Frank are also talented artists and can reset older pieces you own or work with you on custom designs.

    Mentioned in 3 reviews

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    Jared

    Jared

    2.2(51 reviews)
    3.4 mi
    $$$

    My son went to Jareds to purchase a titanium Bulova watch ($900). He showed the saleswoman C the…read morewatch he wanted on his phone and she took watch code; she explained that they didn't have the one he wanted in stock but could order it. He only had cash and she explained it needed to be put into a gift card so that purchase could be made on website. The transaction was done and she said it would be here by Feb 19th and he could pick it up at the store then. (which was half hour from his house). As we walked to the car, he checked the order and realized she ordered the wrong watch AND put the order in his middle name. Saleswoman C could have shown him the watch before purchase was made to make sure it was the correct one and put the order in this correct name. Went back in and she cancelled the order but told him she couldn't give him back his money since it was on a gift card that he needed to call customer service. We sat in our car in the parking lot for 45 minutes, attempting to get a refund check, while finally being told that we needed to go to the store to have the saleswoman contact customer service so they could verify the information. Went back in the store and was finally noticed, (considering it was the third time we were in there) Explained the situation to saleswoman C and she immediately got the manager. No apologies or follow thru, put her coat on and left. The manager was very sorry (and very nice), connected with customer service and within 10 minutes the cash was back in our hands. This morning, my son received an email from customer service telling him he didn't need to go to the store but needed to get in touch with "Michael" whose order it was, so they could talk with him before giving a refund check. Just a mess, and very disappointed in the saleswoman and Jareds customer service. My son went to another reputable website, purchased the watch and it will be overnighted to his home within 2 days. You just lost our business.

    I will NEVER step in this store again. I walked in to pick up my item from someone I've never seen…read morebefore that told me she helped me before. So I gave them my name and she had to ask for the spelling - I have a really easy name - told them the story and told them I didn't want it and keep it. The woman explained they couldn't and suggested first I donate it to goodwill. Goodwill. So I asked her if there were diamonds in it. They are not huge and were not talking Rolex but it has diamonds in it. She said not in that "type", snotty, of watch. Then suggested again Goodwill or a family member... as I tucked my watch away she didn't even stick around to say goodbye but said it as she was walking off. Sadly, when she walked off to find it originally, she couldn't find it and a very bright long brown haired polite person who just completed a sale with a young man who is going to give his gift to his loved one right away, answered her. I was looking at a necklace I have been admiring for quite some time and that jeweler noticed I was looking at something. But, I was not offered to look at anything else or another watch by the woman helping me. I was just treated like a peasant. So, sorry you didn't get my $4,000.00 sale. I'm going to shop somewhere where my cash is respected - in hand or not!

    Photos
    Jared - The ring!

    The ring!

    Jared - Lots of beautiful jewelry to choose from

    Lots of beautiful jewelry to choose from

    Jared - Pandora

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    Pandora

    Ecolin Co Inc - jewelry - Updated May 2026

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