Stayed home to see that my sister's elliptical was repaired. Friendly, courteous, kind, efficient,…read moreeffective and speedy. All the professionalism you could ask for and more. On a personal note: gorgeous. He had a great smile, and he had to duck to get through the door. I'm glad I stayed home for that.

Very professional. Our movers suggested we call them. We had them move a gym and a really heavy…read moretreadmill. They were very nice and did a great job. I will use them again in the future. They took their time to the job right respecting our new house. Thanks Treadmill Heroes.

Just got done visiting this location. I had the pleasure of working with my Jaclyn and she was…read moreAMAZING!! For years I've despised running. Recently I've wanted to increase my cardio. I have to run for my job and I don't want to be the guy who is "in shape" but can run 1/4 mile without dying . With that being said, I despise running because it kills my feet. So I decided to get fitted at this location. Jaclyn was a pro and have 4-5 pairs of shoes in front of me within 5 minutes. She had me stand on their 3D scanner, walk on their special pads, and walk so she could see my steps. She was a real pro. Than came the shoes. She got 4-5 pairs out, helped me get them on and off and had the patience of a saint. Granted I was pretty easy and fast, but I could tell she was ready to help me all day if need be. 18 minutes and she had me in the perfect shoe....unreal and I'm beyond happy with my purchase. Thank you so much to this location for having such great employees. Value here I felt was really great. She also pointed me towards the shoes I NEEDED and not the ones that were the newest or most expensive. She only even asked for my opinion, and gave facts about the shoes. Not once did she give her personal opinion; because like a pro, she knows everyone's feet are different. I 10000000% recommend this place!!

I don't run, but I buy shoes for walking and I love data. The staff at Big River will have a…read moremachine map your feet and will assess your gait to make shoe recommendations for you. You may learn that your feet are different sizes... I did. Yay for data!

Best local running store!! Every time I've come in they're always helpful, friendly, and full of…read moreknowledge. The first time I came in they helped me find some insoles and the next time I came for a new pair on shoes. Two things I really appreciate: they'll never try to sell you something you don't need and they actually care about you!

Great service and a very cool store front with a mix of running shoes, outerwear, gels and…read morehydration mixes! They have some great sales and I have gotten some great shoes at a discount. Stopped in to browse and loved their sunglasses selection. We will be back!

I have a Sole treadmill that was giving me an error code and nothing I could find on-line was…read moreworking. I'm outside All Brands Fitness service area, but Jeff called me back and we discussed what I had done already. Jeff gave me detailed instructions on how to maintain my treadmill (which I had never been given instruction on) and when I got what I needed, it worked like a charm! So thankfully I called and it was an easy fix and now I know what I need to do going forward! Thanks Jeff!

I called 3 times in a couple month time span to get my treadmill repaired. I never got a returned…read morecall.

This is my second visit to this store. The gentleman who…read morewaited on me is a great conversationalist, as well as a knowledgeable and caring salesman. He is an asset to Big River. I bought a pair of walking shoes that fit well and look great! I'm very happy, and will remind myself not to wait so long before coming back!

I thought I had reviewed this place at least twice. Turns out it is zero. So here we go…read more.. I've been to this location of Big River Running Company several times. I do not run anymore. I trained for a single 5k. This is no sport for me. But walking is a sport for me, and I have some minor foot issues, so I find myself at Big River once or twice a year. This location is in the charming retail and small business stretch of North & South in (or near??) U-City. The staff are helpful. They make sure to analyze your stance and movements. They look at the wear on your current shoes. They will order the shoes in different colors. I've never had to wait more than 15 minutes for service. Usually I don't have to wait at all.

Hello about A month ago I purchased A Treadmill from Dicks payed for assembly needless I was…read moreghosted two times didn't work out for assembly with Dicks then I called another place spoke with A gentlemen said he would get back with me never heard from him called him never called me back don't know what is going on in this bussiness anyways I finally called Reimagine resources I spoke with Melissa very nice she set me an appointment the next Tuesday Juliana showed up 10 minutes early was so kind and polite she rocked it my Treadmill turned out beautiful it's running great !!! We are so happy we called this place if you want good people coming into your house that know how to do this type of work this is your place Awesome place we will definitely use you guys in the future 5 stars all the way Thank You!!!

Thaddius was incredibly helpful in finding the right footwear for our needs. He even taught me how…read moreto tie a "heel lock," which was a total game-changer. We also did a 3D foot scan that highlighted exactly what kind of support we should be looking for in a shoe. I really appreciated how knowledgeable and patient he was with all of our questions, especially since it was my first time in the store. I would definitely recommend coming with a budget of at least $140. While the prices are on the higher side, I think the investment is well worth it if you are a frequent runner.

I went in to buy shoes for work and the nice gentleman who helped me was thorough and asked me a…read moreton of questions regarding my requirements and specifications. I love that they use digital tools in addition to manually measurements. I was able to find my perfect pair of sneakers / running shoes . They even offered to ship the color I wanted in 7 days !! Excellent service and great value for money imo . I would love to go here and spend my money at an excellent small business if I need sneakers / running shoes in the future.

Excellent shop for all your Pickleball and Tennis needs. Knowledgeable staff that's willing to…read moretake the time to work with you and find what's best for you. There's a good reason they have been in business all these years. Make sure you stop in here next time you have a chance. Tell them Smiley Riley says hello.

An excellent tennis store. Knowledgeable and friendly. I recently decided to upgrade from my old…read morePrince racquet and Jim provided three demos, one of which I liked which is a Wilson Clash 108. He guided me to string the main with gut and cross with synthetic, all at 52 Lbs, to be easier on my tender old elbow, and it works great.