I feel a little bad rating this only 3 stars because I suspect that most of my issues fall into the…read morecategory of "what do you expect, this is Mexico!" The staff is friendly and helpful, grounds are lovely and breakfast is large and delicious. The negatives are all sort of petty but they add up. Our room had a number of problems--shower took 3-4 mins to heat up, and mid-shower (3 mins in) slowed to a trickle and stopped for a full minute before gradually restarting. The toilet stuck, so unfortunately we wasted a lot of water when we flushed and then went out for the day. Some of the outlets and light switches were inoperable and the WiFi didn't work (unable to join), though there was another network was available in the dining room. Breakfast was tasty and served by a sweet woman, but very very slow (we suspected that she was waiting and bussing the tables and doing all the food prep herself!). That gave us more time to use the Internet in the dining room, but I'm glad we didn't have a pressing engagement. So all in all, I'd say go in with low expectations and you might be pleasantly surprised.

My first time visiting Beautiful San Miguel de Allende , we booked hacienda de las flores and we…read morehad such a pleasant stay. I believe it only has about 17 rooms or so, it is so beautiful, clean beautiful rooms, green gardens and very private and great service. I stayed in a junior suite facing the pool.. it's spacious, has a microwave, mini fridge ceiling fans .. very comfortable bed. The hotel feels more like a mini resort .. I highly recommend this hotel the front staff Gaby goes left and right to accommodate anything you may need. Perfect for families :)) Muchas gracias gabby