Thought we had a leak behind our shower this week and were able to get an appointment next day and…read morethey even arrived early. We had used them a few years back for a larger sewer line repair after a big name plumbing company quoted high. Great experience with them both times and we will continue to keep their card handy for any future issues. Easy to work with, knowledgeable, and great customer acumen.

I recently relocated from Utah to North Carolina. Back in Utah, I owned a plumbing company and…read moreworked as a professional plumber. Shortly after moving here, a friend reached out to me in a panic after receiving an astronomical quote from a local plumbing company. I did some research and reached out to a few contacts for recommendations--that's how I came across North Mecklenburg Plumbing. Dave and Hayden came out to reevaluate the situation, and just as we suspected, it turned out to be a simple fix. Dave asked all the right questions to accurately diagnose the problem, and both he and Hayden were clear, professional, and transparent about the issue and the available solutions. I was on-site to oversee the process and was very impressed with their service and integrity. Although I'm no longer plumbing here in North Carolina, I'll gladly refer anyone who comes to me for help to North Mecklenburg Plumbing.

Mr. Handy Plumbing replaced my kitchen sink and faucet. Couldn't be happier with their work. I sent…read morethem pictures through Yelp and they quoted me their service charge. The only additional charge would be parts that they would need to pickup after seeing the sink in person. Idrees was my contractor and he was great. He explained what he was doing and gave me options. My sink is connected to a garbage disposal and shares a drain with the dishwasher. So he had to care for that as well. Once getting a good look at the situation he gave me options and then was off to the local hardware store to pick up the parts he would need. Once he knew the exact amount he texted and I was able to send the payment for the parts electronically through Zelle (it would only be about $20). He provided information for upkeep and the work he did was outstanding. Will use them again for future jobs!

My toilet was leaking from the bottom, and I knew I could not lift the toilet myself, so I…read morecontacted Mr. Handy. He came promptly, did a great job, and the charge was reasonable. I will call on him again if I have other needs.

SUPER great service. Arrived on time (actually early). Fixed broken 1/2" water line under bathroom…read moresink, replaced rusted p-trap and shutoff valve. Awesome! 5 stars.

Fast service, easy to work with very professional service…read more Needed help same day and they were there in 2hr

I can't speak to anyone else's experience, as this review is all my personal experience and opinion…read moreonly, as I know not everyone will have the same experience and I also know there are some solid techs at this company (I have personally dealth with them), but unfortunately I had a nightmare experience with mutiple bad apples in my opinion, and it unfortunately resulted in the end of my storied relationship with a plumber that I thought would be the last one I would ever need, but as they say if something seems too good to be true it usually is... I thought I had found a plumber for life, but my personal experience with Option One ended up with me feeling as though they exhibited failed ownership in addressing an issue caused by errors from their techs, lack of accountability with regard to said issue and becoming confrontational and argumentative when the issue was brought to their attention. Long story short, I had a plumbing blockage that resulted in my front yard needing to be dug up and new pipes being installed in the yard. Upon completion of the job, I experienced flooding in my yard and requested Option One to come out and address the issue. They tried to claim it was an irrigation issue not their problem, but after getting another Option One tech and a plumber from another company to come out, it was confirmed (via photos) that the flooding was due to Option One failing to connect the piping correctly. Instead of taking ownership and accountability for the issue, I was met with defensiveness, along with the above stated lack of ownership and accountability. At one point in the process I even had to ask one of the techs to leave my property because he had such a dismissive unprofessional attitude. I could go on and on but I have already wasted so much time on dealing with this issue that it isn't worth any more of my time. At the end of the day, I found another company to correct the failed work done by Option One and this company apologized on behalf of Option One, as this company felt bad that I had to go through such an ordeal, given that the plumbing industry is already viewed in a negative light by many, right up there with mechanics, car salesmen and attorneys by some. You can read my past reviews to see how much I praised this company in the past, which is why I was so disappointed by what in my personal option was a complete lack of accountability and ownership by multiple individuals across the Option One company. After giving this company multiple five star reviews over the years, I cannot recommend them to anyone anymore as the trust they gained over the years was lost in an instant and based on my personal experience, I cannot in good conscience recommend them to anyone moving forward like I have done in the past.

Daniel Jennings from Option One Plumbing came to my house and did a 100% awesome job checking every…read morepossible issue I could have had with my water pressure. He located the issue and recommended the repair. Thank You Daniel Jennings Barbara Serrano

Excellent service, fairly priced, called last minute and was promptly at our house a 8:00am as…read moreexpected. The gentleman is very courteous and incredibly efficient. Would recommend highly.

I was trying to have a dishwasher installed and on the day of installation, I was told it was a no…read morego because the piping underneath the sink was (his words) "illegal as hell". Years before we had our disposal removed after we got new countertops for the kitchen. Apparently, the plumber then made shortcuts unbeknownst to us. In order to have our new dishwasher installed, we had to fix the mess underneath the sink and get it up to code. All Hours were unbelievably amazing! They were able to come out the next day. They were on time, professional, and very knowledgeable. Best of all, reasonably priced! Morris Jenkins quote was ridiculously expensive! I will definitely recommend All Hours to anyone in need of a great plumber. I made sure I keep their number for future projects or repairs.

Rutino Lopez, Jordan Maxwell, and Eddie Ramos did an exceptional work on a complex situation,…read moretimely, thoroughly, and effectively.

Quick and effective. Analyzed the issue and resolved the problem. Couldn't ask for more.read more

Our garbage disposal broke Friday afternoon (of course) and I contacted McConnell to get an…read moreestimate on replacing it with a new one that we purchased. I got an email from Nick on a Sunday to confirm that they could do it, what the cost would be, and to say that he could do it this week! I confirmed with him this morning that I was interested and he called me right away and set up an appointment for the same day. Nick and his helper arrived quickly and switched out my garbage disposal and less than a half hour. Now we can use the sink again! I definitely recommend Nick and McConnell Plumbing and will absolutely contact him again should we have any plumbing issues.

Nick at McConnell Plumbing came to the rescue after my husband and I's failed attempt at installing…read morea new faucet. He was helpful in not only fixing it, but explaining what he was doing and why. He also came the nest day and was done super quick. Highly recommend!

Five stars for Bill and Chris from Pro-Tec Plumbing and Drain through American Home Shield…read more This was one of the smoothest home repair experiences I have had. The technicians arrived quickly, checked in with concierge at 10:29 a.m., diagnosed the issue immediately, replaced the garbage disposal, cleaned everything up, and were checked back out by 11:07 a.m. The entire visit took well under an hour from arrival to completion, which was incredibly impressive. What made this even better was that they came fully prepared. They already had a replacement garbage disposal with them, so there was no delay, no waiting for parts, and no need for a second appointment. They identified the issue right away -- the bottom of the disposal had developed a hole that was leaking water into my cabinet. What is amazing is that the disposal they replaced was the original unit installed when the building was built back in 2003. Honestly, getting over 20 years out of a garbage disposal is pretty incredible, so it definitely had a good run. Bill and Chris were friendly, professional, respectful, and efficient. They wore protective booties over their shoes, explained everything clearly, worked cleanly, and respected both my condo and the building. They just came in and got the job done without wasting my time. This experience also reminded me why I keep my American Home Shield warranty. My service fee was $125 plus tax, which came out to under $135 total. Considering a brand-new garbage disposal replacement with labor can easily cost anywhere from $300 to $700 depending on the model and installation, the warranty absolutely paid for itself here. No scrambling to find a plumber. No emergency repair pricing. No multiple appointments. No hassle. Just one professional visit and the problem was fixed. Huge thanks to Bill and Chris at Pro-Tec Plumbing and Drain and to American Home Shield for making the entire process easy and stress-free.

From the owner: Have been in business since 2016 but have been doing plumbing for over 20 years, we provide…read moreexceptional service one customer at a time and solutions to problems. We listen to the customer and not up sell anything they don't need; we are true and honest. No job to small or to big.

JPS PLUMBING IS THE BEST! We had a pipe leak in our kitchen destroying everything and Dakota at JP…read morePlumbing replaced the pipe, reconnected the dishwasher and sink perfectly. Also repaired the commode in one of our bathrooms. All done at a reasonable price. Thank you Dakota and all team members of JP Plumbing!

Never again! Less than 30 minutes from house and I was told it was too far to come out for big jobs…read morebut they would do small things like hooking up a dish washer. I initially reached out for a refrigerator water line install and dishwasher water line install as well as a quote on new pipe hangers and shower, toilet, and sink install which I told the receptionist when booking . I asked the receptionist since I did not have kitchen cabinets and sink installed yet if the water line for dishwasher could be done or if I needed to wait and was told it wasn't an issue. Fast forward and plumber came out put in a line for refrigerator and said dishwasher couldn't be installed until sink was installed. I was charged over $300 for work and never received a quote for other work. After calling back twice inquiring , I finally got called back to say I was too far away for big jobs.

Great service, would hire again, and recommend to friends. They were very quick to call me…read moreimmediately after I requested the quote. Very easy to schedule with, and the work was perfect. Had them fix a leaky tub, and a running toilet. Thanks for the help!

I've used these guys twice and had good experiences both times. This last job involved changing…read moreout a toilet shutoff valve which I was uncomfortable trying to tackle myself. Service Pro had someone out same day and he had it done in maybe 20 minutes. Price was very competitive to some quotes I was seeing from other businesses. Paying was as easy as putting my card in a reader and the invoice was emailed to me. These guys are definitely my go to plumbers going forward.