I reached out to ECO garage door for a repair on my spring. They replaced my spring 4 years ago and it went fine. Aarron came out this time and tried to over sell me. He gave me 3 prices ranging from $769- 1310. I told him I only wanted to replace the spring right now. He wouldn't give me a price. He then charged $79 for a service call even though their web page clearly says free evaluations. I was willing to let them change the spring but he refused. I had two other companies come out and said that the other parts of the garage door opener showed "ware" but did not have to be changed out. The spring was changed for $360. I have emailed the office and called with not return of my $79 or explanation as to why Aarron charged me. Just disappointed in the service and pushing me to buy what wasn't needed now. read more