We would like to commend Dr Jenna Maddox for her help with our little 13 year old pug Bella . Dr…read moreJenn was straight forward with her diagnosis, cares and truly shows compassion for our sweet girl and her wellbeing. She took the time to call us several times to see how our Bella was doing and we greatly appreciate it. Working with Dr Jenn has made a difficult time a bit easier to endure. Robert&Tatyana Thayer

I inquired about going to this vet, and am posting this as a warning for anyone considering going…read moreto this vet (Estero) or getting a puppy from MandMAussiesofNorthCarolina. Dr. Mary Holly Castro (who works at Estero) owns MandMAussiesofNorthCarolina, now in Florida. After also looking for a second Aussie puppy, I saw their GoFundMe page they started for their dog, Nola. They bred Nola for multiple litters without doing any hip testing first--which is the bare minimum for any responsible breeding program. It turns out Nola didn't get checked until she was three and she was then diagnosed with Grade III Hip Dysplasia, the most severe form there is. This was done by a a licensed DVM! The OFA has charts posted on their website that says a female with Grade III Hip Dysplasia paired with a male with Good (Passing) OFA hips still produces 31.5% puppies with hip dysplasia, meaning a litter of 9 will have 3 puppies with hip dysplasia. That's IF they tested the male's hips. No wonder she is not on the team members section of their website. At AKC puppy prices, two or more litters that they had from her could have been used to replace Nola's hips multiple times over. So why wait six years and then ask complete strangers to pay for it on GoFundMe? To me, it's a massive red flag regarding the ethics of this program and this vet clinic as a whole.

They saved my dogs life!…read more We went in thinking it was time to say goodbye to our sweet boy! An intern hearing our story and wanting the experience offered to do a stomach surgery to remove a massive object from our dog. Seriously it was so big we don't even know how or when he ingested something so large. They kept us in the loop the whole time and were extremely sympathetic with our situation and didn't put any pressure on us for whatever path we took. I would absolutely reccomend this facility to anyone looking for excellent care.

If I had followed the guidance I was given during this visit, I truly believe the outcome for my…read morecat could have been very different. I am sharing this so other pet owners know how important it is to trust their instincts. My first experience with Florida Veterinary Referral Center (May 2024) was outstanding. Dr. Glander provided exceptional care during my cat's CHF diagnosis--thorough, compassionate, and highly communicative. Because of that experience, I trusted this facility without hesitation. My most recent emergency visit was completely different and deeply concerning. I was referred urgently for sudden hind leg weakness, with concern for a possible saddle thrombus. The initial ER veterinarian, Dr. Tucker, recognized the severity immediately and recommended urgent diagnostics. After a shift change, care was transferred to Dr. Dinah Fuelling, and this is where my concerns escalated. There was a delay of several hours before basic diagnostics were completed, despite the urgency of his condition. During that time, my cat had clear hind leg weakness, instability, and was repeatedly falling--something observed by my family and acknowledged by staff. Despite this, I was told no abnormalities were observed. Equally concerning were the overall communication and bedside interaction. I was visibly distressed and emotional throughout portions of this visit while trying to advocate for my cat. I asked multiple detailed questions regarding his condition and treatment plan. My experience was that these concerns were met with limited engagement, and at times I perceived frustration and dismissiveness in the responses I received from Dr. Feulling. I was also told that his lab work--including kidney function and electrolytes--was normal. That did not align with what I was seeing. Because of that, I made the decision to seek care at another emergency hospital. At the second facility, his condition was immediately recognized as serious. Imaging confirmed acute congestive heart failure exacerbation and cardiac thrombosis requiring oxygen, IV medications, and hospitalization. I was also informed that his creatinine was elevated and that he was showing signs of impaired kidney function--something that is critically important in managing cardiac patients. This was not a subtle difference in opinion--it was a completely different clinical picture. The second ER team listened, explained, validated concerns, and treated both my cat and me with compassion and respect--exactly what any pet owner should expect in a crisis. I understand emergency medicine is complex and fast-paced. However, what I experienced--from Dr. Fuelling-- was a deeply concerning disconnect including the combination of delayed diagnostics, dismissal of observable symptoms, and the overall lack of alignment between my cat's condition and the care decisions being made. In this case, I experienced what I believe to be a combination of poor clinical judgment, delayed care, dismissal of clear symptoms, and unprofessional communication under Dr. Fuelling's care. Given the significant difference between my first and second experiences, I cannot confidently recommend this facility based on my most recent visit. My intention in sharing this is simply to provide an honest account so that others can advocate for their pets and seek additional opinions when needed. For transparency, I have included portions of the cardiology discharge summary and lab results referenced above.

The Vet was very kind and helpful. All the staff treated him like their own dog…read more Clinic was clean and didn't smell like anything like a kennel as many other s do

terrible - PLEASE avoid this vet at all costs- Dr is polite but not a good veterinarian…read more Regarding the hospital comment.. we were absolutely clients there and this veterinarian was absolutely horrible.

Do not go there, this is not Dr Gregory's practice anymore. The time is over with caring vets that…read morewant to make your pets better. This is a new generation of vets, they only do wellness check and tell you to go to the emergency care. I brought a sick cat on Monday, was charged $625 for urine test blood test and 2 shots and a medication. I left with no diagnosis, had to research on the internet with blood test results. Dr Mackenzie Gray never cared to follow up with me as I left with a sick cat. Came back for a follow up today and was actually asked to leave the practice for questioning her on wanting me to go to the urgent care instead of actually diagnosing my cat and coming up with plan. I have been coming to this practice for 5 years and was really satisfied with Dr Gregory. This is a vet from Temu, 3 months in the practice and kicking people out. Now I understand why some people I know have already left this place to never come back. (And in addition if you have a cat, they do not know how to handle them, they actually looked scared) They use AI to answer the phone so you have to talk to a robot. I was fooled, I didn't know but now I do.

I relocated to Florida almost two years ago and visited several veterinary clinics in the Naples…read morearea to find the one that would show my pet the utmost care and compassion. Dr. Gregory and his team proved to be the best choice as they took exceptional care of my baby Apollo from the beginning. Apollo was older and had medical issues. Dr. Gregory's prices were very reasonable for the required tests and exams. When the time came to make the difficult decision to say goodbye to Apollo, everyone at the clinic was patient and understanding, even shedding tears with me. They allowed me to take my time in saying goodbye without any pressure to leave immediately. Based on my experience, I highly recommend Dy Gregory and his staff.

*** DANGEROUS FOR BIRDS ***…read more Culture already took 2 weeks in lab, then clinic sat on positive enterobacter results two more days (Mon-Tue) despite knowing Kali's symptoms--emailed Wednesday only, no doctor call to discuss results. No phone call to check on Kali during two week plus culture waiting period. Unanswered email March 8th. Multiple calls and in-person inquiries noted by front desk, passed to doctors--zero responses over a long period of time. Reached out about gabapentin/meloxicam/saline drops and Kali's increase uric acid levels--front desk claimed messages passed to doctors, zero responses. Total radio silence on CRITICAL med questions related to kidney health. Never set communication boundaries, so I called when needing answers--they dodged, then fired me mid-treatment leaving my bird abandoned without veterinary care. They were supposed to provide up to date records yesterday which has not been provided. I requested current notes, culture and script. They said " Didn't you just get records?" I did 2 weeks ago. Doesn't include up to date. CONTAMINATED gabapentin--clinic manager admitted reusing dirty peanut butter syringes in bird med bottles as if it were written into normal procedures. Stated they do this for ALL their birds. Put a used syringe with gabapentin in a pill bottle with liquid medication in its own bottle, liquid med spilled inside pill bottle, used peanut butter syringe inside and top closed. I am glad I caught this because it would have sat overnight and turned into a science project. ***BASIC MICROBIOLOGY*** I took the contaminated project back and the same manager handed me clean syringes. I said no I'm here for gabapentin that is not contaminated. She slammed her hands on the desk and rolled her chair out and sighed with annoyance. She marched into the other room and brought an already created gabapentin to me that was not contaminated. Very poor communication practices. Extreme lack of patient education. Lack of infection control protocol. Place has a musty, mildew smell and caked dust and dog hair in exam rooms which appears disinfection between patients is lacking. Navy Corpsman/RN-BSN had to treat conure alone. Doctors also seem to be gone a lot. Go elsewhere.

Incredible caring staff and service. Our little boy got ill suddenly, and his regular vet was more…read moreconcerned about upselling us and did not seem concerned at all. We contacted Animal Hospital of Bonita Springs, and they got us in immediately for a 2nd opinion. It turns out our boy had a life-threatening illness, and they jumped into action- they scheduled a surgery ASAP (somehow managed to fit him in), they checked on him over the weekend, and the doctor was available for questions. Absolutely amazing and very caring Vets and office staff. Will never go anywhere else. This place is top-notch!

I am so happy that I found a great Vet for my dog! Dr. Andrew and his staff at Newport animal…read moreHospital were just wonderful with my dog.

From the time I walked in with Otto, my 12 yr. Old Schnoodle, my experience was above and beyond. I…read morehad no appointment and knew Otto was in distress. Nate, at the front desk welcomed us and was assuring. Dr. Monk, his nurse and assistant were extremely professional and calm. Dr. Monk lay on the floor, talking with Otto, gaining his confidence. He diagnosed Otto's issue, sent us home with the appropriate medicine and requested we come right back in should anything concerning arise. We returned the next morning and once again received stellar service. I can't recommend Bernwood Animal Hospital enough..the staff is amazing and Dr. Monk is beyond exceptional. He truly cares about his patients and their parents! What a Godsend!!! Thank you, Susan & Otto Von Schnoodle

Fiddlesticks Veterinary Hospital is truly something special. Dr. Cooper and her staff go above and…read morebeyond in every possible way. They are incredibly kind, compassionate, and have the most amazing bedside manner. Our sweet Sonni girl absolutely loved everyone there--she always felt safe and loved in their care. What really stood out was the way they treated us like family. They took the time to call after every visit just to check in, and they were there for Sonni--and us--until her very last breath. The level of care, empathy, and support they showed during such a heartbreaking time meant the world to us. We can't recommend Dr. Cooper and the Fiddlesticks team enough. If you're looking for a vet who truly loves and cares for animals (and their people), this is the place.

Friendly staff. Love Dr. Lisa Cooper. Very thorough and caring. Knowledgeable. Nice clinic.read more

This morning started out completely chaotic when I discovered my week-old baby chick had a string…read moretightly wrapped around her tongue. I tried everything, but I couldn't safely get scissors between the string and her tiny tongue. Panicked, I rushed her to San Carlos Animal Hospital hoping someone could help. Even though they normally don't see baby chicks, the staff immediately went to ask the doctor if they could at least remove the string. The moment Dr. Steely came out, they quickly took my chick straight to the back, and within minutes he had the string removed using tiny precision scissors. The urgency, compassion, and kindness they showed for such a tiny little life absolutely amazed me. Everyone there was so wonderful through the entire process, and I'm incredibly grateful they took the time to help her so quickly. Thank you all so much for caring the way you do.

Cannot say enough about this place. Everyone that works there is terrific. They take such good care…read moreof our Dalmatian Charlee and take special care to make her and us comfortable. The doctor is awesome as is all the folks working. Highly recommend this animal facility.

The Veterinary hospital was clean organized and professional. The clinical and support staff were…read moregreat

I started seeing Dr. Denise last October when returning for the winter. I have tried several vets…read morein the area and just not satisfied with the care I was receiving. I took my turkish van for blood tests and an exam and was so happy with the care, compassion and knowledge! Dr. Denise and her staff truly care about their patients. I receive the blood test results next day and an update for medication with it. Highly recommend her!

Dr. Boyett is an excellent veterinarian; she helped us to care for our elderly Domestic Shorthair…read morefor several years (including end-of-life care). Additionally, she was willing to provide emergency care for a friend of mine who had a dog in distress (she was the nearest vet to their house). She takes a special interest in her patients, both four-legged and their two-legged caretakers. When our cat passed away, she offered to take his carrier and toys to donate them to a local cat rescue. I would recommend her for cat owners in the area.