Tag renewal & Driver's License renewal ... SMOOTH & QUICK…read more Eda IS MY GIRL Got very good service(s) Worth TIME & GAS to drive all the way across town

I've been to this agency 4 times now, as a new resident. They are absolutely phenomenal at doing…read moreeverything they can to help you. The new check in system makes it even smoother. I live in Midtown but I don't care about the distance. 100% recommend!

Toni was a wonderful, patient Lady who helped Me change my Title on my car! Theresa & Lacy were…read morealso so kind to Us in other matters! We always get such fabulous customer service when we have gone here, for so many years now! We recommend them highly!

Disappointing Experience -- Go Elsewhere…read more Went in with 45 minutes until closing. One customer ahead of me renewing their driver's license, and at least three employees visible. I explained I was there for a DL renewal and was immediately told I needed an appointment. Seriously? With multiple employees and only one customer being helped, they still claimed they were "full." Years ago, this location used to be great--efficient and helpful. But recently, I've heard nothing but negative feedback, and now I understand why. Unfriendly policies, poor customer service, and no flexibility. Do yourself a favor: go elsewhere. Don't waste your time or give them your business.

My visit to this tag agency today for state-issued identification was quick and efficient. The lady…read moreat the desk that handled the paperwork was friendly, thorough, and answered my questions professionally. As with any tag agency, get there early, before they open if you can. It may be slow at times but they're at the mercy of the state's computer systems and are doing their best. This is now my go-to tag agency.

Fast , polite and articulate! They helped me and an autistic person get her license. Even though…read moreshe was spouting off nonsense.

Hi I was hesitant about going to this store but the worker his name is JJ he was so helpful and…read moresupportive he went over and beyond and I have bad knees so I left to sit in a car he came out serve me in the car came back came out couple of times and he's great so I would just say if you all are in that area don't judge it based on what the business is located judge the quality of service given which is superb I might add thanks again JJ if you can see this Hueneme!!

We were planning on purchasing a phone for a a homeless individual when we visited the store. We…read morewere shocked and taken aback by the clerks, rudeness and violent behavior toward us. We have never done any business with Assist Wireless or visited the store before. The clerk seemed disturbed or maybe high or intoxicated and accused us of committing, some sort of fraud. Our organization assists the needy and homeless, and we were inquiring about this particular individual in order to get his phone activated and purchase him a phone since the clerk was familiar with the homeless individual, but he refused to allow us to help the homeless individual and told us to leave the store. It seems that he had something against us, and we were nothing but polite and professional toward him. We hope that the corporate office would remove this disturbed and inappropriate individual who refused to give us his agent number and is not a safe person to do any type of business with. We have informed the police and corporate headquarters of his false accusations and inappropriate and violent treatment toward us. We do not recommend this business to anyone, as an investigation will be initiated by both police and corporate headquarters.

Oh. My. Gosh! This place is the BEST! I have used them 3 times now. Once for a new battery and once…read morefor a new screen. But the real test came when my phone spent too much time in a toilet bowl. It was completely fried. I didn't think there was any hope. No one--the Apple Store, Best Buy or Consumer Cellular would help. I took it to Nathan at Mr. Phone at 10:30 in the morning. I kept checking back and he kept saying he needed more time. He even sent his associate to a neighboring town to get a part. He just wouldn't give up! Finally, at 6:00 that evening I saw him outside of his store and he said, "I have very good news--we fixed your phone." I almost burst into tears! And it only cost $100. I said, "Are you sure?!" He said they don't take advantage of people. So...they had my phone ALL DAY, fixed an almost impossible fix and charged me a mere $100. I can't recommend them highly enough. If you have a phone issue, save yourself some time and go straight to Mr. Phone. You won't be disappointed!

excellent customer service!! 10/10 so helpful and respectful and VERY fast! I'be used many other…read morerepair service providers and stopped once I found these guys, they're that much better.

i went to the tag agency a few weeks ago to request a new driver license after i'd lost the…read moreprevious license, which surprisingly still has not surfaced. i'd entered at around 2pm, and was told the next available appointment was at 4pm, if i've remembered correct, so i'd gone to lunch before the appointment, and returned about thirty minutes prior. luckily, the worker in the office at the back of the business, in charge of driver licenses, called me about 15 minutes before the tentative appointment time. she also gathered the information and took the picture efficiently, with a friendly demeanor. though i'd not asked her name, she was wearing a stylish black eskimo joe sweater with purple and teal print, and explained to me that the sweater is given to workers at the tag agency when i'd asked if she has been to the now closed eskimo joe offshoot italian restaurant, joeseppi. no pun intended with offshoot pun and osu stillwater mascot. then, while i'm not certain that the worker gave me an expected time of arrival for the driver license, she did notify me that the license would arrive via mail, rather than the expectation with which i'd entered the tag agency of receiving the license there on the same day. that said, the license arrived the most recent saturday, and while the arrival was a little later than i'd expected, the difference between expectation and result was rather harmless. service requested - new driver license, not yet expired quality - service and license quality were excellent value - $25 and tax was relatively reasonable, though prorated price depending on date of expiration for license not expired seems appropriate, though it may have been already

I had the best experience at this tag agency getting my Real ID. Karina was super friendly,…read morehelpful, and efficient. I walked in and only waited about 5 minutes before being helped, and the whole process was done in less than 15 minutes. By far the smoothest and most pleasant tag agency visit I've ever had. I'll definitely be making this my go-to agency from now on. Highly recommend for renewals or Real IDs!

The service here has always been excellent! I came to them with a difficult situation concerning my…read morecar title and Shelly figured it out! She was knowledgeable and efficient and I was extremely relieved. This is definitely my go to Tag Agency for everything!

Walked right in and saw an agent right away. It is a drama free environment with professional staff…read moreready to listen. Christina (I hope I got her name right) helped me and talked me through the process. I would definitely recommend coming here for their services.