Very helpful and patient when dealing with my precious mom. I greatly appreciate the…read moreprofessionalism and care shown to her.

They don't answer their phone. And, they have the most annoying background music. It says "your…read morecall is important". If that's the case why don't they answer the phone? While on hold, for over an hour, I have decided not to invest in Fidelity.

This is my go to location simply because of location. The staff here is s helpful. I have never…read morebeen here and had issues with the staff. I have stopped in to resolve issues that later I resolved online. I like that personal touch when I do business. The staff here walks up at times to see if they. An help you even while you are simply waiting in line. They move as fast as possible. I do recommend this location.

Great experience at this location today. Teller was extremely friendly and personable. Not sure of…read moreher name but she was very professional and courteous.

Julie is great! They are nice and provide great prices and service. I recommend 100%…read moreJulie always answers all my questions

Despite my experience with my insurance rates and the transparency of the plan there was one person…read morewho made me hesitate to switch insurance providers. That one person is Rachel Graves. She is very friendly and helpful and will go above and beyond for anyone in need. I wish I could make the statement about the company as a whole but it wouldn't be true. She has personally helped me when I was pulled over and didn't know how to access my insurance policy. I panicked and called the office and she was able to email me proof of insurance. She is a valuable asset to the company and I hope they realize what an awesome person they have holding that place together!!! I thought to myself how could someone so awesome work for a company like this and the answer came shortly after, this company NEEDS someone who can comfort and care for the customers as much as she does. Thank you again Ms. Rachel I wish you nothing but the best in the future!!!!!!!!

Jennifer the manager at the Regions branch in Chelsea is very rude! She shows no empathy and lacks…read morebasic customer service etiquette! My family has been with Banking with Regions for years my family had always had great service until the rude manager at Chelsea branch. I had an account with Regions for about 8 years. And they closed out of nowhere claims early warning report issue, which I have no knowledge of and, upon trying to open new account it's always a day later they say that I can't open an account after already received a debit card and 2 small legitimate transactions. So stay far away from Chelsea branch unless they get new better manager and management. I'm also on SSI and this could also affect me being able to buy food etc. I'm disabled and can't be without a working bank account so I will definitely be banking elsewhere. Chime and capital one has been great for my other accounts. So regions is pretty bad as of lately,

Very friendly staff!! Now they greet you at the door and directed me to who I needed to exchange…read morecurrency and ask questions about overseas fees, use and other information. Will be in again soon I'm sure as I travel often

Awesome service by many locations so I have no reason to complain. I have nothing but great…read moreservice from each representative. Rock on ALFA!

What can I say!!! Mrs. Sharon is amazing. She was soo patient, customer friendly, and answered…read moreevery question I had. She went beyond my expectations when I really needed help and even her phone ethic is superb. She explained to me every detail until I got the complete understanding, even if it meant for her to stay over a little. Thank you Mrs. Sharon, If I had a thousand tongues it wouldn't be enough.

Very personable company. Everyone is very helpful and friendly. My car was stolen and quickly…read morerecovered. They helped me through what felt like a traumatic experience. I was able to get a car rental for $10.00 a day for five days and they reimbursed me for taking my car to get it checked out to make sure no harm was done. #grateful. It makes you understand why full coverage insurance is necessary. Even if your car is eight years old.

Convinced us to use a company to repair our flood damage! The crew Oak Ridge construction was a…read morejoke! Scammed us out of all our money for repairs. They had no crew! One man and his wife completely destroyed our bathroom with no knowledge or skills in cutting marble. They stained our driveway in 4 places. They dumped garbage and cut up marble in our backyard. The husband and wife crew was not able to fix the bathroom to standards. The State Farm adjuster did not pay what we needed in personal belongings or property repairs in a timely matter. It was a complete botched job. They will lie and find ways to not pay the amounts that are owed. The agent has a fellow named David that laughs at you and makes light of the faulty negligence! Stay away from this insurance company. They do not care about the customer and all are getting paid under the table. We actually have proof!