I observed for occupational therapy with Sheryl and she is nothing short of amazing. She is…read moreincredibly knowledgeable and LOVES what she does. Her passion shines through with her clients as she provides them with optimal care. The environment is relaxing and comfortable and is sure to please any patient who comes in.

My son severely sprained his ankle playing lacrosse this past fall. My son is a D1 Lacrosse commit…read moreto Army West Point and it was imperative I find the best physical therapist for him. During my son's initial assessment I knew we had hit the jackpot. Rich spent a full hour thoroughly assessing and asking thoughtful questions. He then emailed summary of our visit and a plan. Additionally, he emailed helpful, tailored exercise plans to do at home. Rich, Ashley, and Cassie have all worked with my son, and at each visit they've provided one-on-one attention. I need to mention they also included excellent therapy sessions in the pool. Every therapy session has been focused and truly exceptional. Our son has made a full recovery. We are forever thankful for their attention to detail, care, and hard work! I just can't recommend them enough...they are the best in their field!

My 6 year old graduated PT after a year and a half! We love everyone at Access! My daughter has…read morepoor tone in her hands and feet, pronation and flat feet, as well as poor core strength. I had no idea this was a thing, but am amazed at the difference therapy has made! Laurie, is truly amazing, so supportive and really pushed my daughter to improve!!! She has blossomed thanks to you and I am so very grateful!!! She is now playing nonstop, and does horseback riding, dancing and ice skating! Thank you Access!!

Professional and highly knowledgeable for my individual therapy. I have nothing to compare it to…read morebut, the Occupational Therapist(Beth) is great!

Jaycee was highly recommended to us by several folks for outpatient therapy at the time of my…read morehospital discharge. Over the course of few weeks, she completely helped transform me to becoming fully independent and even able to resume travel for business. It has been one of the best experiences I have had with OT/PT resulting in my recovery. Jaycee also supported my wife throughout this journey as an emotional pillar and I will be forever grateful to her for her kind, patient and insightful advice. She is very knowledgeable and gave me very practical exercises and guidance, that I follow everyday.

It's hard to put into words how grateful I am for Jaycee of Balanced Living OT! I have been…read morestruggling with debilitating vertigo, and I was at my wits end. I was unable to get care without waiting months, and I was not sure what to do. Until I came across the Balanced Living website, I knew I was in the right place. Jaycee took the time to listen to my symptoms, provide a detailed educational overview, as well as a comprehensive assessment. Not only did I walk away feel better but she provided me with a care plan and next steps! I cannot say enough good things about my experience and how thoughtful and attentive Jaycee was from start to finish! It is rare to find someone in the healthcare space that truly cares about their patients, Jaycee is one of those people! I will be recommending Jaycee and Balanced Living OT to all my family & friends!

No complaints on the treatment, physical therapy…read more However, getting reimbursed has been a nightmare! They still withdrew money from my account even after they were provided documentation that everything was to go through workman's comp. They seem helpful, but after calling every couple of weeks and asking for someone with authority to call back, I have never been called. Its been 16 months! Actually submit the paperwork and send me a copy.

Everyone sleeps with everyone there, The staff treat the resident so terrible. There will be…read moreresidents with dementia swearing in the staff will go and tell them you have one more time to talk to me like that.

Very dirty & environmentally uncomfortable, HOT. Employees loudly complaining in patient care areas…read morethat their paychecks bounced? There isn't any furniture/chairs in the large reception area when you first walk in. Staff vaping on units?! Rude, aggressive agency CNAs from out of state screaming at a woman in a wheelchair with a single staff member shielding the resident trying to get the CNAs to leave. "Corporate" LPN documentation of treatments without actually doing it... reported to DON & not addressed other than to ask the incoming evening LPN to complete that previous LPN's wound care? No disciplinary action stating the LPN is "corporate" and allowed to return despite manager requests to reassign elsewhere. Non-responsive housekeeping to requests & overhead pages. Complaints to leadership of safety & practice concerns unresolved. Profits over Compassion. End of life care is unconscionable in my opinion here. To be fair, there are 3 caring, empathetic nurses working at this large facility. Call bells not answered in a timely manner. This is a very sad situation.

I highly recommend atw for their physical therapy. my therapist Rachel is amazing! I've been going…read morethere for several weeks now, first for pelvic floor issues and I got so much relief that I stayed for my back issues. the staff of friendly and very knowledge .

From the owner: Achievement Therapy & Wellness provides evidence based rehabilitation and wellness in a peaceful,…read morespa-like setting in Utica, NY. Learn more about us today!