55 dollars to unlock your car. Heres a better idea, get a door wedge and a coat hanger and do it…read morefor free. Rude service, unprofessional prices, and overall a big scam. Treats employees like trash when I walked in and I would never use their services again. 1 star

I broke down driving across the country. Great place with amazing customer service. From pre…read moreordering the part needed as I was being towed to the loaner car. Love the Midwest people and the way they help a person in need.

They took 45 minutes after my appointment started to call me and tell me they need a signature…read moreWHILE IM IN THE STORE. I'm done shopping and I have cold stuff so now I have to wait because they just started and my cold produce is going to be warm. Terrible service and rude ass people.

I was looking for a car that was reliable and affordable (very tight budget). I'm a college student…read morewho attends a school in Omaha, so I made a long (2 hour) drive to Norfolk. My parents bought a car here a few years ago so they recommended the same salesman, Jamie. I spotted a car that piqued my interest on their website so I called ahead to make an appointment with him. Jamie worked with me to get the best price for the car. I am pleased with not only the car that I purchased, but also the quality of customer service that I received. I highly recommend Norfolk Auto Center!

And back again with another honest review. This place is literally a joke. I called a week in…read moreadvance to schedule a safety inspection and oil change tire rotation. They kept hounding me about some coupon so I said why not let's give them another shot. I asked them to specifically check the Yukon Xl out for any safety and mechanical issues and grease the joints in the front suspension as well as oil and tire rotation. Well the very next day after they supposedly said everything was great and no issues, me and my wife with our three kids headed down the road in the freezing weather and snow and the low oil pressure light came on. Immediately shut off in the middle of nowhere. Oil cooler like blew off and there went all the oil. Come to find out it was HOSE CLMAPED on. Had to have it towed to a shop in vermillion and the sheriffs gave my wife and kids a ride home. And here's what they reported. Oil filter was torqued on beyond belief note the excessive oil change cost on the picture below, oil cooler line blew off because of cheap hose clamps instead of being repaired properly, luckily the engine is ok because it was shut off as soon as the oil pressure dropped except everything is coated in oil now, none of the grease zerks had fresh grease, and once again they removed a device plugged into the obd2 port and hid it in the car. (Finally found it buried in my center console) why do they need to remove items without permission and then not tell you where they put them. Literally only brought it in for safety inspection, lube, and tire rotation. No need to mess with anything in the interior. Called the dealership he said he'll escalate this issue and it's been a week and no call from anyone. Poor customer service won't be taking my vehicle back to these untrained "technicians" for anything.

I brought my vehicle in for diagnosis and repair of an EVAP system issue and paid for the…read morerecommended work. After the repair, the same code returned. Even the warranty company indicated the repair should have been properly verified before the vehicle was released. I contacted the shop professionally and explained that I had already paid for diagnosis and repair of this issue previously, and that this appeared to be a continuation of the original unresolved problem rather than a new concern. I asked them to review the prior repair order, the codes involved, and the verification steps performed before charging me additional fees. Instead, I was told I would need to pay another diagnostic fee ($140) and likely additional repair costs to retrieve my vehicle. I do not believe customers should be charged repeatedly for the same unresolved issue when the original repair was not properly confirmed as fixed before release, and at least discounted on the first time, because it takes much time and inconvenience to return to the shop a second time, and I paid to have it fixed the first time, and so did the warranty company, who logically would not pay again. I attempted to resolve this respectfully and reasonably, but the response was more than disappointing. They conveniently tried to frame it as a separate issue, debated me in the office, and refused to negotiate even though it was their mistake. I would not recommend this company to anyone lest something go wrong and they just try to get your money.

Very friendly, good prices, and very efficient. I went in for an oil change and they were very…read morehelpful because it was my first appointment by myself.

My husband and I were visiting NE Nebraska when we suspected it was time for new break pads on our…read moretruck, so we were very happy to find such an honest outfit. We were off to the Rocky Mountains pulling a fifth wheel and our breaks had a slight squeak. We though it was better to be safe than sorry. After disassembling our breaks, the technician pointed out that the pads were not worn enough to justify replacement. He practically advised us to wait a year, and the didn't even charge us an inspection fee, which would have been completely fair, in our opinion. We were so pleased that we brought them a tire to mount on a new (to us) rim as a spare. Based on these two visits, we would certainly recommend TO Haas Tire to others.

From the owner: T.O. Haas Tire & Auto has been the Midwest's automotive partner since 1947, offering award-winning…read moreservice at our Norfolk location at 1215 Logan St. We're more than just tires--we're your complete car care solution with nearly 80 years of trusted expertise. Our certified technicians use the latest repair technologies to handle everything from tire sales and installation to comprehensive services including oil changes, brake repair, diagnostics, alignments, engine work, and transmission service. Quality products at affordable prices, backed by our nationwide warranty, ensure you get it done right every time. Walk-ins welcome or schedule online. Experience why generations of families trust T.O. Haas!

They said they could change the oil on my Mercedes C230, they made me wait here in my car in line…read morefor 2 hours, then when I tried to pull into the bay, they said they couldn't change the oil because my car is too low to the ground...WISH YOU HAD TOLD ME THAT 2 HOURS AGO!!!

First, let me say I would probably give 4.5 stars…read more.. I've been coming here for at least 4-5 years and routinely get service on my car which now has over 275,000 miles on it. Let me highlight a few things. Mechanics/specialists are generally very friendly and polite. Really haven't had any issue whatsoever. Their service is fast and it seems to be pretty thorough with fluid top ups, tire pressure, light checks, in addition to the oil change. I get the synthetic brand which tends to be a bit more expensive but I think is better for my older vehicle. This place gives you a FREE car wash to the Cornhusker Auto Wash which is about two blocks south of the location and provides an excellent wash!! Like most oil change places, they always pull the cabin and air filter to show you how 'dirty' it is and encourage replacement. I order my filters off Amazon and change them myself. Normally, I let them know when I pull in not to bother checking both and they don't argue or try to convince me otherwise. I like that. Here's the one thing that they have now done the last 3 times in that I do NOT like and cost them .5 star. While I am waiting, an attendant will bring my oil cap in to show me (dirt/debris/sludge) etc. etc. on the inside of the cap and encourage me to purchase a 'detergent cleanse' for the engine. DO NOT DO THIS. The 'gunk' you sometimes see in the cap is normal. If it's black sludge, then you might have an issue. Also, nearly ALL synthetic oils already have a detergent added in. One other thing, on engines with high mileage, cleaning the deposits off the engine can lead to problems from the loosened parts clogging oil passages. It's a money grab. Don't do it. I really wish they would stop this upsell as it makes me trust them less.

I have only come twice to this location. Their prices are reasonable and they are always fast and…read morefriendly. It feels like a family operated business which I like to support. I live in Valley so I have the choice to go to Fremont or Omaha and in this case I prefer going to Fremont. I haven't used their car wash but you get one free when you get an oil change.

On my way back from college my tire popped, I was still over and hour out from home and the closest…read moreplace to get my tire changed was half an hour away. By the time I managed to get here, they were mid closing. And despite contradictions they managed to get me in so I could actually make it home tonight. I genuinely don't know what I would've done without them! Many thanks to these amazing people!!

If you want to get screwed go here!!! Thought I'd give them a second chance when I was in a jam…read moreand needed work done when nobody else could get me in. BIG MISTAKE! Hard lesson learned. Just a warning to anyone who might think of going here!

I was in town for a meeting at Wayne State College and had a flat tire. They came over, picked up…read moremy car and fixed my flat in under 2 hours, and returned my car to the exact same parking spot! I was able to continue my meeting uninterrupted! Amazing customer service!

Was on my way from South Sioux City to York when a spark plug and coil failed about 8 miles from…read moreWayne, just past Wakefield. I limped into Wayne and pulled into the lot of Main Street Garage. They diagnosed my problem within about 90 seconds of being there. Within 15 minutes the parts were there and replaced. Within 30 minutes I was on my way again. This is the quickest and best service I've ever had regarding car maintenance. Can't say enough good things about Main Street Garage. Highly recommended!