The staff and Dentists here don't treat disabled people well. Last time I was escorted out in an…read moreambulance because of my medical condition and today they kept me on hold for several minutes and then when I could not sit still due to my illness, they said they can't make another appointment because I "missed my last 3" and that's policy. I guess as long as you are a healthy bodied adult, this office might be ok.

My experience was pretty good here. It was about 8 years since my last dental visit, and I know I…read morehad some gum recession. They got me scheduled for a cleaning, and we split them up into two visits. They handled all the insurance stuff, which is great. My first visit with Dr. Wong was great, maybe some white coat syndrome for my vitals, but otherwise it was good. She was kind and knowledgeable. Also, congrats on the upcoming newborn. My second visit was my first cleaning with AJ. I thought he was perfect, kind, and awesome. I almost asked for him again specifically; he made me feel comfortable. My third visit was with Andrea, who is pretty freaking cool. We talked about kids, New Mexico, and other things. I really liked her demeanor and professionalism. I'm pretty happy I went here and started to get my teeth back in good health. I do have two more visits, and if they go sideways, I will update my review. However, I do not anticipate this happening.

Once again, Dr. Oz and his team at High Desert Dentistry responded to my dental needs the same day…read moreI called, worked me in and started my repair. Jewel, Dr. Oz, Dr. Wu and the entire team are lovely, friendly, professional and fun. I am so pleased to have found this office, it is worth the drive to me from the east mountains to be their client. Even my husband loves this office and he is one tough cookie when it comes to dentists. Thanks to everyone that makes dental care something not to dread.

Exceptional care at High Desert Dental. Dr. Helena Wu is professional, attentive, and extremely…read moredetail-oriented. She explains procedures clearly and makes sure you feel comfortable and informed. The staff is friendly, efficient, and the office runs smoothly. It's refreshing to find a dental office that combines excellent clinical care with genuine compassion. Highly recommend.

You can not find a kinder dentist. I've been going to him probably 20 years. He really cares about…read moreyou.

Seen here for teeth cleaning. Staff is very nice and Dr. Giannini is very nice. You are seen very…read morequickly after you arrive. Scheduling is pretty far out.

Now waiting over 10 days since 5-25 for call from this office as the location lost denture and will…read morenot call me back to schedule or let me know status since Vanessa Garcia took over practice from Dr. Pisotti. Took over $7,000.00 from me to now be completely ignored and no one in office helping.

Dr. Garcia is a mystery to me. She fired me as a patient and for the life of me, I cannot figure…read moreout why. I assumed she was simply moving from that practice or no longer accepting my insurance but my husband is also a patient and he did not receive a letter. I have tried calling her to see if there was a mistake but she has not returned my call. I'm usually every dentists dream as I have no dental issues and just need cleaning. I'm friends with her hygienist and the other dentist at that practice (he has since moved). I have never been fired as a patient by anyone before. It's truly just so strange!

No Pain! Dr Mark Johnson is a truly remarkable, skilled and honest dentist. I have had fillings and…read morecrowns with no pain! I like that my cavities are checked on my teeth not just from a shading on an Xray. My hygienist Jessica cleans my teeth the old way using a scaler. I personally hate the Ultrasonic brush, I know it's faster but my teeth are too sensitive ! Everyone I've referred has thanked me for recommending Dr Johnson. Everyone in his team from the receptionists to the medical assistants and hygienists are friendly and very skilled! They all work very well together and enjoy their job! Personally I've probably seen some of the worst dentists in Albuquerque. They exaggerated my dental problems to try and make more money. I was very stressed trying to find a good reputable dentist I could trust. I highly recommend making Dr Mark Johnson your new dentist you won't be disappointed!

We've been going here since we moved to the area a few years ago and it's been so nice! Office is…read morevery clean, staff are polite and GENTLE when cleaning, which I can't even begin to describe how amazing that is. Dr. Johnson is great and willing to work with patients; it's easy to talk to him about anything you're concerned about. I've also had Invisalign done here! It was convenient to not have to find an orthodontist in addition to a general dentist. Highly recommend!

Wife & I have had problems in the past with some of the local dental offices. We did lots of…read moreresearch before making our decision to choose Academy Dental. We were very happy with each phase of our first day with this company. They set us up with their 1st available appointment that was over a month out, but put us on a call earlier list if there is a cancellation. This was great for us, because as retirees we could be available at a days notice. Both of us got calls to come in earlier than our scheduled appointments. Front desk staff were very efficient at processing Maggie & I as 1st time patients. The dental team makes the 1st appointment 2hrs long to do a very thorough exam. They want your input to get your level of involvement in the dental care process. The equipment they have is top of the industry standard. It gives the patient a good view of dental issues, allowing a more knowledgeable choice by patient & Dentist. We never felt pressured to additional care that wasn't truly required at the present time. We were given a break down priority list of items needed & told they would work with us on payment steps based on the priority list. Even given discounts on how payments can be made. I see them on Monday for 1st step in fixing some of my issues. We highly recommend this Dental Care Family

I am giving this location one star solely because the clinical staff who took care of my teeth and…read morethe initial phone receptionist were polite and kind. Otherwise, they deserve zero stars for their completely unprofessional front desk behavior and terrible management. I took a half-day off work for a 3:30 PM appointment. While I was already frustrated by being charged at every consecutive visit, I asked the front desk staff member, Cole, for a clear explanation of the billing. He gave me a completely cold reception. While we were trying to resolve a payment issue due to an expired card, I called their office line to find an alternative way to pay. While explaining to the phone representative that the front desk wasn't explaining the charges clearly, Cole interrupted and defensively snapped that he had already explained it. It was incredibly rude and unprofessional. While we both may have been having a stressful day, his customer service was completely unacceptable. Hoping to resolve the situation, I tried to schedule an appointment with the manager last Thursday to explain what happened. I was promised a callback from management that never came. Instead, when I arrived for my scheduled appointment the following week, I was told they had canceled my appointment and would no longer service me. While I respect that businesses have their own policies and I have no desire to return, their complete lack of communication and failure to address a customer service issue is deeply disappointing. My advice to anyone visiting this clinic: If you are having a stressful day, need billing clarity, or simply have questions about where your money is going--do not ask. If you question them or ask too many questions, expect to be dropped as a patient

I came in today for my regular cleaning and had the pleasure of having Tracy as my hygienist. She…read morewas absolutely amazing! She was friendly, thorough, and did an excellent job cleaning my teeth. I always have a positive experience at your office, but today's visit truly stood out and was even better than usual. Tracy made such a great impression, and I will definitely be requesting her for future appointments. Thank you for such wonderful care!

Dr.Nycamp is a very good dentist. However, after an extraction, a large sliver of my tooth worked…read moreit's way out of my gum. Painful. I wondered why he wouldn't take a follow up xray to be sure it was a complete extraction. The office staff lied to me about my insurance coverage of a very involved procedure. I have proof. They lied to my brother about his insurance coverage for 2 different procedures. Check with your own insurance company BEFORE you have any work done at Sundance. Don't make the mistake we made in trusting their estimates. Also, they violate HIPPA.

Dr Ash and his staff are my favorite dental office out of every single dentist I have ever been to…read morein my 31 years. First off, Jerry at the front desk is great. He is always so kind and efficient at getting appointments scheduled. The dental assistants are always quick to pull me back for my appointment so I can't even tell you what the waiting room is like lol. The cleanings are done with efficiency and gentleness. I appreciate how they stay on top of my dental health with gum measuring and xrays. Dr Ash has done a couple procedures for me and I have total confidence in him and his advice for my dental needs. I feel like my mouth is the healthiest it's ever been since switching to this office. I really can't recommend them enough!

Dr. Ash is a fantastic dentist running a great operation. I first contacted his office due to…read moreseveral chipped teeth, needing a few extractions, needing crowns, and fillings due to a preexisting condition. I articulated how sensitive my mouth is to his staff and they handled it as well as I could have hoped. They evaluated the state of my mouth, created a plan to address the issues right then and there (including different options that were available as well as the financial cost of each option), and he was able to plainly and simply explain to me what was happening, what had caused it, and prevention measures in the future (such as Clinpro toothpaste). Throughout the experience Dr. Ash and his staff did everything possible to ensure the comfort of the patient, utilizing several numbing techniques (as well as having the option of using laughing gas at any time for a fixed fee of $75 per use, if memory serves me correctly), and offering ibuprofen if pain is anticipated once the numbing wears off. He also personally went out of his way to ensure that all of the work was done in the most cost efficient manner. Dr. Ash refuses to up-charge and will instead offer discounts depending on the work set to be done. He also has a dental payment plan that is available should you need to pay incrementally. Additionally, he gave me his personal number to contact him in the event that the healing process gave me something unexpected, and he has responded and gone out of his way on the weekend (!!!) to give me his professional advice on varying topics related to my procedures, what to expect, and if what i'm experiencing is 'normal'. He is also willing to prescribe pain medication for the severe pain/procedures (like extractions) where ibuprofen or similar pain killers just aren't enough. His staff is fantastic, warm, and friendly - starting with Jerry who greets me with a smile (or used to, before COVID, now I just assume he's smiling under his mask) upon my arrival. His dental hygienists are friendly and I have had a number of good conversations on a variety of topics that had nothing to do with dentistry. The equipment doesn't appear to be 'state of the art', but he is able to do everything efficiently nonetheless. My only complaint is that Dr. Ash, who is himself a musician, has such a robust playlist of music (from his library, not spotify or radio) that I will routinely hear songs that i've never heard before, instantly like, and want to purchase myself, only to forget it a few songs later when the process inevitably repeats itself. I still have not heard the same song more than once and I'd say i've spent roughly 15 hours in his chair over the past calendar year. All in all, Dr. Ash will be my dentist for as long as I'm within a 100 mile radius of his office. Cannot say enough good things about this practice.