RiverWest is a beautiful, new building in a good location. By the river, easy walk to downtown. The…read morebuilding is modern, and the staff is helpful. There is a pleasant rooftop on the third floor with an excellent view of the car park and a partial river view pending future construction. If they added a rooftop on the roof, the view would be spectacular. There are three potential issues with the apartments that you should be aware of if they bother you. 1. The washer/dryer are European-style, kinder to the environment, but drying one load of clothes can take most of a day. 2. Most apartments in the US use forced air to heat and cool each room. In RiverWest, the AC is a wall unit in one room only. If you rent a studio, that's fine. If you have a larger unit, most of the year should be okay. But in the summer, with the AC unit set to 69, blinds closed all day, using two fans to push cold air to the next room, the lowest temp I have seen is 74. Living in RiverWest makes me appreciate traditional HVAC systems. 3. There are no keys; locks are electronic, which is great most of the time. You can open the doors with your phone or even watch, and give out temporary codes. However, the locks run on AA batteries. A few days ago, my door died when the batteries ran out. I couldn't get back into the apartment. Luckily, there was someone in the office to grab a key and let me into my apartment. If they gave out keys as a backup, the doors would be perfect. But they don't.

So far the experience has been great! Staff is 10/10. The apartment feels and even smells brand…read morenew! Great layouts and views. Cabinets, floors, laundry and bathrooms are brand spanking new and have a great feel to them. Amenities are exactly what you need. Tons of places to eat and have a drink right outside the front door. The tenants are friendly and there is a sense of community in this new and upcoming area. If you are in the area look no further. I checked out the building next door and within 10 minutes turned around and began the application process with RiverWest.

Ryan is the best host!! Our experience here has been nothing short of pleasant and peaceful - there…read morehave been issues with the neighbors being loud and not adhering to the smoking rules, but the team here took care of it swiftly and promptly. They care!! Can't recommend this place enough, and the value is astounding. Thank you Ryan and co!!!!!

We moved here sight unseen & were glad it turned out to be in our favor. A great area close to the…read morefreeway entrances & quiet. Unlike other reviews, our place was clean & we didn't have anything wrong upon move in besides the seal on the backdoor which got fixed before we even officially moved our stuff in. We were lucky that we lived on the side that had more parking & near our mailbox so that was never a problem. Lived here for 3 years & although we loved it things had changed from when we first moved in. We were targeted twice. Once for smoking, which we don't smoke. The person below us smoked on his patio & in his car which he parked right in front of the apartment. I mentioned this to management & I don't think anything was done because it went on for as long as we lived there. Secondly, we got an email about having a gas tank for our grill. We got rid our ours, yet there were many others who still had out on their patio/balconies as well. Clearly no fines or warning were given to them, otherwise they would've gotten rid of theirs too. Another thing was many dog owners did not clean up after their dog. I'd step in poop almost weekly especially during the colder/rainier months. But for all if us who did pick up theirs, which don't get me wrong there were a good amount that did because those trash cans filled up pretty quick. However they'd stay full for days, sometimes over a week. To the point where there are even piles of bags on the grass. Move in & move out was very seamless & management was always nice when we had questions they were always quick to answer. It just seemed like the longer we were there, the more rules there were. Like how we could no longer get big packages at the apartment. We'd have to go to main post office to get them. Besides that, we loved our place & our dog enjoyed meeting all the other dogs that lived in the complex.

READ THE NEGATIVE REVIEWS!!!!B4 MOVING HERE! There are so many vague / gray areas that can be used…read moreagainst you!!!! Mind you they have the best interest in the 'management company " itself and if for whatever reason you get some ridiculous neighbor that just doesn't like you or if the management team doesn't like you , it won't be in your favor . Without going into to much detail due to the privacy of our rights as new tenants I will label it as it is. You will be judged by your neighbors , you will be judged by management upon move in! Beware !!! This will come to haunt you . Unfortunately Al Angelo company has many gray areas in their contract. If you haven't read previous reviews I do advise you to do so. They are more concerned at retaining current tenants as to doing the right thing . They will use this against you . However Misty who we spoke to did clarify things in regards to my situation greatly . Would recommend her anyway , unfortunately she is not our property manager . To keep things short in reality of things , read your rental agreement carefully because they will use that against you greatly especially when upsetting long term tenants . Unfortunately due to the "GRAY " areas you really will be subjected to their will and descrissuon. Unfortunately due to other neighbors not being corgial and communicating with us we had to be subjected to multiple warnings . I also want to note I worked with multi family locations and their management for over 10 years. Upon moving here from California I cannot express enough how disappointment I was in regards to the "favoritism ' of either tenants have been there for a while or either the management team having a upset and just not liking you period. I highly encourage everyone to read all negative reviews because this will save . Do yourself a favor, if your a quiet hermit that wants nothing to do with your neighbors, just want the extreme of rules this is your place and what I mean is the management company. I will however say I'm SEVERALY disappointed from a management level. Phones constantly off the hook, no real direct answers from management . Everyone trying to cover each other's butts. It's a dog eat dog world here. . In regards to repair orders and customer service and the maintenance the service team has been phenomenal. However due to feeling like the Allie ( The manager) never being there consistently and Grace being irrational and feeling like she's retaliating i will not condone it. Now I want to put this out there , were people that also don't desire drama or let alone issues with neighbors . But I clearly fear favoritism and personal issues are being used against tenants here . It's sad, I had a higher expect on of Al Angelo company but again PLEASE READ ALL REVIEWS. I don't mean any negativity and want to abide by all rules but clearly didn't expect this upon moving in. Again I'm not trying to DETOUR you but trying to set REALISTIC expectations by the MANAGEMENT Company. AGAIN Management COMPANY . Please do your research and save a headache. I only moved in here less then two months and Im greatly let down by the Management POLICIES and the ridiculous extent of what we've had to go through . Again needless to say not everything is bad , however when you feel like you can't be yourself living in your own house. I FEEL THE NEED TO COMMUNICATE THIS TO YOU ALL. As a previous service vendor that took care of multifamily communities for over 10 years. I beg you to hear my warning . Nicole F and Grace need some DEI training . They have the worst attitudes and obviously favor one another. Their names are common on the negative reviews about their Horrendous attitudes. I feel they're more concerned about RETAINING current tenants instead if their Ridiculous rules then in the best interest of being a "REALISTIC " human being . I pray that these people learn to have realism and sympathy. I know we're not all perfect but to be subjected and feel like you can't be yourself in your own home is absolutely ridiculous.

Very good and reasonable apartment complex. Gated community gives peace of mind for tenants. The…read moremanagement team and maintenance staff members are all very helpful and friendly. We've been here for a year and have a little longer on our lease. I highly recommend the Regency as a place to live in Vancouver. The walls are definitely a little thin and some of the appliances are outdated but that is pretty typical of apartments. Whenever we had any problems or issues, management or maintenance dealt with them fairly quickly. Also, plenty of parking spaces!

My husband and I stopped bye, and the young man working there wa busy. But when we asked if we may…read moresee an apartment. He stopped everything with a smile and showed us not only a beautifully furnished apartment, but he aslo showed us yhe beautifully decorated loft, bbq that looked like it came straight out of an hgtv episode. This place is pet friendly, and they have a pet of the month too. You must step inside for a visit and i believe this place is gorgeous. I cant wait till my rental agreement is up, so i can move into this place. Thank you lucy and johnny

This review is based on a tour and I never actually lived here but in the hopes if someone is…read morelooking this could help .The person showing us around was sweet ,knowledgeable and friendly. The building is smack in the middle of downtown and close to a lot of cool things like a yoga studio,coffee shops ,restaurants etc . The apartments are very bright and well lit and have huge wrap around patios . Storage is an issue but not one that cant be remediated with some work around. The common areas are just alright considering what other buildings have to offer in the area. The parking situation is tricky in my opinion but they do have some street parking slots.

We've lived here since 10/2017 and have no plans to move. The houses are so much better than an…read moreapartment, and include spacious garages and fenced yards. The office staff is very responsive, and nice. The maintenance staff is nothing short of amazing; the landscapers are hardworking. Best rental we've had, and unique concept in our experience. Highest recommendation.

i can't enjoy my backyard without seeing a rat or mouse being in a spider infested yard... they…read moreonly do certain maintenance on the house everything else is your responsibility.... if you move make sure you check everything!! Like things put on right, staple in, etc to add I pay 2,867$ then their are late fees admin fee of 40$ which makes no since, then there's the late fees admin fee of 100$.....

This building / block / whole area is/ was nice but has degraded a bit for various reasons…read more Had to come back n add- WOW it's gotten even worse since I posted this. It's sad. People are now constantly scavenging the trash cans all around the area in broad daylight, I was asked for my lunch today while trying to enjoy it in the park, so I just gave it up rather than a potential issue. Also they are now leaving actual shit n piss at the back door, so thats cool. Safety / security Felt rly safe when I moved here but has gotten a lot less since. Recently I've been followed an harassed outside by people who appear to be living in the park bushes & train tracks. I try to mind my own business but it's gotten to a point I don't feel safe. The area is mostly well-lit, but I avoid walking around after dark. During day on sev occasions, I've witnessed people breaking the lights in the park so it'll be darker at nite. There's also an uptick in hazardous trash left around. Pretty much every day, all garbage cans in the park are broken into w/shit strewn around. The overall degradation has brought down the value of living on the waterfront IMO. Last week someone tried to break into my unit. I was about to call 911 when they finally stopped n left like nothing happened. People who don't live here try to get in the building & as a resident, you're expected to make sure no non-residents get in since it's secure... but um, I'm not a security guard or door guy, don't kno how to deal with that. Last week a woman having some sort of episode on the sidewalk screamed at me as I went inside that she was going to burn the building down. Really hope she wasn't the same person trying to get into my unit! So despite being a "secure" building, it's pretty easy for people to get in-- esp since the garage doors often get stuck open and are left that way overnight for days "waiting for parts." Residents are given notice about the doors being broken and stuck open so your vehicle might as well be parked on the street, but of course that $150 garage parking fee (on top of the exorbitant rent and additional charges for the building's communal spaces) sure doesn't get discounted. Theres a tent encampment started up a few yards away on the railroad tracks, a few feet from the garage door, it's even part of my cityscape view now. It's getting colder, wetter. No one could blame them for seeking shelter in the open garage 10 feet from their tent. Amenities The gym is nice but ground level & open view from the street. Unfortunately sometimes sketchy dudes stop n stare, even make gestures, at women working out. Seen it multiple times now, even stopped workin out in there because of it. There's a pool table. I've used it, but only one pool stick was still useable, so that kinda sux. Noise + cleanliness I can't speak for all areas, but the area around me is extremely loud w lots of knocking, running, bangs, booms, techno music can all be heard often above my unit and in hallways. I don't understand how it can be so loud sometimes other than that the walls an ceilings are just super thin. I had a friend visit this week who said it sounds like I live under a bowling alley. So just know, it prob won't be quiet. The staff are all very friendly. The cleaning crew is especially nice. However, they are sometimes on speakerphone having conversations while in the hallways, which makes it v loud every time they clean, makes people's dogs bark. One gets goin, another gets goin, etc. can't blame them, I'd bark too. It's not really peace n quiet here. Despite some areas being cleaned all the time, the stairs are all disgustingly dirty. The lobby area gets cleaned every single day, but elsewhere, not so much. I've watched as the same nasty bobby pin & clumps of hair have been on the stairs for months, clearly not cleaned by anyone. Maybe that's for residents to do too.. not opposed, but can we at least get discount or credit for our services? There's also mold problem. To be such a new building but have water leaking w mold growing ... in the communal spaces we have to pay addl charges for... & no action to fix it... makes me question the rent price, again. Other obs I knew this would b dog-friendly building & neighborhood, which I love. But it does feel as if the dog owners n dogs are a little on top of each other. Rly can't turn around without running into a dog. Not a bad thing, it just doesnt feel like enough space for amount, esp if u have a dog w any sort of behavior or distraction issue. It would be rly hard to deal w that here. It would also b hard to live here if u have allergy o sensitive to dog hair or dander. The stairs are COVERED w dog hair. So ... It used to be nice but I cant justify the high rent anymore, but i am moving soon anyways. Wouldn't recommend at current rent unless things change drastically.

I highly recommend this place!! Working with Marisol has been amazing! She really sold me on this…read moreplace. I did fall in love with the building, its amenities and the apartment. But having Marisol conduct the tour for us, being very honest and genuine about everything just made me feel super comfortable to live here. She was so patient and so quick to answer all the questions I had and she even sent me a very detailed in depth email on what is to be expected. I don't think I've ever signed on an apartment so quick before! She even went out of her way to show us everything a second time and gave us great recommendations about the area. That's how great Marisol is! You're in great hands with her :)

Not guaranteed. Surprise additional fees on day of, without notice or acknowledgment prior to move…read morein / transfer.

Definitely the best apartment I have ever lived in. The rooms were decently large, all appliances…read moreare up to date. The office workers are always available, and quick to answer any questions or fill maintenance requests. All my neighbors were kind and courteous. Never had to complain about noise or stomping. Even if you can't park in your provided parking spot the parking lot is typically pretty open for parking and the complex is small so even if you park far away it's not too much of a distance. There's a nature path you can walk year round and during the spring it is beautiful. My only minor complaint is the following: Trash is picked up via 3rd party from your door step and sometimes they don't show or just skip your trash cause there's a bunch of special ways they want you to put it out. Then it's a bit of a pickle cause North Glen has a rule of not leaving your trash out, in front or back porch. So you have to keep all your trash in your house with no access to a dumpster. And hope it's not on a Thursday cause the trash valet doesn't come Friday and Saturday, so potentially you could have trash in your apartment all through the weekend.