My father had not lived in Richmond for years but had requested Doan & Mills Funeral Home. The…read morefamily burial plots are in the area. From our first phone call to John at Doan & Mills to the very last detail by the grave site, the staff was amazing. We met with John as a family and and he worked with us through the details. After that meeting we were free to focus on loving family members and remembering who dad was to all of us. We could not have asked for better support through a difficult time. They thought of everything so we did not have to. Thank you Doan & Mills!

Unfortunately, I had needed services from Doan & Mills twice in the last two years. Fortunately,…read moreDoan & Mills were taking care of our family during these difficult times. My MIL first selected Doan & Mills for my FIL's cremation in late 2019. This month, my MIL passed unexpectedly and Doan & Mills were our first choice to handle the arrangements again. The staff were professional and understanding. We chose the barebones package per the deceased wishes and they were respectful of our wishes. They had a lot of options that we could have selected but they were not pushy at all. Everything was managed well and they were clear and communicative. I definitely recommend Doan & Mills if you are looking for such services in the Wayne County area.

Purchased a marker in 2017 for my sons grave. The stone has faded out so bad that you cant read…read moreanything on it. It is heartbreaking to look at. I would like for the stone to be replaced. My understanding is that it has a lifetime warranty on the stone. Order # 8093237. Ref: Allen,III

What a scam. Do not give them your cc #. Made a proof and wasnt approved by our cemetery. Charged…read more$55 dollars for design. Was not told this or listed anywhere on the site. Called twice to talk to a manager and told one would call me back...guess what...no call. DO NOT GIVE THEM YOUR CC.

Superb service from EVERYONE in this office. They set up…read morean email group with their whole office and my family and all questions were taken care of immediately!!! Would HIGHLY recommend them for all my family and friends.

We went through a terribly tragic event, losing our father after a house fire. We didn't know where…read moreto begin with funeral arrangements. We met with Melanie who was compassionate, caring, and explained everything thoroughly. We felt as though we were a part of her family. Dad's service was very nice, and the funeral home is spacious and beautiful. We were able to bring in donuts for the visitation, and coffee and water were provided. Even after the service, the funeral home went above and beyond. A woman posted horrible words and death wishes to my mother (who also nearly lost her life in the house fire). We contacted the funeral home who promptly removed the terrible comments. Unfortunately, the woman and her mother continue to harass this wonderful business, posting negative reviews and demanding that they post their disgusting comments on my father's memorial wall. We never imagined that we'd have to deal with such tasteless behavior, and we're mortified that Melanie and Sara have to deal with this. Overall, this is a very caring and compassionate company that genuinely cares about the family and their loved one's final wishes.