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2 months ago
I have had nothing but positive things to say about this place, from the employees all the way up to management and headquarters. Everyone was extremely helpful, understanding, and did everything possible to make sure I was treated like a VIP. Their customer service went way beyond what I expected. Whenever you're in Sturgis, this is the team to go with! A very special thank you to Dieter, as well as Melissa Guerrero from headquarters, who helped make it possible for us to drop off our motorcycles at the airport. The two of them went above and beyond to help us find a solution, anthat alone showed me what real customer service is all about. A little background: We tried to arrange transportation from EagleRider at Full Throttle to the airport early in the morning. A taxi/Uber/Lyft option was going to cost us over $300 just to get to the airport! I understand it was early in the morning, but that price was outrageous. Dieter and Melissa stepped up and worked with us so we could drop the motorcycles off directly at the airport, saving us a huge amount of money and making everything work out perfectly. That is customer service at its absolute best. Instead of saying, "Sorry, that's not our problem," they found a solution and took care of us. Thank you again to Dieter, Melissa Guerrero, and the entire Sturgis team for making us feel like VIP customers. I truly appreciate everything you did for us. Five-star service all the way! read more
1 month ago
The Sturgis location is a great place to rent a motorcycle from if you want to really see and enjoy the Black Hills and surrounding areas. Kevin Solomon, the manager, is lovely to work with. The bikes are well-maintained and very clean. He is very knowledgeable about motorcycles in general, and Harley-Davidsons in particular. I enjoyed talking about their history and innovations. Fascinating! His shop is decorated with all sorts of cool stuff. We were even offered a great cup of coffee while we were getting ready for our ride. Kevin's passion for motorcycles really shows. Thanks, Kevin! You're the best! read more
1 year ago
Rented from EagleRider for the 2025 Rally. Staff could not have been more helpful. Great to deal with and very supportive. Highly recommend read more
3 years ago
Rented a bike here while in Sturgis and it was a great bike ride our only issue was the pick up. The guy didn't see that we had rented the bike so when we showed up, no one was there. We had to wait about 45 minutes for him to get there but it was fine. Didn't get the bike we ordered but again, not the end of the world and we weren't about to complain. Nike was in good shape and no issues. read more
6 years ago
Jammie was incredibly helpful and friendly. She took time to adjust our two day rental and give us insider tips on places to see and routes to travel. Her customer service was 5 star. Thank you so much. The Harris' read more
7 years ago
Be warned if you rent a bike from them you will see fees you never expect or were told about
More info about EagleRider Sturgis
19942 SD-79
Vale, SD 57788
Directions
(605) 340-8630
Call Now
Visit Website
https://www.eaglerider.com/sturgis
Hours
What time does EagleRider Sturgis open?
EagleRider Sturgis opens at 9:00 AM on Tuesday, Wednesday, Thursday, Friday and Saturday.
What time does EagleRider Sturgis close?
EagleRider Sturgis is closed on Monday and Sunday.EagleRider Sturgis closes at 5:00 PM on Tuesday, Wednesday, Thursday, Friday and Saturday.
Mon, Sun ClosedTue-Sat 9:00 AM - 5:00 PM
Other Amenities
Does EagleRider Sturgis have free WiFi?
Yes, EagleRider Sturgis has free WiFi.
















