Don't bank with them or move your money. You currently cannot access your money through their online site or app. They've had plenty of issues with their web and app redesign and it's still feels archaic. Plenty of other banking institutions that aren't behind the times. Sad, you're losing your long-time customers. read more

Alejandra Barberena, Member service Rep III at 2310-A East Lincoln Ave Anaheim CA92806 branch was so nice, her communication skills was excellent, very friendly and great attention to details. I am very appreciative of her service and client's friendless. Thank you so much and keep up the good work.I love it. Cheers. read more

The ATM at this branch is often inoperable or not available to dispense cash. I often have to go to another ATM and spend a fee to withdraw cash. read more

Eagle Community Credit Union - Typical issue - Banks & Credit Unions Near Me - Anaheim, California

I would like to thank Eagle community Credit Union and an agent who works there by the name of Olivia Kleczko. She assisted me finance a vehicle today and was very fast and very professional. She always keeps me updated and always makes sure I get the best APR I can get. I also Asked for a credit card increase this month Nov 2024 and she also assisted me with that increase and was very fast. Every time I ask for something Olivia Kleczko is always ready to assist me in whatever it may be I'm asking for and gets the job done. Thank you for your professionalism. Amazing Company and amazing Agents. read more

Dear Jose Frausto, I want you to know how much I appreciate the excellent service you provided last Wednesday, September 28th. The process to purchase my Tesla was already hectic enough however you made the application to obtain an auto loan a breeze. Your attention to detail, great communication skills, and knowledge in your product made the experience even better than I expected. Thank you for also recommending other Eagle CU products that helped me lower my auto loan rate. I'm very impressed with how convenient it is to access my Eagle CU account. I had this wrongful idea that credit unions were hard to access and you showed me all the avenues I can take to maximize the use of my checking, savings, and credit card. Once again, thank you for going above and beyond to get my membership and auto loan approved. You are a great asset to your bank! read more

The best, helpful staff. When I come in here with my Senior Moment confusion, they help me right out... I'm so relieved to have this staff here read more

This is the best Eagle branch. Super friendly and professional. Nancy is especially wonderful to work with.

I love Jessica Mares at eagle credit union in Anaheim . She was so professional, the only thing I didn't like was that it took almost 3 hours to complete our loan. But it wasn't her fault. She kept trying to get a loan officer to approve our loan and couldn't get one. She kept apologizing for the wait. I loved the attention she gave us. At one point I had to leave to get my husband something to eat cause his sugar had dropped so much (Diabetic) and she was so kind and understanding. If I have any problems I know she wi ll do everything to help me. She is wonderful. I love Eagle credit union in Anaheim. read more

Refinance my car loan with them and they made the process so easy. Everything was done online. Thanks to everyone at the branch but especially Vanessa she was a GOD send. Ask for her if you need assistance and excellent customer service. read more

If you're considering financing a vehicle or applying for an auto loan or any loan, come to Eagle and talk to Jose Frausto. He went above and beyond to make sure I was satisfied and happy with my deal. He was always available throughout my whole process and happy to answer any questions I had. I got a very low apr considering the market rate and I ended up getting my dream car! I could not have done it without Jose. I highly recommend coming here. read more

This has been my credit union - banking institution for years. I think Credit Unions kick ass over regular banks! Especially the big ones. Credit Unions don't charge you for all the stupid stuff that banks do. Also the service tends to be much more member friendly. Laura, who works at this branch, is awesome. She is super helpful and very attentive. I love Eagle! read more

Eagle Community Credit Union - My credit union for years - Banks & Credit Unions Near Me - Anaheim, California

Edwin Ramirez was great and helped me through the refinance process! I highly recommend this branch to anyone because of their excellent customer service ! read more

Just got a new car at the end of January and Aurora the assistant branch manager went above and beyond for me. Helping me get my loan settled and advising me on how to bring my credit up months prior. She has the best customer service and I highly recommend her if you are interested in getting any kind of loan. Also Vanessa a branch associate was a huge help when Aurora wasn't available. These ladies are amazing! read more

Eagle Community Credit Union - Banks & Credit Unions Near Me - Anaheim, California

When I first joined this credit union it was because I was new to the area and I had money coming from another credit union so I picked this this place to speed up the transfer of money. That did not work out as planned, it still took a long time to have the money come from back east, then clear before making any available to me. What was interesting was the way the staff I spoke with seemed to honestly care about my situation and came up with some alternatives for me, and even followed up with a phone call later that day to see if I needed anything more. After that, my girlfriend penned them a nasty little email about the way they did business, and rather than telling me to take my business elsewhere, they reached out asking how they could help. I had not planned on staying long with the credit union, as I had been used to large banks and the services they provide. I was pleasantly surprised to find that there was no services this credit union did not supply and more over, on a regular basis they would ask me what I thought of how they were doing. I even replied sometimes. Not ever did the large banks ask me what I thought, nor, I would imagine, did they care, but one reply I sent regarded the waiting time for a tell when there were several behind the counter seemingly not working. I received an email three days later, not only did it apologize for my wait, but explained that the wait was because some were training and before risking anyone's money, they want the staff fully trained. Not most of the times I go there, but every single time I go there, someone asks me how I am, what more can the credit union do for me as a member. Every single time, for the last eight years I was treated well, promptly and professionally. Could they move faster? Sure, but at the cost of personal touch, and customer service. Could the place provide more services? Honestly, maybe, but they currently offer so much, and most importantly, each person who works there knows the products they offer. They do not have a "Desk" for used cars, or a "A Guy" who knows deferred comp plans. The teach the staff to know what it is, and to have the resources to direct anyone who has questions. This place is what customer service and single point banking used to be when I was coming up. It does exist with modern technology and is still important some places. I am glad I found this place and plan on staying with it for a long time to come. read more

Just wanted to say how happy my family and myself are to have talked to Eagle Community Credit Union's assistance branch manager Aurora Guzman located at 2310 E Lincoln Ave, Ste. A, Anaheim branch on 4/24/2021. The service with regards to my car refinance went exceptional she answered all of my questions and concerns accordingly. The outstanding customers service she keeps providing on daily bases is one of the major reasons my family have stayed with Eagle Community Credit Union for over 20 years. Thank you and keep up the Great Work! Another satisfied customer . Sincerely, Jesse Joseph Diaz read more

Wow, got a new Job with the Bakery Factory thats the truth don't be jerks and screw up any of my Hard Earned Work and got my first check today and gave a donation to charity I hope Eagle Community Credit Union Continue there Supreme Excellent Customer Service, read more

Nice people that work there, but this location is way out of the way of everything. Kind of hidden in a dark and creepy industrial area. My main beef with this credit union is the holds with all deposits. Mobile deposits don't work the first 60 days and after that it is a 2-3 day hold after you have deposited funds. Also had to move around all of my bill pays because you cannot schedule what day the payment will arrive. There is no rhyme or reason for the holds, but it makes everything very inconvenient. I want access to my money immediately. At B of A, my deposits go through and will cover all debits from that day and all funds are available after midnight. We really wanted to drop B of A and switch over to this credit union completely, but it is just way too inconvenient. Guess we are sticking with B of A for now. read more

This Credit Union has been nothing but problems I am a USMC Veteran and a postal employ I switched over from Navy Federal because there is a branch down the street from my house and that was the first mistake. The current manager has some serious issues he is very rude and does not know how to treat his cutomers. They charged me a over draft fee when I still had money in my account I noticed it on my app. He told me I was wrong and that I need to know how to manage my money better his bank doesn't make mistakes he told me what it showed on the app was wrong and if I don't like it I can close my account. When I told him I didn't like the way he was speaking to me he said If I didn't leave he would personally remove me from the bank. I wouldn't recommend this credit union to my worst enemy read more

Great customer service from the men. Super informative and professional. The girls are nice too but the older chubby Hispanic teller as I waited saw how she was short with the older gentleman in a hurry to get him away from her window so she was able to help the younger man. She flirted like crazy with him asking personal questions. Not the kind that you ask while working. This bank was cleaned and the men are great so was the young tall Hispanic girl if it wasn't for the inappropriate behavior of the older Hispanic female this place would have gotten 5 stars read more

I just got a newer car at Ken grody Ford and Anna at the credit union hooked it up all the emails and the great positive attitude. It was a Awesome experience. I can't believe anyone would finance me but she did and kept me informed therew the process. good people and I would highly recommend them to anyone. Thanks Anna you are the best. read more

Eagle Community Credit Union - Banks & Credit Unions Near Me - Anaheim, California

I have been with Eagle for 2 years after I refinanced my last car and kind of ended up there. I have been so blown away by the service, I decided to finance my most recent car through ECCU. I am so glad I did! I walked in one morning with several questions and hesitations. Diego kindly sat down with me and answered every single question I had, and by the end of the day I was driving off the car lot in my new car. Thank you for the superb customer service. Your kindness and patience won you a customer for life! read more

I was currently helped with Mary MSC over the phone and she most definitely helped me with my account. She was very nice and also understanding with my current economic situation and was able to get my account up and running like normal. Thank you so much for your help Mary! read more

As a first time car buyer I was very nervous about going through the whole process. Especially the financial piece. Albert and Aurora made the entire process completely painless! It was so smooth and wonderful. They led me step by step through what it would all entail and helped me until the very end! I was so pleased I will be using them for banking. I highly recommend Eagle Community Credit Union. read more

The husband and I have been looking into joining a credit union and were excited to learn that Eagle Community has finally allowed open membership to those in O.C.! Joining was extremely simple and both my husband and I love the service we've received so far! read more

This has been my credit union for over 20 years. The staff is always very helpful and professional! The parking is very easy and the inside is always immaculate. They offer a lot of great services and they don't charge for so many things that the bigger banks do. read more