Came into the Jiles Road branch to speak about refinancing. Was told to make an appointment, so I…read moredid. Came back the next day for the appointment, checked in, and was left there for 30min until I realized they didn't know I had an appointment. They don't check their appointment schedule. Finally got to speak to someone just to be told they can't handle refinancing there. Waste of time when they could've told me that when I first came in. Still applied for a refinance, was told I needed a co-signer due to debt-to-income ratio, so I added a co-signer and got approved. Went through 3 weeks of paperwork, had an appraisal, and signed up for a membership just for CUofGA to make a complete 180 and say there's still a debt-to-income problem just 24 hours before closing and cancelled everything. They knew what debts I had the day I applied, and still chose to waste a month of my time. I was also ignored when I tried setting up a meeting via e-mail at the Jiles Road branch to speak about a HELOC since I have almost $400k in equity. You have to e-mail these people multiple times in order to get them to respond. The communication with this institution is so poor, they didn't even tell me that I was not required to make my final mortgage payment during the refinance process, so I had paid over $2,300 when I could've saved it. These people don't care about your money AT ALL. I've never worked with such incompetent, unprofessional, and unknowledgeable people who completely waste time with clients who are trying to give them business. I would never recommend doing business with this institution for any kind of financial needs.

I have been with Credit Union Of Georgia for many years and have always enjoyed working with them…read more Over the last couple of years however their culture has changed. I find it very hard to communicate with them via phone. Phones go unanswered, voicemails are not responded to in a timely manner and the telephone tree is circular. Telephone prompts sometimes lead to dead ends. When visiting the branches in person, there is often only one cashier available and people in their offices do not volunteer to come out. The staff is always courteous and helpful once I finally am able to work with one. But after placing numerous phone calls today and leaving voice messages, to which there was no response, I finally made contact with someone in the main office. They attempted to contact my branch manager, and the phone was not answered for them either. When I questioned why the phone was not answered I was told that they were very busy and they were a small credit union and that she was sure I understood. I did not understand . this person suggested I go to the branch and ? In addition, the online baking system has also declined in service value. It is clunky and not user-friendly. It was replaced by a lovely system that worked smoothly and offered features that are no longer offered. I am so disappointed that this credit union that I have worked with for so many years has declined in this way.

Austin extremely knowledgeable in a variety of investment opportunities and took the time necessary…read moreto explain the best options for my situation. I would highly recommend him for anyone needing a competent and trustworthy financial advisor.

I've worked with Element Wealth Advisors both as a client and behind the scenes, and I can honestly…read moresay their commitment to clarity and personal attention sets them apart. They don't just manage your portfolio; they help you understand the why behind every decision. Whether building a financial plan from scratch or coordinating with your CPA, they stay proactive, thoughtful, and transparent. If you're looking for long-term guidance from people who care, this is where you want to be.

Worked with them for years, great service and team. They have helped my clients and referrals over…read morethe years too.

My family has been a customer with this business for over 60 years. They cancelled our homeowners…read morepolicy with no notice! They are very difficult to deal with, and they don't really care. They have been extremely rude. They do no have a grounded knowledge of you or your property. They are not the same company they once were. DO NOT use them unless you want bad surprises and a bad headache!

Always friendly and helpful , with competitive CDs and MM accounts which is great for a brick and…read moremortar institution.

I recently closed my accounts at Fidelity Bank because they totally pissed me off...and decided to…read moreopen an account here because well the car wash guy Karl up the street https://goo.gl/maps/vsGiY8C6PhN2 raves about them...and I live a stone throw from this place so I figured why not... First of all nicest people you ever want to meet work here. Joyce, Dorothy and the branch manager Aaron are amazing. They greet 99% of the customers by their first name; you know this is a special place when your banker has his cell phone number listed on his business card and tells all the customers to call him anytime... I was able to open a checking account here with Aaron's help and got a debit card printed in about 15 minutes...I highly recommend these guys...nothing like small town hospitality!

Excellent and knowledgeable tax preparer's! I have done business with them for the last 2 years and…read morehighly recommend you try them for your tax needs.

Darrick was professional and very timely with information. He did all the legwork for me when I…read morerequested different coverage amounts with each of the companies I was considering. I could have easily done that part by myself, but he very quickly forwared me comparisons for different amounts for all four companies he had helped me narrow it down to. He also helped walk us through the application process and told us what to expect. Unlike the previous broker I had tried to use, he offered multiple options, so I could compare them easily with complete information and choose what was best for my wife and me. In summary, LTC Tree was timely, professional, friendly, and extremely helpful. I absolutely give them my highest recommendation. Doug Perry

I've been insured with these guys for over 7 years. Dilshad, Noureen and Fairoz are very helpful…read moreand respectful. They will always look up for discounts and promotions to provide. Coming from All State to these guys was very refreshing. The reason I decided to finally write a review is that lately I've asked for a pre-purchase house insurance policy to process my loan and Dilshad and Fairoz delivered all what I needed in less than 25 minutes, even the loan officer was impressed. When my recent car renewal was up, Noureen was kind enough to walk me through my discounts and other options I didn't consider. All in all a great family owned business and very positive experience.