I have been going to Dr. Harvey for years. I love the staff, they are very friendly and…read morefamily-like. They work with my schedule to get myself and my family in for our visits. They are quick with the cleanings and also make sure I am satisfied with my cleaning. They have accepted the different insurance I have had and the office is always clean. I would recommend them to all my friends and family.

Dr. Harvey and his staff are great!…read more I mean, no one loves to go to the dentist, but they are friendly, helpful, and know what they are doing. Never been unhappy with their work, whether for a cleaning or dental emergency.

Fantastic staff! Very kind and compassionate as well as patient! Very professional and excellent/…read moreexperienced dentist!

Dr. Bunch is the best dentist ever!! He is kind, caring, educated and gentle!!…read moreHe is my dentist and does an excellent job!!

Had a really good experience here. The staff was very sweet, helpful, and professional. The whole…read moreexperience was painless and the doctor was very sensible and adamant on ensuring I was comfortable the whole time. I would definitely recommend them!

Just finished my semi annual checkup with Dr Brian Hammer of Hammer and Ban Zant dentistry in…read moreElizabethtown, KY. I have been going to Dr Hammer for years and first started with him when his practice opened in Radcliff. The entire staff do a wonderful job taking care of patients. Unfortunately they are closed on Wed afternoons and Fridays which can sometimes cause a delay in getting in although he does accommodate emergency dental situations at any time. They accept a lot of major insurance programs. I often joke with Dr Hammer that he is the only painless dentist I have ever been to. If you are looking for a good dentist I recommend either Drs Hammer or Van Zant.

I am a retired dentist and know what great dental care is all about. My wife and I both go to Dr…read more King.

I saw Dr. Brown at this office. I was very impressed with the compassion and expertise demonstrated…read moreby Dr. Brown. Removal of a problem wisdom tooth was painless after 1 1/2 weeks of pain. I was able to get in the same day I called. Her staff was great too. I highly recommend her.

I had a dental emergency while still looking for a dentist. A broken molar that needed to be…read moreextracted. I was initially seen as a walk-in at a local dentistry. Oh my! They did minimal and I was still in excruciating pain. A coworker recommended me to Durbin Dental. They fit me right in and Dr. Durbin took care of the tooth and went above and beyond to make me feel comfortable. His assistant was phenomenal and reassuring, as I have high anxiety, and made me feel in good hands. The support staff was exceptional and the facility was elite. Dr. Durbin even called to check up on me after the surgery . Thanks Guys! -Two Thumbs Up!

Emergency broken tooth extraction. Worked me right in. 2fer sale! Said I had another about to…read morecause problems and out it came as well. Fast, low stress, painless! Why go anywhere else?

Front Desk is TERRIBLE! Not accommodating of unforeseen circumstances. She knew I was rushing from…read morea late stay at work and for being 9 minutes late was told they couldn't see me that day because paperwork wasn't filled out. I was a new client but will never know if the Dentist is good because I couldn't get past the front door. As I was leaving, and voicing my displeasure, the Front Desk actually looked over at a co-worker and actually smirked! And through it all, not an apology or offer to mail paperwork or have me bring it the next day. Front desk is the first impression of your business Dr.Dyer and that wasn't a good one.

I've been seeing Dr. Dyer for 20 years and this rating has nothing to do with service except the…read morepoor execution at the front desk. I was scheduled for 23 December and when I got there it was closed. No reschedule nor notification. When I called to reschedule I was given a time of 9:15 on Monday the 13th. We got there early to be told we were 30 minutes late. They would work 1 of us in. When the lady working at an office desk stated 3 times in a few minutes that "well they are 30 minutes late" I told them to keep their appointment and walked out. What poor customer service and disrespect. After 20 years I guess it's time to find someone who appreciates their customer.

Absolute horrible experience. They were a last ditch effort to have teeth extracted on my 12 year…read moreold. (That insurance would cover)The teeth to be extracted were to be discussed between the orthodontist and the oral surgeon. We arrived for our consult on time and waited over an hour to be seen. The dentist who saw us was not the one performing the surgery. I was never informed which teeth they were wanting to remove. The day before the appointment I came in with the consent paperwork and said I'm not consenting to anything until I am provided with more information (which teeth, what type of anesthesia). Info provided, paperwork submitted. Day of the appointment (last appointment of the day). We were whisked back to a cluttered operatory room to talk with the oral surgeon, his demeanor was rushed and uninterested. Did not make my child feel at ease. Surgery is performed, my daughter is rushed to stand up and walk to xray (mind you she is extremely groggy, can't hold her eyes open and can hardly stand) there was no empathy or assistance to get her up and to xray. The doctor was rude , it was Dr. Reza Hadioonzedah. Aftercare instructions were poor, we were handed 4x4 gauze in a sterile package that had not been ran through the sterilizer (there are indicators on the package), no syringe to clean out sockets. The front of the dental office was clean and uncluttered, the back where the operators are located was not. There were supplies stacked in the hallway, blocking means of egress. I wonder if JACHO does outlying dental clinic inspections like they do with medical clinics. I'm sure this place would fail. I worked in dental for 20 years and have high standards for care. I would not return here nor would I recommend care here. In fact, I tell people to not come to Aspen.

If I could leave zero stars I would. I just needed a denture repair on one tooth. When you google…read moreemergency denture repair, Aspen Dental is the first to pop up. When I called they said I must have an exam first before they do a repair. I didn't need an exam. I have already had one this year and my insurance would not cover another one. They said it was the new doctor's policy. So I called corporate because it does not state that you must have an exam to be able to get a repair. So corporate called them with me on the line to help me get a repair scheduled. They said that I would have to come in for an exam and that's when the lady from corporate said she does not need an exam she needs a repair. So they said I would have to come in for a consult so they could check out my issue and see if it could be fixed. I was very happy with that. Well I went to my appointment and they refused to see me unless I had an exam done and pay out of pocket for it , which was $90. They wasted my whole day off of when I could have just went somewhere else. They do whatever they can just to make sure they can get more money from you. It's ridiculous. I went to Affordable Denture's and they immediately let me come back and check out my denture and will have it fixed for me in 2 hours. Aspen Dental should NOT be able to advertise something that they refuse to do. I will be sharing my story on every review I can possibly find to try and help someone else out. Go to Affordable Denture's because they have friendly quick service, and they actually cared about my situation. I am very self conscious without my teeth and and Affordable Denture's helped with my issue without an appointment ( I just walked in at 1:45 p.m. and my teeth will be ready at 4 p.m.) and no exams required. #Elizabethtown_Kentucky

This practice has a serious problem with their front office staff. The Dentist seem competent and…read moreprofessional, however as owner of the practice the buck should stop with him. He needs to audit the practices of his billing, and whole staff. I went there for a costly procedure and was given a written estimate, which was probably close. However, on completion of the procedure I was told that I had to pay the whole amount. My insurance pays 80% in network and I have been to several other dentists who only require the 20% portion at the time. This was a shock and financial hardship for me but I paid. Billing told me that the bill would be sent to my insurance company, however only a very small portion of the procedure was sent in. I had to go back in person and ask that it be sent in and several weeks later my insurance denied it. Basic information was missing such as tooth number and xrays. My insurance company called them at least 3 times requesting information and the insurance agent even said the staff was rude to her. Finally, 4 months later after some information was provided, including xrays from another dentist showing the problem it was approved. I was reimbursed several hundred dollars that insurance said should have never happened. This was an absolute nightmare to figure out after the fact with insurance and required 8 phone calls. Bottom line from common sense and the insurance company is that the bill should be sent to insurance and let them decide if they will pay it. I felt that the office staff made their own call to either save the process of dealing with insurance or possibly incompetence. Why would they not at least humor the patient and send the bill in? I am a reasonable person and would comply with the insurance companies' decision but in this case I was not given the chance. If I had given up I would be several hundred dollars in the hole for this.

Absolutely inflexible and extremely rude office staff. Signed a payment agreement with us and then…read morecalled the same day and refused to honor the agreement. I insisted they honor their agreement and even though I paid my bill in full and on time according to the payment plan, they held a grudge. With the next service, they filed our insurance incorrectly. I called my insurance and was told it was never filed. I called back and told them the insurance said they would pay the claim and asked them to refile; they refused and told me I was being difficult and I had to pay the bill. They told me if I was unhappy, I could find another dentist. I certainly will.

I love both of the dentists at Carnes. Dr. Ann and Dr. Penny are both excellent and personable…read more They are well-staffed with qualified and competent employees. The quality of their work is exceptional. They are usually booked quite a bit out but if you are having a problem they will fit you in quickly. They also are very understanding and caring if you have anxiety around dental work. Just let them know and they will take extra care.

From the owner: At Carnes Family Dental We want your smile to shine. To see beautiful smiles, we have to be…read moreexcellent dentists, but our business doesn't end there. We treat everyone with kindness. At the end of your visit if you aren't happy, you won't show off that beautiful smile we helped with. Come visit and feel the Carnes Family Dental difference.

Does not keep appointments. Cancel appointment made 6 months in advanced and then wants to schedule…read morefor another 6 months.

I'm a first time patient, who showed up for my appointment this morning for a checkup and a…read morecleaning. Immediately started getting screeched at by the person at the front desk. "You need a mask! You cant come in here without a mask!" So I asked if I was going to need to wear a mask during the check up and a cleaning. Question was ignored, more absurd screeching commenced. This is just nonsensical theater at this point and these people are COVID nut jobs. Masks are required to come in, but there is no issue with having your mouth open for an hour in the dentist's face? I cancelled my appointment on the spot and walked out - and you should too. It's not even about the mask itself. Its about people doing mental gymnastics in regards to medicine to rationalize certain behavior. These people aren't professionals. Don't give them your business, don't give them your trust. I wouldn't trust these people to inject even anesthetic in me at this point.