Okay, so my review is not going to be good at all because I am still out of $27.32. On Sunday, I ordered three meals which totaled to $27.32. The website states that they need three business days to have your order ready, cool, so that means Wednesday my order should be ready. Also, their website mentions that pick up days are Sundays and Wednesdays. Therefore, I would be receiving my meal prep on Wednesday right? Nope, I hadn't received an email letting me know my food was ready like the website stated, so I called. I spoke with one of the owners Elise Thompson who stated that she was in the kitchen working on orders and that since mine was placed on Sunday, that was included in the orders that she was preparing. She stated we deliver these orders on Thursday morning. I told her that their website states that this is an additional fee and I purposely did not select delivery for that reason and I wanted to pick it up today (the day its supposed to be ready). She asked where I lived, I told her, and I also told her I worked 15 minutes away from where she was preparing the orders. She then stated well I can't give you a time when the order will be ready, I'm going to have to call you back. Mmmmmmkay...... I called one last time at 5:15 pm as I was leaving work, no answer but left a voicemail asking when can I pick up my food. Today is Thursday at 9:32 am, still no email, no phone call in regards to my order being ready or when I can pick it up.
This is my second time ordering meal prep and this time, I decided to try someone different and also my fitness trainers recommended. As you can see, it turns out that they are a total fraud and scam people out of money by having you pay for your food first and then never receiving it. Also, I follow their Instagram pages including one of the owners, Elise Thompson. I notice a lot of their longterm clients are fitness trainers and "friends". I'm sure their experiences are always positive as to people cater more to their friends than to actual outside customers. read more