I Paid $3,750 -- and Was Told I Couldn't Get My Blood Test Results Without Renewing"…read moreI joined Physimed a year ago, paying $3,750 for what I believed would be comprehensive, attentive private medical care. The doctor was pleasant enough, but as the months went by, I found myself wondering what--of what I actually needed--was ever done. The answer, unfortunately, is very little.
My primary issue is chronic hip pain from bilateral hip replacements performed over a decade ago. Physimed's own description of services mentions access to orthopedic specialists. Yet, when I raised the issue, I was told I needed to deal directly with the hospital that had done my surgeries. A requisition for consultation was sent out nine months ago. Nothing. Last week, the same requisition was sent again.
Then came the moment that truly shocked me. After going in for routine blood tests, the receptionist handed me a contract renewal for another year, which I hadn't been told about and hadn't expected. When I said I didn't have a credit card with me, she became visibly upset, called someone, and then told me that if I didn't call back that afternoon with payment information, I wouldn't receive my test results.
When I later called to discuss the deplorable treatment , I pointed out that I was still within my 12-month contract. The administrator simply dismissed it, saying it was my "annual check-up" and adding bluntly, "we're running a business." That phrase said it all.
For $3,750, I expected a level of professionalism, continuity, and care that reflects the premium Physimed charges. Instead, I left feeling coerced, disrespected, and deeply disappointed. Patients deserve empathy, not administrative threats over test results.