Avoid this place if you have a family member with special needs. We brought our 21-year-old…read moreautistic son here on a hospital referral. They verified our commercial Aetna insurance beforehand and confirmed full coverage. After a successful first consultation, they abruptly refused to treat him at his second appointment. They kept demanding Medicare info even though our Aetna plan covers him completely, and then just declined service and told us to go to another office. It feels like they are actively finding excuses to turn away disabled adults. We are reporting them to Aetna's complaint unit and the NYS Office of the Professions. Unprofessional and uncaring.

This was a gem of a find! Not too long ago I messed up my knee something fierce, and my Ortho…read moreSpecialist recommended a couple months therapy. Obviously I wanted someplace local as I couldn't get around too well, so I gave PT of The City - Sheepshead Bay a try, and was grateful I did! Within two months my knee was 99% better (that 1% was because of me; I wasn't doing my end of home therapy as I should have been); but am happy to say that I'm 100% better now! The entire staff, from doctor to floor assistants to the receptionist were and are amazing!! I strongly recommend this particular location if you're near by! I know I'll be coming here again when the need arises (though I pray my body stays healthy moving forward!)

This place is clean, organized and the service is quick. They don't have you waiting in the waiting…read morearea too long like some other places. When I ask them to change my hot pad every 10 minutes rather than 20 they do it with no problem or attitude and they don't rush to get you out of there like some other places. I'm happy here :)

The best place I ever went. Michael is knowledgeable, friendly, helpful, great listener, kind. He…read morealso has a wonderful team. Lise was a great assistant and helper. From the terrible condition of my right arm, after several months I have my arm moving ability back. I appreciate all you help and grateful and miss you, guys (even I hope that I would not need your help) And I definitely will recommend your place to everybody. Thank you VERY MUCH! Marina

My husband received occupational therapy at Richmond University Medical Center for several months…read morefollowing surgery for 9/11-related cancer in his hand. From the very beginning, the care and compassion we experienced were outstanding. His therapist, Mary, was truly exceptional. She combined deep professional knowledge with genuine kindness and patience. Mary not only helped him regain strength and mobility but also gave him the confidence and encouragement to keep progressing, even on the difficult days. She tailored each session to his specific needs and always took the time to explain what they were working on and why. We are so grateful for the difference Mary and the entire OT team made in his recovery. The environment was always supportive, respectful, and full of hope. We can't thank them enough for restoring not just movement, but also independence and peace of mind. We highly recommend the Occupational Therapy team at Richmond University Medical Center to anyone in need of compassionate, expert rehabilitation care.

Dear Forward Therapy,…read more I am writing this letter today to express my gratitude for all the care and love that you have provided me. When I came for my first appointment I was scared and unsure that I would ever recover properly from my car accident. You took me in with a warm smile and warm hands and reassured me that I had what it takes to get better and made me believe it was true. Forward therapy is more than a rehab gym. It's a gym that heals the soul just as much as the body. I instantly bonded with my therapists who gave me great advise and perspective on my progress, and each therapist had something unique to bring to the table. The team made going to therapy fun and exciting as I pushed through the pain. I loved how professional all the staff were, it made me feel safe and in good hands. The gym is clean and the staff were always on time and on schedule, they never overbooked so everyone gets plenty space and time with the therapists. I want to thank everyone who took care of me over the past couple months, my experience could not have been more positive. I rolled myself in (barely) with a walker and walked myself out the door. I know my journey is just beginning but I could not have done it without you guys, you gave me back my life and I will never forget it. Thank you! Thank you! Thank you!

After 5 weeks in the hospital with double pneumonia, I had lost nearly 20 pounds and considerable…read moremuscle strength and stamina. After a period of rest at home, I began physical therapy at FORWARD PT on the recommendation of friends. I've just completed my 5th week of PT (3 times/wk) and I'm delighted to say my condition - muscle strength and physical stamina - are much improved. I've even gained back most of the weight I'd lost. In addition to sessions with David, I've had several with other therapists in the office. In fact, all my sessions have been excellent. Each was somewhat different in terms of the areas emphasized - cardio, balance, core, resistance exercises, etc. - but the care and individual attention from the entire staff were consistently superb. The variety and types of equipment FORWARD PT has available is also impressive. After spending some time at NYU's Rusk Rehabilitation Center, I can say without reservation that FORWARD PT is every bit as good or better - both in the quality of its staff and the therapies offered. It's been a pleasure. Thank you!

Everyone at reaching out community are great. I've been going there for many many years and I am…read morevery grateful for them. They have been there for me and my son for years and I can't thank them enough.

Great, professional and very vibrant community center. I found out about this place because every…read moreyear they provide a free tax preparation service. This is the second year I've had it done with them. It was done very quickly, efficiently, and in a very thorough manner. They got back to me right away. I haven't used any of their other social services. I do know that they're a food pantry. They also help people with services like food stamps, housing, and do a lot of community outreach. Their staff are courteous, focused, very welcoming, knowledgeable, and efficient. My experience with this organization has been very positive and I will definitely go back for tax prep next year.

The facility is clean, welcoming, and well-maintained, creating a comfortable environment for…read moreeveryone. The nurses and caregivers go above and beyond to provide excellent care and treat residents with dignity and respect. Communication with families is also very good, which gives peace of mind. I truly appreciate the dedication and professionalism of the entire team and would highly recommend this facility to others. It truly felt like a supportive community rather than just a medical facility. I would highly recommend this rehab center to anyone looking for quality senior care and rehabilitation services

Recently I had the opportunity to visit Carmel Richmond Healthcare & Rehab. Center, The Short Term…read morerehab floor was just renovated, Rooms were spacious, and restrooms enlarged for easy accessibility, for wheelchairs, if necessary. Residents enjoyed both activities and PT daily. Staff was both friendly and courteous.