My experience was perfect! ... almost. A lovely girl, whose name slips my mind, helped me pick out a wonderful gift for my 12 year old's birthday. She was so helpful and gave me really insightful tips and had a great knowledge of the literature world. My experience, however, was ruined when I got to the counter and Esther was a little bit rude to me! I'll be coming back as I was impressed with the store, but I don't appreciate being spoken down to. Also - suggestion, maybe change the name Domocks, Dymocks is a bit weird. read more