We are new to the area, and I was very concerned about finding a new vet for our cats. We have…read moretaken both cats now and had great experience both times. Everyone is nice and gentle with our boys. Happy to be attached to Dr Rachel!

My cat was very sick & I was a nervous wreck. They did such a good job of taking care of both of…read moreus. The whole staff was wonderful, especially Dr. Busby. She called me twice a day to report on his progress. Pico is home & healthy & we have a new vet! Thanks for terrific care.

During the holidays, my tuxedo cat, Jasper, began showing signs of illness. On Jan 2nd I brought…read morehim in to my regular vet because he was very unwell. They were fully booked and busy, so I was referred to Langston. I called and they were able to see him at 4pm. I went truly thinking he was fine. That they would look at him, prescribe some antibiotics, and I would have my baby back home and fine in a few hours. His test results were not good. He was very sick, more than he had been showing me. I was a wreck. I still am. I was alone with my mom on the phone with me. By 6pm that night I had lost my baby. I am now $1k in credit card debt. Which doesn't seem like much, but for me it is. The tests I had done on him I would do again. I wanted to know as much as I could before making the decision to end his life. The doctor was very clear on how expensive these tests were, for which I'm grateful. But there was a lot of upselling involved in that conversation. Not to mention the amount there was when it came to cremation decisions. I asked for one thing extra when they were taking him away to do his prints for me. I wanted his whiskers. They were long and pretty and such a big part of his personality. The nurse, who's name I can't remember, was kind and hugged me and promised to put his whiskers in with his prints. 2 months later and I have not received his prints or his whiskers. USPS can't do anything without a tracking number. I've called several times. Had them look in the back several times. Told them I need a tracking number but no one can provide it. Now, I am moving states in less than 2 weeks and still don't have them. They seem exasperated with me on the phone. I had to watch the cat I've had since I was 16 years old die on a cold table in a sterile room. My best friend through the hardest times of my young adult life. He took a piece of my soul with him that night and I just wanted that piece of him to keep. I wouldn't recommend this vet to anyone at this point.

The staff were all friendly and they took very good care of my two dogs. They expressed their anal…read moreglands, bathed them, and trimmed their nails. The cost was lower than if I had taken them to a groomer. I was very impressed. I will definitely be taking my dogs back to them when I'm in the area.

I've used this vet since 2019 for baths and yearly checkups for my lab. They have always been…read morerespectful and helpful other than body shaming my overweight lab, I've always been willing to go back, until my last visit. The problem started when I made my appt. I adopted two rescue labs from an owner who could no longer afford to take care of them. I was all but told I could not bring them for wellness check and shots without previous records. I made the effort to get what shot records the previous owner did have. When we came for the appt the dogs were a little difficult to control and in hindsight I should have brought them separately but I just didn't think about it. I was thinking they needed up to date shot records so I did not get in trouble. So no staff volunteered to help with the unruly new rescues. But another customer volunteered to help me with the dogs until a room was available. After the checkup I waited at the desk for probably 20 minutes before I could check out. Dr Andersen was working on a treatment plan which is all well and good but I just needed to pay and put the dogs in the car. All the while while waiting to pay, the labs I'd rescued were unruly and the same customer was again trying to help me control the dogs who wanted to explore the front office, back office and say high to all the staff. Once I'd paid, Turns out one lab decided not to voluntarily get back in the car and created a rather chaotic scene for about 15 minutes. The dog had to be put in a muzzle which in all fairness cost about $5. Because the dog was so upset and actually kind of scary snarling at me his new owner along with snarling at staff who did come to help finally, I ask if I could have the muzzle, leave it on until I got back home. Then I could drive home safely. And get the dog to calm down. I was told by Dr Andersen that no if I wanted a muzzle I could go buy one at the store. I did offer to pay after all I wasn't expecting a handout but regardless the answer was no. Go buy my own muzzle. Again folks these are on Amazon and eBay all day every day $5. This visit to the vet visit just cost me over $300 so shouldn't have been an issue either way. Final straw. It Also turned out one of the labs had heart worms. In spite of the rudeness relating to the muzzle I decided to move forward with heart worm treatment which included 30 days of antibiotics. So called the same receptionist who said I needed previous vet records for the dogs to be seen, I called to get the antibiotics and was told Dr Andersen was off and I could pick up the medicine when she returned. There are at least 3 veterinarian's in this office. Problem was it was close to the holidays and I was scheduled to work the next several days so could another vet get the antibiotic script ready? Phone call ended and She was gonna check.....but she did say that I'd waited til now, so what difference would a few more days make. she called a few more days days later after Dr Andersen returned to tell me my script was ready. I was at work. So at this point I decided I needed a different practice to help me with these rescues. And a vet and a receptionist who have better customer service skills.

Very caring staff. They treat our elderly sick dog with kindness and compassion. Would highly…read morerecommend.

My poodle, Luna, had a minor emergency over the weekend. Of course a weekend! I texted the on call…read moreVet and got a message that eased my mind and gave me direction on what to do. Thank you so much for messaging me back!!!! This office is the best!!! As I've said before, they are like family!

I just wanted to post a huge thank you to Walker Hometown Animal Care! We rushed our Great Dane to…read moreFoley Vet Clinic, where we were turned away and told to go down the road where "they have more doctors on staff". When we arrived and expressed our concerns, a staff member immediately came to our vehicle and examined our sweet girl and brought us back to a room where we met Dr Walker. Her care could not have been better, and we were extremely pleased with his knowledge and realistic outcome of the situation. Thank you for staying late and taking care of our girl!

We arrived on vacation with a very sick dog. I had googled…read morevets in the area and called a few. Dr. Brown was very kind, knowledgeable and professional. With his help our dog continued to get better and we were able to enjoy our time here. The staff are also friendly and helpful.

Dr. Brown was exceptional! We had an excellent experience with him and his amazing team. Dr Brown…read morewas thorough, knowledgeable, attentive, and friendly. I highly recommend this vet clinic.

Everything he's very good. He's very smart and he's very reasonable and he cares about your animals…read moremore than the dollar bill... Dr Ainsworth is the best. I have been going to him over 20 years.

My husband and I were very concerned about our Great Dane potentially having bloat, so we took her…read morehere, the nearest vet to our house. It was around 4:45 in the evening, and instead of trying to help us, the staff looked at the clock & sent us to a vet down the street that had "more doctors on staff". Thank God they turned us down because our dog was placed in the care of Dr Walker at Walker Home Town Animal Care, where he is the ONLY veterinarian on staff. This is a laughable establishment, who turned away a dog who needed emergency medical care.

I just wanted to add that when I asked the vet about whether or not they had done anything to…read morerevive Leon when he went into what I assume would be cardiac arrest after the anesthesia, She was unbelievable rude to me. She first of all did not answer the question ( which to me would mean that they did nothing) Then she went on to insult me and say " this is not an episode of ER? whatever that means... I just will never get over the fact that they let my baby die on the operating table and did NOTHING

We have been with this place for 18 years I needed my cats…read moremeds They would NOT sell me my cats meds cause l have not taken them for checkup I cannot afford this l said l just wanted my cats meds and couldn't afford to take them for checkup I don't understand why l all of a sudden had to do this They were inconsiderate and no compassion All they want is more money from you

I have many animals and live five minutes from Rankin animal clinic. Every time I have emergency,…read morethey say they're busy today. I called and said my cat broke its leg that we need to come in and they said they're booked. Could I come in tomorrow or Monday, you've got to be kidding. The leg is broken. I would not return there again. It has happened one too many times. If you're a clinic, you should leave open spaces for emergencies.

Out of the 4 states I've lived in, I have never been to a better animal clinic. By FAR they best…read morecare my dog has ever received. From the front office gals, to the vet techs, to the vets, they all seem genuine and to really care about your pet. I watched one of the techs receive kisses from my bad-breathed dog. She didn't care, she let him give her kisses and love and scratched his waggy tail. They are kind, responsive to calls/emails, and you truly feel they love your animal. Sad I have to move away and have to find another place that compares to them. It's going to be hard. Thank you for taking care of my fur babies, Rankin!

Being a customer since VCA opened - the service went downhill in the last couple of months - that…read moresaid, I had enough and changed vets since I do not see willingness for improvement

I took my dog in for a little growth on her eye. The vet came in, looked at it and took a picture…read moreof it and was in the room less than five minutes. She stated she thought it was a stye if it's not, she'll have to surgically remove it. She did tell me how to treat it-warm compress and sold me antibiotic eye ointment. She told me to come back in two weeks if it was't gone. When I got home I googled it and found out that this is a very common problem in dogs, which she never told me. She never explained anything about why she had gotten it, if it was common or if it was harmful to her. But her bill for less than five minutes was $101, just for her service. all the veterinarians in this area think it's OK to charge hundreds of dollars for very minor problems with your pet. I gave two stars because the girls in the office were very sweet to me and my pet. My niece has pets and lives in Florida and her vet only charges $65 for a visit. My vet back in Birmingham charged $60-70 depending on the problem and spent time talking with me about what was happening to my pet. I went to this veterinarian because my previous vet in Orange Beach charges about $180. It's exasperating.

We had an amzaing experience years back (boxer) and now readying, with our new Frenchie to let him…read moreenjoy vacay @ the beach as well! Our boxer loved the little pig that wandered around the kennels 24/7, at that timef, anyway, what a great vacay for a pup! We visited him a few times as well, took Max out for a walk or two, in the area. All staff helpful, considerate and professional. Will look back for photos to post, been a few years!

They saved my dog's life . Amazing Vets . Follow up was amazing…read more The value of the service was worth every dollar and was reasonable and fair in their pricing .