This is the first time I've ever written a review on anything on a site like this, but my recent experiences at dyck insurance have left me with my head shaking, and I want people to know how bad the service has become there.
I have been a client of dyck insurance for about 10 years, the first 8 of which were great, but for the last 2 years I have been given horrible service, quite unlike anything I've ever experienced
My auto insurance policy was cancelled last year because they sent my renewal forms to an address that I hadn't been at for 3 years.
The new policy that was set up for me was triple the cost, and they put the insurance on a vehicle that hasn't been in my possession for over 2 years.
The tone of both my individual broker, AND the manager was smug and combative. They were completely unwilling to right their wrongs, and defiant to accepting any wrong doing. read more