Hang up the phone when I ask for the price if it's fix price. That's really unprofessional…read morebusiness. I change my mind for sure not gonna use his services. Bad personality, good things he show his bad attitude before I bring my car there. Definitely I'm not recommending this mechanic to anyone.

Excellent service, near-miraculous in replacing the input manifold gasket in my 1993 Aerostar!…read more Quite expensive, but they are the best I've found.

Outstanding technical service. Alex is great at diagnosing and repairing diesel problems. I tried…read morethe dealer and other shops who would cover over issues only to return a few weeks later and lots of $$ spent. I brought my 2012 Passat TDI in and Alex found the issue replaced the part and got us back on the road all for less than the dealer charged us for a temporary fix. So it is with great joy to announce that it just passed DEQ this morning, and I am singing their praises. Thanks Austin and Alex, a job well done, Bravo Zulu (Navy term for job well done)!!!

We needed new brake pads and Alex was able to not only get us in on the same day we called, but…read moredone within a couple hours. Was great bc we were headed to the coast the following day. Price was also the same as quoted over the phone. Highly recommend!

After looking at a couple different shops based on reviews, we went with Advanced Automotive to do…read morea pre-purchase inspection of a vehicle we were interested in buying (2017 Suburban Premier). After a few hours they called and went over the couple issues they had found and should be replaced which they were very nice and helpful. They found that one control arm had some play in it and should be replaced, the brake vacuum was bad, and one of the window switches auto up didn't work. After taking this to the dealer they fixed the issue and all was well. After driving 100 miles back home we noticed the car didn't handle any bumps or turns very well. We took it to a local mechanic where they found the following wrong with it- Self leveling shock system (air bags and shocks) torn and blown out- $1500 Compressor for shocks burnt out and hasn't been operational for a long time- $1000 Upper passenger control arm causing stability issues and creaking (needs replaced and alignment)- $950 We paid $199 to have them check the important components of a car before buying. Now we are stuck with a bill totaling over $3000 on a vehicle with less than 150 miles from us driving it. Do not take your car here for pre-purchase inspections. These are all common failure points for this vehicle with this many miles as confirmed with multiple other trusted local mechanics in our area. The least they could do is refund this inspection fee to help cover the cost of repairs of a car we wouldn't have bought in the first place if due diligence was done as we trusted it would be.

I have come to this place with my car and both of my daughter's cars over the years. They are…read morehonest, easy to work with, and local. All of the things you want in a mechanic. You have a customer for life with my family.

John and Brandon are the nicest mechanics that I have ever met. I trust 1st Choice because everyone…read moreis an expert, and the job gets done right. I can always count on 1st Choice to do A+++ work, and this garage is my 1st choice. 1st choice is VERY professional and you can count on them to get the job done right the first time! When you pay for quality and for things to be done right, the price is right!

I stopped in because there was a red light flashing on the…read moredash of my car. I got the greatest advice. "Don't drive your car anymore and have it towed." My Subaru Crosstrek radiator hose was busted and the fluid had all leaked out. I appreciate the help and advice so much! I recommend this business because the owner was so straightforward and kind!

I had my side mirror hit and luckily no shattered glass just the mirror was coming loose. I didn't…read moreknow what to do and I was in the area and needed an emergency so I headed to Brock which was the nearest auto shop and they were so quick about it and had my mirror fixed in no time. Thank you!

I moved here from WNC where I'd been going to the same dealer repair shop for 20 years. Finding a…read morecar repair shop you can trust when moving to a new city across the country is more stressful than finding a new doctor! I considered going to the Subaru dealer in Beaverton but I gravitated to Brock Automotive because of their stellar, glowing reviews. Glad I did. First, scheduling online is easy and they text you confirmations and reminders. They also respond to texts quickly and efficiently. Note that you will likely need to drop off your vehicle as they are very busy - another good sign! - and though I needed to leave my Subaru overnight, the repairs were done in a reasonable amount of time for the services required. What I also like is their system of 'needs attention, could wait, and doesn't need work' that is color-coded on their estimate sheet by Red, Yellow, and Green; as well the costs for the repairs are clear on that sheet. You can then decide what you want done, approve it, and they will begin the work on your car. My estimate is just what I paid, so zero surprises. Immediately walking in to their shop office, I was greeted cheerily and nicely by Coy--I felt comfortable and relaxed. Picking up my car, I was greeted by an owner, who was equally as cheerful and nice. My car was waiting for me right out front when I exited the office - everything was clean just as I'd left it. Awesome friendly people.

I've been coming to this shop or a branch of it for almost 10 years. They are always fair, super…read moreeasy to work with, their work is good and holds up--they don't BS you. Super convenient after hours drop-off/pick-up options too. I've also compared pricing before and they are always charging a standard amount (plus I trust their work).

Quite angry After I…read moregot home I sat my tires were all scaled/ripped up. So apparently they took my jag for a test drive and decided to abuse it and rip up my tires. Not happy at all. Hubby got super pissed at me when he noticed and I explained it wasn't me and he explained how it happens. And this place was the ones that drove my vehicle after the oil change. Air filter change and brake fluid. So mad!

I contacted Eric about replacing my water pump on my SUV. He gave me a good price, and completed…read morerepairs the same day it was towed there. I couldn't be happier with the responsiveness. He's great.

Eric has been my go-to mechanic for years now, and i've always recommended him to others. I still…read morego to him even though i live in Vancouver now. But unfortunately, this repair experience has convinced me I should never go to him again, and i will be recommending that others stay clear as well. I had a Kia Niro that needed an engine replacement. The Kia dealership gave me a quote, but i decided to ask Eric for a quote as well because i trusted him more to do the job. I paid him $7500 for the job and towed him the car. He asked me to pay in advance because he was having trouble paying his taxes. The job took several months, during which Eric didn't give any updates on the repair and wouldn't respond to any of my communication. When he finally responded after many attempts to get in touch, he told me there was a problem with the battery and only Kia could service it, so we got it towed back to Kia. He also gave excuses for why it took so long to repair, saying he had to close his shop because some of the workers got covid. I came out and used my own AAA service to tow the car to the kia dealership. Kia looked at it and found that there was no problem with the battery, but the problem was the engine was installed incorrectly. I was playing middle man calling the kia dealership, then Eric, back and forth, and eventually gave Eric the dealership's number and he said he would work with them to figure out what was wrong with the car. I heard nothing back from Eric for months. Eventually, Kia called me and said they were impounding my car. I dropped everything and got it towed back to Eric immediately. Still nothing. I went to his shop a few days later with an invoice for him to pay for the tow, which he partially paid with cash. No apology, anything. He just wanted me out of there. He told me it would take a week or so and he wouldn't charge me. Another month went by, i heard nothing from him at all. I showed up at his shop and asked for an update on my car. He said some of his workers were on vacation, and another was in a motorcycle accident. The repair hadn't been started on. He said it would take another 3-4 days. He also offered me a loaner car, which he never delivered on. Over the next weeks i reached out multiple times, only for him to ignore all of my communication. As of today, it appears no repairs have begun. This entire process has so far taken over 6 months. Multiple people have advised me to sue, maybe i still should i guess- but that's not really in my character. There have been no apologies at any point, and it has been near impossible for me to figure out what's even going on without driving almost an hour to his shop, borrowing my wife's car when she's not using it. Eric is a nice guy, and a good mechanic. But over the last six months he has made it abundantly clear that i was his very last priority, and he didn't care at all about the substandard work, numerous delays, or the ordeals i went through as a customer. I feel very disrespected by a man that i trusted and respected for many years.

Honest and you won't go broke every time you walk through the door. They do not invent problems to…read morefix.

After calling several Mechanic shops, I found this shop to do a transmission fluid change and they…read morewere actually able to do it the same day which was a deal breaker for me. When I called the customer service was great. I spoke with Lance S. He was super thorough and communicated well. Will definitely be coming back.!