Business Name: Yard Dawgs Lawn Care Business Address: 330 40…read moreAve NE, Calgary, AB T2E 2M7 Complaint Type: Customer service / False accusation / Unprofessional conduct --- Complaint Description: I am a senior undergoing chemotherapy and other medical treatments. I paid $341.50 in advance for a full-season lawn care package from Yard Dawgs Lawn Care. Only one visit was completed. The first visit was done without any notice and was poorly executed. I posted a 1-star review at that time, which prompted a phone call from the company. After that, I removed the review in good faith. During the call and in multiple follow-up emails, I clearly explained that, due to my medical situation, I required advance notice for any future visits. This was ignored. On Canada Day, they scheduled a visit with less than 24 hours' notice, via a generic email with no time window. When I reasonably expressed frustration, I was falsely accused of using inappropriate language, and my account was immediately cancelled. This accusation is completely untrue, and I have written proof that my communication was respectful, though firm. I had to follow up twice to receive my refund. There was no apology for the false accusation or the disregard for my medical and personal needs as a senior. To make matters worse, their public response to my Google review misrepresents the situation and falsely implies misconduct on my part. I view this as retaliatory and damaging to my reputation.

Shane Braund-Read arrived today from Yard Dawgs and got the lawn growing season off to an early…read morestart. They are such a friendly and polite group of people!! Now I just need the weather to cooperate.

The work requested was to address a large dead grass area under a large evergreen tree. Roots were…read moreabove ground and unsightly. Freshvue assessed the best way to rectify this issue while ensuring the tree's health would not be compromised while blending the new work area with existing flower bed. This was a difficult surface to correct, and the price quoted was very fair. The work was done exactly as described with a crew of 3 to ensure the work could be completed expeditiously. All workers were courteous and experienced. We are completely satisfied with the end result. This work was scheduled in a timely fashion to ensure it was completed prior to our vacation time. We would not hesitate to recommend Freshvue Home Services for all your yard projects. Thank you - great job!

From the owner: As someone who understands the frustrations of dealing with home service companies that fail to…read moredeliver the quality of work that meets our expectations, we decided to create FRESHVUE. Our goal is to provide a reliable and high-quality service that meets the needs of our customers. We are excited to bring our brand new company to the forefront and help make your home service experience a positive one.

Jacob did an amazing job on my yard absolutely loved the outcome of it very professional and…read morewould highly recommend there service again

From the owner: Hello calgary and area, we have a registered lawncare and snow removal company and would love to…read morehelp you out with the yard work, we offer all Mowing,trimming, Weeding, edging, Aeration in the spring/summer, and offer residential snow removal in the winter months. We offer free consultations, free quotes and professional scheduling and invoicing along with the quality service We provide. We take the work out, and leave you with the yard!

Wonderful service! John has been providing our snow removal all winter. Dependable and…read morehard-working. Thanks John!!

From the owner: Hello! Lawn John's Property Maintenance is taking on customers for a variety of property…read moremaintenance services in south Calgary. If you are looking for friendly and reliable service, then look no further. Lawn Maintenance/SnowRemoval: Haysboro Kingsland Fairview Acadia Willow Park Southwood Braeside Palliser Bayview Oakridge Cedarbrae Braeside Lake Bonavista Gutter Cleaning: South Calgary

I give Fit-It Pro a thumb up. The guy is truly a professional. He was here on time, did his job…read moreprofessionally perfect, at a very reasonable price. I'll recommend him any day & any time.

From the owner: At Fix It Pro Handyman Services, we pride ourselves on our exceptional attention to detail,…read moreensuring every project is completed to the highest standards. Our team is known for its reliability and professionalism, always arriving on time and maintaining a clean work environment. We offer personalised solutions tailored to each client's unique needs, making us a trusted partner for all your projects.