To be honest, I've been to libraries in other places, mainly big cities, that are a lot larger with a wider selection and much more appealing architecturally than Durham County's Main Library. It's up to the citizens to invest in the libraries, but given Durham's population and income diversity, the Durham County Library is doing a great job with the resources they have. The building housing the Main Library is showing its age and is well past its glory days following its opening in 1980, but given Durham's history of supporting its library (first tax-supported library, first professional librarian, first bookmobile, etc.), the Main library will continue to evolve, invest, redesign and eventually outgrow its current shell.
First and foremost, I head to the library for books, and the Main library has the largest selection of the 3M+ books in circulation in the Durham County Library System. When I feel the desire to spend money which I shouldn't, the reward of lugging home a big stack of books quickly satisfies the desire to consume. I'd be hard pressed to not find a book (or even 20 books) I'd love to checkout on a given visit, but if you can't find what you need, you can have books from the other libraries in the system, plus those from Wake and Orange counties, sent over. The children's section is huge and I remember having a lot of good times there in the early 80's. Though I don't have a need to visit the kids section today, it looks as if it remains much the same from outside the doors which contain the noise. Beyond books to borrow, there's A/V materials, you can check out a reusable bag to carry your books home, use a computer, learn from rotating displays on the history of Durham and environs, enjoy artwork from schoolchildren and profession artists, take classes, listen to lectures and purchase books on the cheap which no longer have the same demand as when they were first released.
They have a large staff, and I've never had an issue finding someone to help when I've needed a librarian to point me the correct direction or give advise on an option I'd not considered. Good people work at the library. I'd think it'd be a great job as no customer can be livid about things being free, but I'd imagine the librarians might have a different story to tell.
My taxes pitch in to cover the cost, but I'm also slack and have been nailed with a few fines which are used to better the system. The fines add up quickly, but the library would prefer you didn't encounter the fines and sends email reminders and let's you renew online as long as your books aren't already late. What they won't do is waive a fine, which I think they did in the past. If you are someone whose wallet can't cover the costs of your own mistakes, don't make mistakes.
There are things which could be better, but the library is always improving and surprising me with new services and the technology which supports them. The investment in technology means that visits to the library are needed less, such as eBook loans and catalog browsing, but I don't think that it'll ever replace the wonderful smell of thousands of mildewy books.
I love my local library, and hopefully you love your local library, and if you don't, it's up to you to change it. If you don't feel the library deserves five stars, work to fix it. read more