kayla is thes best server in this while dang restaurant!! she needs a raise stat!!!! will come back for her only read more

First time going to Durban's after the remodeling. We sat on the rooftop, which was very nice. The service was excellent, the food was delicious. Definitely going back. read more

Came for another round and this time we were not impressed. We had a Dr. Pepper (the syrup was low, so it tasted like stale water), a BLT (chewy bacon), a Durbin's Burger (3 star hit of the night), a side of their chips (needed salt, as did all the other food items), a Yuengling Flight beer (it was out of date by 6 days), and a Yuengling Lager (tasted flat). So while they have a very nice place, they are so busy and understaffed, service lags. Since the beer is a big part of their schtick, they need to keep better track of dates. Out-of-date beer by only 6 days doesn't ruin it, but come on ... this is a beer and pizza place. The food items, noted above, could have been better also. This is a great location and opportunity ... we hope they fine tune their operation to take off in the market. read more

I have lived in Tinley Park over 30 years and have been going to Durbins for as long as I can remember. The food was never outstanding but it was ok. That is still the case today. The ambience in the new place is over the top not only on the rooftop but even the restaurant , it is very nice.. The event room upstairs is over the top. But what they can't get right, is the service. Their staff is so poorly trained and so uninterested in customer service, I'm not sure how anybody ever goes back there. This was true at the old place and it rings true at the new place. I had a group of nine people go in, four women and five guys last week. We were told there were no tables when we got to the rooftop area even though I could clearly see several open tables... No big deal we went downstairs. It was practically empty. The guys sat at one table and the wives sat at a table right next to us. It took the wives 25 minutes to get a drink order. When we walked in, I went to the bar and ordered drinks for the guys I assumed the ladies did the same thing, but they didn't. They waited for the server which never came until I walked up to the bar. The Bartender said she will send someone right over which she did and then they continued to wait for their drinks to be served. Once again I went to the bar and I said they have not gotten their order yet and the Bartender looked like she didn't know what I was talking about like I just walked in the place even though I had a conversation with her 15 minutes prior to this. Un-attentive, unapologetic, she threw the drinks on the table, and we never saw the server again. We left after the first drink... I don't think I will ever go back there until I hear the service has gotten better, if they don't want my business they're not going to get it. read more

Pleasantly surprised by our visit here on Monday night. The weather was nice and we sat on the back patio. There was a lot of people (and dog) watching to be had because it faces the new outdoor concert and play area. The service was good and the wait and bussing staff were both very attentive. Evelyn was our waitress and she was attentive and often present. I ordered a small thin crust pizza and my mom ordered the steak sandwich with fries. The food came out in about 20 mins and my pizza was hot and delicious. Fresh ingredients and nice and crispy. My mom enjoyed her steak sandwich. The fries served with the meal were cold and mushy but we alerted the waitress and she quickly brought out a new side of fresh fries. We also ordered one drink. I forget the name but it had vodka and butterfly pea tea which made it a pretty purple color. Unfortunately, I don't have a picture to share. The drink was good but served in a slim glass with a lot of ice for $12-$13. Other than that, I found the food prices to be reasonable and the portion sizes to be filling. We enjoyed our dinner here. Note: Parking is plentiful and free in the nearby lot by the train tracks. read more

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Food was very good and had reasonable prices. You could tell the help was new but they were trying and polite.

I'm not usually the type of person to post things like this, but what happened tonight at Durbins was unacceptable. I went in to pick up pizza for my family and ordered a drink while I waited. I signed the receipt and left a generous tip. The bartender who never even waited on me took the receipt book away. When I ordered another drink, I realized my credit card was still inside the book. I immediately and respectfully brought it to their attention. Instead of helping, they pretended to look around and told me they "couldn't find it." At that point, I asked for the manager and requested they check the cameras. I made it very clear that I had not moved from my seat and that my card had been taken by the bartender. While my family sat at home waiting for dinner and my pizza got cold, I waited 15-20 minutes because I wanted answers. Then suddenly, after all the denial and excuses, the manager walked over to the register and handed me my credit card. No explanation. No accountability. No apology. That alone tells me everything I needed to know. A business is only as good as the people representing it. One dishonest interaction can destroy years of reputation and trust. I'm sure Durbins has worked hard to build its name, but customer service like this will absolutely damage it. Respect, honesty, and accountability cost nothing -- but losing them can cost a business everything. Because of this experience, everyone at my company will be boycotting Durbins moving forward. read more

The good: 5 stars for the ambience. The rooftop is awesome with a huge bar, umbrellas and fire pits. Top tier design all around. The vibe and location are amazing. Great job on the construction, totally blown away! This is where it ends though. We got there 4:30 to put in a name for a rooftop table. Was told it was a 45min wait. No problem. Waited at the bar and had a drink. The bartender was working alone, completely overwhelmed. I paid $15 for a high noon and two sodas. 1 hr went by and we checked on the table, they said another 45 min. Meanwhile multiple people got tables before us, I know for a fact we were there way before them. Ended up getting a table downstairs. Not a huge deal but a strike nonetheless. I don't like to complain, just want to have a good experience. At the table we ordered drinks and food. The old fashioned was not made correctly whatsoever. It was whisky and water with a dash of bitters. Tender shook it in a shaker lol. $10. Ordered a NYSS which was under 1/2" think and was completely over cooked. I ate one bite it was no joke like eating beef jerky. Worst steak I ever got at a restaurant. Coupled with a side salad which came out with the meal and a baked potato. I sent it back and didn't want another one. I've never done that before but there was no way i was going to pay $32 for a piece of beef jerky. Our server took it off the bill with no questions. She knew it wasn't right. No fault of hers. My wife was given a cold cheeseburger. Not even warm, air temperature. Other people in our group had better luck with the sandwiches. Durbins is confusing. The place looks like it will be an incredible dining experience. The food is not good at all. The service is sub par in some areas, better in others. Overheard others complaining, "what the heck is going on?!" And I quote. I hope they figure out a better menu, better QUALITY food, more efficient kitchen, friendlier staff with more personality and experience. 5 stars for ambience, awesome 2 stars for service 2 stars for food quality 2 stars for attentiveness 1 star for the old fashioned (downstairs bar) I don't mean to sound too critical and wanted it to be great. I'm being nice. Lower your expectations before going here. I'm sure in time they'll get it right and I'd love to try it again when they do and give them a revised 5 star review. It's the coolest location and if you're just coming for BASIC beers and drinks it's going to be a great time. read more

Durbins - NY Strip. Just thicker than the pad of butter. Chewy as beef jerky. Though maybe it was mistook for a skirt steak. - Sandwiches Near Me - Tinley Park, Illinois

Ya know all this place has going for it is a roof top dining. The food is mid. The service is mid. I've come here multiple times each time thinking I'll give it another chance. Everytime I'm disappointed. Sit forever to get a drink. Sit forever to get your order taken. Take forever to get your food and it's mediocre at best. You have 2 bartenders at the bar that can never manage it well enough. Constantly getting pulled in 25 directions while you sit and watch as they go round and round the bar. It's comical. Today even after stopping them in there tracks to tell them you're ready to order I sat for another 15 minutes before they were able to actually take it Almost hour 45 for a burger. Over the hype. Ain't nothing special. read more

The good was ok, but nothing stood out. The cocktails were also nothing special. The service was pretty good. Our appetizer was served at the same time as our main courses and they sat us at a tiny table, so it was difficult to make room for everything. My mashed potatoes arrived cold. No salt and pepper on the tables. I'll give it a generous 4 stars. read more

Everytime i eat here are food takes for every to come out but the busser, waitresses and hostess are so nice no matter what. I had a party there a couple days ago and this girl Rachel was being so rude to me. But other then that some people are nice and food is good other then it comes out after awhile, read more

This is by far the nicest Durbin's of them all, but that's because it's brand new. Taking up residence in the soon-to-be-open Harmony Square, this Durbin's has a large main floor with a big bar featuring plenty of T.V.'s, and also a large rooftop bar with seating that overlooks the new Harmony Square music shell venue. Their food is their food. It's decent bar food featuring apps, sandwiches & pizza. We ordered the onion ring tower and a small thin crust pepperoni and mushroom pizza. Both were very good, and nicely complimented the cold beers we were drinking while watching the Cubs battle the Yankees. One of our neighbors has already been here a handful of times, and she was very critical about the service, but we had no issues on our visit. The bartender was prompt and friendly. Once completed, this whole area in downtown Tinley Park is going to be really nice, and as long as Durbin's keeps doing what they did today, they'll be here for a long time. read more

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Loved the outdoor rooftop atmosphere! Beautiful place but there are several kinks to work out. Service was terrible- server forgot drinks, lil plates for appetizers, didn't know the specials, etc. Several tables were left without clean up. Also, ordered a BLT wrap which had a ton of lettuce and a handful of bacon bits- seriously not actual bacon. Pop mix was off. Good notes- black and bleu burger, mushroom risotto and steak bites w polenta were fantastic! read more

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Went for mother's Day brunch with my wife and family way too expensive for cold no wine or mimosas were included. Server was very nice and pleasant. Not much of a selection on food either desserts were stale and selection was small. Don't think we'll be coming back here for any more buffets. We would have been better off going to McDonald's for breakfast. read more

If you've been to Durban's, then you know that the food, the service and the people around you are all good. If you haven't, it's most likely because you're not from the area nor these type of people, you know down to earth people. Wonderful establishment that stayed open for all these years tried to branch out, but the original is always better. read more

Came here over the summer pre-concert and forgot sit at the rooftop bar for a bit before heading down to a table indoors. Service was great and servers are very helpful. Food was elevated tavern food and drinks were superb. read more

First impressions,specialty cocktails are really tasty but should be twice as big , especially for the price

Cheap beer. Good ambiance. Poor service. Bad food. The beer was well priced, but flat. Great vibes over looking Harmony Square. There was a mix of service. Some bartenders were excellent, but others made inappropriate comments when I was ordering. The chicken wrap was decent, but fries came way undercooked and without salt. I think it has great potential and since it's new I hope to see the staff get more experienced! read more

Slowest service I have ever experienced. Started at check in 1 hour wait and after an hour and a half we checked to see how much longer and were told they called us but they hadn't. Then the waitress took our drink order and apps and never brought our drinks and we only got one appetizer when we ordered 2 and had to ask 3 different people for water. The pizza was good but not worth the wait or terrible service. The poor bus boy brought us another appetizer at least 30 mins after we finished our appetizer and seemed overall confused on where he was bringing orders with no direction from the manager or anyone else. As an outsider it seemed to be poor management it was busy but not so busy to be that slow and overwhelmed. Unfortunately this is my second bad experience here so I don't think I will return or recommend them to anyone which is a shame because the rooftop is so nice I absolutely love a rooftop restaurant. read more

Great rooftop dining. There is also inside as well. The rooftop has great views of downtown Tinley Park. The food is excellent and our server Evelyn was friendly and efficient. Hubby was extremely happy because they had Anti Hero on draft. There are probably 35 stairs to get up to the rooftop so be aware of that. There is no elevator. This was not a drawback for us. But be aware. The downstairs inside area I'm sure is great! This place is aa A+ addition to downtown Tinley. read more

Durbins - Delicious Menu. Memas Lasagna House Favorite Kelly Special. These entrees shot it out of the park!, Winners! - Sandwiches Near Me - Tinley Park, Illinois

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The margaritas are horrible My son asked for chips with his hamburger and gave him french fries. My hamburger was undercooked, asked for salt and ketchup at least three times asked for water never got it. read more

All the food was good. The service was also very good, but it is a true pub atmosphere. The bar is in the main center of attention. We have been here where the bar is very noisy. Some people come there to drink think they have to scream at each other even though they're standing 2 foot apart. We have also eaten in the upstairs area, which is all outside that is a real cool dining experience. read more

Wow second time here really sad. Have been to durbins many times. The roof top very nice will not take that away at all. But just wow the legit worst service ever. And I am one that dose not normally care about that but wow. I was told this is my side job and I do not give a shit. Ok thanks. Messed up all three of our orders. Just a complete shame. Has alot of potential just zero execution. Very disappointing good luck with that alot of better places to go to. read more

Durbin's Harmony square head an event last Thursday with a Motown group and a buffet dinner. Great buffet with roast beef, roast chicken, fish fillets, and mostaccioli and salads. And the desserts were out of this world too. Their chef is outstanding! Service was excellent too. read more

I had a bridal shower for my daughter-in-law. I'm telling you that was probably one of the best services I had from start to finish. Shannon was awesome and explaining the details and figuring out what package I would need. CC and her staff were so accommodating to my guest and she was also the bartender and helped with serving whatever needed to make this a beautiful shower. From the decorations it's you just getting little things for us was so amazing. The food was excellent in everyone complimented and the whole theme. Thank you everyone that participated in making this a very memorable experience for me because this is my last son to get married and it was truly a wonderful experience. That place is so pretty for any kind of doing. Thank you again. I will definitely be back and tell others about this place read more

New remodel is fantastic. Great indoor bar and dinner area. Upstairs patio has plenty of bar space and over looks band shell. Lunch was great and bartender Barb was super friendly !!! read more

We hosted a baby shower in one of the rooms on a Sunday afternoon! The rooms are very nice and well kept. Perfect amount of space for 65 guests. Our food was brunch style with a huge fruit and croissant sandwiches, which was all delicious. Everyone was talking about how good the food was & how fresh the fruit was!! Our server Rachel was such a doll - she really made every ask we had happen & we're grateful for her!! read more

Durbins - Sandwiches Near Me - Tinley Park, Illinois

Attended a baby shower. Room was beautiful. It was very sunny and they have no blinds so the sun shines in your eyes and you are sweating. When I asked Rachel if there were any blinds to be pulled down for my elderly aunts she was snippy and said no we don't have anything like that, just have to deal with it. When my aunt was told the people that were gluten free could order anything off the menu, Rachel again was again ignorant and snippy stating just the pizza. Asked about the channel on the tv again another snippy remark. I'm not too sure she should be dealing with the public when she does not know how to speak to people with respect and never once cracked a smile. When I asked another worker what her name was he knew who I was taking about because others have said the same. The food was a 2/10. Fruit wasn't all ripe, tuna croissants and sandwiches were basically all bread. Bacon was either burnt or not cooked all the way. Gluten free pizza very doughy, not cooked all the way. I wouldn't waste my money here with the lack of service and food. read more

Durbins - Ignorant bartender - Sandwiches Near Me - Tinley Park, Illinois

First - Dede is an absolute amazing server. Wonderful attitude and personality. She made our night. Really can't say enough good things about her. Second - The rooftop is beautiful with a great atmosphere. Now for the negative. I got the veggie stir fry. So not good. Lacked flavor and the rice (if that's what it was) was thick and sticky. My brother got the Reuben. Meat was dry, hardly any sauerkraut and couldn't really taste the thousand island. My husband got the Italian sausage sandwich. He said his was ok. Again, Dede and rooftop atmosphere was great. They need to work on the food. Next time we're sticking with pizza. read more

I'm a 24 year tinley park resident. Started going to the original Durbin's in Burbank 29 years ago. Always loved the food and service. When they opened in Tinley, Harmony Square, I was all in! Atmosphere was great and food was OK! My wife and son took me out" for a B-Day dinner and drinks. Started out great, good neighbors and fun people at the outdoor 2nd floor bar, until we ordered food. Staff and or the help can't get an order right. Even worse, how they handle a wrong order. Bar tender "played stupid" ! They messed up my son's dinner and didn't seem to care. I had to drag the manager "Alex" over to debate. Nice guy if you are a young bar tender but not so good if you are a paying customer. Alex played a scripted role that was very fake. He did nothing to help the situation. I was looking to sponsor a corporate party but after tonight's experience, I will spend my money elsewhere. Very sad! Was a loyal patron of Durbin's. Was a great name, not sure anymore! read more

DD was amazing!! Love her! The fall drink specials were so good- Harvest Honey Ginger was to die for!

The roof top bar was great for drinks but the food was HORRIBLE. . so dry and tasteless.

The food was good. We had sandwiches and appetizers & drinks. The service was spotty bc they were really crowded. The noise level is very loud. You have to shout to talk to people in your party, when it's busy 6pm on weekend. They need sound baffles to quiet this big room down. Bar is adjacent to dining area. read more

I was in Durbins on Friday night. The guys at the table next to mine got there at 9:00. They were told at 10:30 that their table had been reserved and they had to give it up. After arguing with the manager and security, they left. There is nothing on the their website about reserving tables. I would have stayed and made them call the police. read more

Food and service were excellent Pizzas came to the table pipping hot. Service was excellent. Server always making sure if we needed anything. The bus boys were very tentative about clearing anything not needed read more

I went here with my family for a nice dinner and it was not very good. Our waitress was not very attentive and forgot one of our drinks. Then when I got my meal, the chicken Caesar wrap, it was very dry and not good at all. It had 70% lettuce and 20% tortilla. The fries were also under seasoned and hard. I will not be going back. read more

If I could give zero stars, I would. The manager, servers, and hostess all seem completely unprepared and lacking even the basics of how to do their jobs or run the restaurant. I was really excited about the rooftop and have given this place multiple chances since it opened, hoping they'd finally get things together, but my most recent visit was the last straw. This place could be much busier and genuinely successful, but the staff just aren't capable, and it shows in every part of the experience. I honestly feel bad for the owners, because it's obvious a lot of money went into building this place. We were told by the hostess that the only seating available for two people was at the high-tops along the wall which are right between the front door, the bathrooms, and the kitchen. It felt like sitting in the middle of an airport with people constantly walking or standing over your shoulders. Meanwhile, there were actual tables for two available, but she insisted they only had tables for four. Instead, we were seated in the back of the restaurant near a door that opened every two seconds because it led to the snow globe seating but also to the square with people constantly standing over us. It was ridiculous & this was a table for 2 which they originally claimed the floor didn't have tables for 2 only 4 or more seating. At one point, a server/busser walked in from outside and said, "It's so f***ing busy," right in front of guests. The whole place was a complete mess - just a bunch of clueless staff running around with no direction. Alex the manager, all he had to say after 45 minutes of not even receiving our appetizer said "it's so chaotic because of the event at harmony square". we canceled our order and walked out. Never again. read more

First off the place is beautiful. But service is awful and food is worse. Was there Tuesday. Sat upstairs at the bar and Ordered wonton wrapped shrimp. Came out like warm and shrimp tasted rancid. Two bartenders never came by in 20 minutes. The place was not busy. When I complained it took 15 minutes to get a manager to adjustment and then the bartender slapped it on the bar. Didn't say sorry or apologize or anything. This was my second time here. I would go back for drinks only. Plus this place has some sort of special finance deal with the Village of Tinley. Not a fan read more

Appetizer came out before I received my drink and it was cold. This is my second time there and it is not any better than the first time

we love the new durbins not only for the food and bar but for downtown tinley location. great to have it back downtown.