Garrett was very prompt at coming to measure and talk with us. He had promised the quote on…read moreThursday which was 4 days ago. We have reached out to him with no response. We have decided to go with another company as he is unreliable

I really wanted to like them. He came out to give us a deck estimate and it seemed very promising…read moreafter chatting with him. It's been 3 weeks and after multiple attempts to contact him, we never heard back and never got an estimate. We're very disappointed

We have used Chris and Susan for years. Most recently when the ceiling drywall collapsed in our…read moregarage over our parked car, taking out the power to the garage door. Chris saw the problem was caused by rot beyond the ceiling and into the roof substructure. He talented crew repaired the problem and also repaired a badly stained area of the ceiling in our dining room ceiling. The paint is a perfect match for the rest of our room. We also had an issue with our new refrigerator, which was 1/4 inch taller than our old one - so it wouldn't fit under the existing upper cabinets. Chris was able to shave enough off the cabinet edge so our new refrigerator would slide in perfectly. Chris and Susan help keep our home running smoothly. I highly recommend them.

The storm from the other night ripped a few shingles off my roof. I called Stafford Home…read moreImprovements and within one hour they got back to me and were very professional and courteous. They set me up within 24 hours and repaired my roof today. They cleaned up and kept in contact with me and sent me before and after photos and as well as inspecting my entire roof! For reliable honest work I would 100% recommend them. P.S. Susan is very nice and easy to deal with. You will not be disappointed!

Poor quality work on my patio, they do not color the cement mix prior to pour, They use the…read morecheapest sealer possible in order to save themselves money. Charging excess per square foot prices, more than any competitor. when my sealer failed and it failed greatly within eight months of application, they followed with poor customer service and tried to charge me to fix the problem. No repeat nightmare here going to get it fixed by a new contractor!

Tony Honorio was wonderful to work with. They did both my deck and stamped concrete patio. Tony is…read morehumble and very friendly. He more worried about ensuring the project was done right and to my liking rather than to just get the project done and over. He had his team pay attention to detail as well as he explained the whole process to me and what to expect as the project continued to progress. I am truly happy with the work his company did. I have also referred him to friends and they too are very happy with the work he's done. Highly recommended!

I called Brandon on Wednesday to reinstall a toilet and by Thursday it was in and running…read moreperfectly. He drove all the way from Fredericksburg to Richmond to help me out. Professional, affordable, and very hard working. You can not beat those qualities in a business owner who takes pride in what he does.

We needed an emergency tarping of our roof due to damage from a storm. Brandon's was the only…read morecompany to reply to our calls. Not only that, but he came just a couple hours after the adjuster left. He did a great job removing the tree limb and getting our roof secure. Then he came back in less than two weeks to repair our roof and patch the area with new shingles. One other company that finally returned our call couldn't have done the job for weeks and would have been more expensive. Brandon had let us know that the new shingles wouldn't quite match our old ones, but that seemed to be a supply issue. Not a big deal since it's the back of the house and not easily visible anyway. I was impressed that they came to Richmond all the way from Fredericksburg, and if they were running late due to traffic, Brandon was good to let us know. Brandon and his partner were hard-working, polite, considerate, and willing to work around our schedule. They were reasonably priced and the final cost closely matched their estimate. I would recommend them.

We had our driveway replaced and a new walkway built from our front steps to the street. Ted's team…read morewas professional throughout the entire job. The team leader offered suggestions to improve our original rough plans and we incorporated them with Ted as part of the contract. The finished job looks fantastic. We have posted photos of the work and are spreading positive word of mouth about our experience with Ted Bowling Construction to anyone in need of concrete work.

Mr. Bowling and his crew were very knowledgeable about the work I needed done, he had an…read moreexceptional work crew and all the work was done on time and exceeded my expectations.

Can't remember if I found this "company" on a Google search or via Craigslist. Anyway, emailed…read morethem and I did get a reply and a phone call. We discussed my home needs (install hardwood floors) and set a date and time for Mr. Wilson to come by for estimate. He seemed friendly enough. He said he would call when he was on his way to our home. Husband left work early to be available for the meeting. When we didn't receive a call and the scheduled time had passed, I left a voicemail for Mr. Wilson asking if we were still on schedule. I received a fairly quick call back. Mr. Wilson literally acted like he had no idea who I was and stated that he receives a lot of phone calls. He asked my last name and our address and he still seemed perplexed. He inquired if we were available the following day. Since he had yet to even apologize and I didn't appreciate his lack of organization, I simply told him, nope, thank you, have a good day and ended our call. If he had apologized on the call, asked if he could come by immediately or even called or emailed us back after that call, this might have been a different review. I am still simply amazed that it is nearly impossible to find contractors that can communicate and show up. I seriously need new floors and some bathrooms remodeled in our house.