I'd like to give a review for my counselor , Shawn Kelly . Shawn has always been very involved and…read morethoughtful and so concerned in my recovery . He has always supported me and keeps in touch between my appointments just to make sure I'm ok ! Shawn has definitely gone above and beyond to make clients feel that someone truly cares about their recovery journey and has made my time at Cleanslate individualized and special . Highly recommend Shawn to be your Certified counselor because he gives a quality of care that shows he truly cares for his clients !

Stay away from Danielle Ross "PHD". I literally left her office in tears after one therapy session…read morewhere she filled out my bio and asked 100 extremely personal questions all of which I answered with raw honesty because I desperately wanted and needed the help. This woman proceeds to tell me that we should both take some time to think if we'd be a good match. She said there was a certain kind of aura in the room and she wanted some time. After I just trauma dumped my whole entire life to her given the context of these questions. I googled her later that evening. She spent a year in jail for tax evasion while being a legal representative for children and families going through the legal system. She's a total fraud. Phony. Rude. Unprofessional. Unethical. You can't fake compassion, empathy, or genuine human connection. All of which she severely lack. I have never in all my many years of seeing therapists met one as awful as her. Keep hiding behind those degrees because at the end of the day you and I both know exactly who you really are. You should be ashamed of yourself. Truly.

I had made an appointment on April 22 for appointment in early May they said they would call me the…read moreday before and send me paperwork I got no call or no paperwork I call them the day before and I got there answering machine the day of the appointment I went the office was completely empty nobody there at all I waited for 15 minutes I call there office twice I got no response whatsoever absolutely absurd I looked at their their other reviews they all had very terrible reviews after about 15 minutes of waiting an individual came up the steps as I was leaving it was one of their clients a male about 45 years old I asked if anybody was there he said he had an appointment in about 20 minutes and he was getting there early he advised me not to have too much faith in their abilities he had been coming on and off for the past few years because he lived locally and none of his problems were solved but he advised me at least he has somebody to talk to and he made a joke about patient retention you keep coming back and you never get cured he laughed and went insidethey have no liability they seem to be extremely cruel people they don't concern about your happiness whatsoever read their other reviews

Start to finish. Welcoming , reassuring. Clear…read morecommunication and explanations! Each member of the support staff and the professional personnel are to be commended for the work they do.

I want to start out by saying that I had a problem and I needed a mammogram immediately but when I…read morecalled I was told I needed to leave a message for someone and that she would call me back . She called me back 2 Days Later yes 2 Days Later and told me she could not schedule me a diagnostic mammogram without me having a previous mammogram. The previous mammogram was out of state and it would take 3 weeks to get but they DID have the paperwork/REPORT. They needed the scan. I tried to get the previous scan quicker but I couldn't. I call back and left a message for this woman telling her I was in terrible pain and that I tried to get the previous scan quicker but it would still take 3 weeks . This is the Clincher I never got a call back. So I called a different place told them I haven't had a scan in 8 years and I got in. I gave this place a one because it took two days to get back to me originally and then I never got a second call back. I thought when you had an emergency they would get you in quicker not a chance no one cares I mean they don't care