I live at the Washington promenade, and our complex manager Charles goes above and beyond to make…read moreour lives easier here. When it comes to our packages he does a job of separating our packages and a very very convenient to pick up! Thank you Charles!! Richard S.

Our experience with Washington Promenade in Dumont was extremely disappointing. From the very first…read moreday, we had to deal with unbearable, deafening noise from an air conditioning unit located in the living room, noise that does not meet NJ standards for permissible noise levels. Because of the location and intensity of the noise, basic daily life in the apartment was nearly impossible. We couldn't have a normal conversation, work from home, relax, or watch TV without discomfort. We had to wear noise cancelling headphones throughout the day and turn the TV to the extremely high volume just to hear -- and even then, when the air conditioner was on, and the TV was literally screaming in the room, we barely heard. It was unpleasant, unsustainable, and simply not livable . We suffered from migraines and spent most of our time trying to be out of the apartment. Despite repeated complaints, multiple service tickets, the maintenance team offered no serious or professional solution. Their attitude was dismissive -- "It is what it is." Even after escalation to management, no real effort was made to address the problem or help us find a workable solution. When our children returned from college, the situation became truly unbearable, and we had no choice but to leave early with significant and excessive financial costs, not to mention logistical hassle that fell on us. Basically, management sidestepped the issue, stubbornly holding us responsible for ending our contract by leaving early while taking no meaningful or professional action to resolve a clear and ongoing problem, likely because doing so would involve costs. It's easy to be nice and super polite when everything's fine. But real responsibility and real accountability are shown in how you respond when things go wrong , especially in a building where people trust you with their home and well-being. We strongly advise anyone considering this building to look elsewhere.

PROS: This complex is very nice when it comes to the quality of the building. The landlord is very…read morenice and they take care of you well by replacing any appliance that breaks down overtime. They also replace the carpets and wallpaper every time a new renter comes in CONS: The parking lot is located in the back while the entrance is in the front which isn't convenient. There also located on a busy street which isn't good overall: nice apartment complex overall. A bit pricey but quality matches it. They also have tons of parking, but the lot is located opposite side of the building from the doors

I've rented at Avalon communities for over 7 years, and unfortunately, Avalon Teaneck has been the…read moreworst experience by far. If I could rate them 0 stars, I would. Cleanliness: Both times I changed units, the apartments were handed over in unacceptable condition. They weren't cleaned before move-in, and it took multiple complaints before anything was addressed. Maintenance: Constant issues with broken items both in the garage and in-unit, and rarely did things get properly fixed. Management & Communication: The leasing and management teams were consistently misaligned, providing me with misinformation they refused to acknowledge. Even now, Avalon won't give me a clear explanation around an "accelerated rent" situation that I've been left to deal with. Accountability: The manager, Jamal, has been unwilling to own up to the fact that his team (Niko and Patti) shared incorrect information with me. Instead of resolution, I've been met with avoidance. I have been trying to sort this out for over a month. For years I spoke highly of Avalon and recommended them to friends and co workers. After this experience, I can't in good conscience do that anymore. It's disappointing to see a company I once trusted fall so short in integrity, accountability, and customer care. Shame on Avalon Teaneck for treating long-standing residents this way. Do not rent here.

Last year my friend moved from a one-bedroom apartment in New Jersey, where she had lived for six…read moreyears, to a two-bedroom apartment in our Avalon Teaneck building ten minutes away. The Avalon building only offered leases with durations of 1-2 years, and she signed up for a two-year lease expecting to be able to renew the lease in two years. Only after moving in, she learned from other tenants, some of whom were only given a maximum lease of 2 years, that upon renewal Avalon raises the rent for existing tenants by 25% to 30% even while empty apartments are being offered to new tenants at lower rates. Avalon also tells residents that they can "negotiate" the new terms, but then drag their feet and stonewall them, giving residents false hope and forcing them into a situation in which their lease expires and they have not yet made alternative arrangements to move out. To make things worse, Avalon further increases the racket by charging rent from residents who do find a new place but move out before the end of their lease, resulting in tenants having to pay double rent. On the flip side, when residents ask to stay another month or two on a month-to-month basis to finalize their move away, Avalon charges practically double the rent. Due to this racket, many residents have moved out after only one or two years, others moved within the building to a different apartment because new leases are cheaper than renewals, others were forced to downgrade to smaller apartments while incurring moving costs and experiencing many of the hassles of a move, and some opted to suffer the increases and remain in place despite the outrageous hikes only to avoid having to move again so soon after settling in. To add insult to injury, apartments that were vacated by abused tenants are often put back on the market by Avalon at rates that are significantly lower than the hiked rates Avalon demanded from the captive tenants as a condition for renewing their lease. The buildings and amenities are attractive but what Avalon is doing amounts to fraudulent inducement. Avalon is engaging in racket through the use of a bait-and-switch scheme to make unsuspecting apartment seekers become captive and to shortly thereafter hit them with outrageous rent increases. Avalon knows that tenants are very reluctant to have to undergo the torturous lengthy and expensive moving ordeal so soon after moving to their Avalon apartment, and the company is using this reluctance to engage in predatory practices against their residents. From conversations with residents, I noticed a common thread - every resident stated that had they been aware of this predatory racket in advance they would have never moved to the Avalon in the first place. Tenants that I spoke to moved to the building with the intention of residing in their apartment for many years and they were never warned that rents would be increased by 25%-30% when their lease would need to be renewed in 18-24 months. This means that, as my friend did, they researched a number of properties and areas, made arrangements to change their accounts and find substitute services in the area, including schooling for children, and went through the considerably disruptive hassle of packing, moving, and unpacking, a process costly in terms of time and money. If you were to subpoena the contact information of Avalon's current residents and the hundreds of thousands of former residents, you would find that most are or were victimized by Avalon's predatory

I have been working with Karla Cino for 15 years and she is an excellent realtor! I work with most…read moreof the top realtors and Karla is one of the best you will be able to find. Karla surrounds herself and her clients with the professionals you need to work as a team to assure a successful transaction that closes on time and leaves everyone happy!

Karla Cino is one of the industries best realtors in NJ and NY. Her line of communication for the…read morestart of the deal to the final close is top notch. One of my favorite qualities of Karla is her ability to deal with the senior population. Nothing is worse than trying to move a senior resident and Karla makes the process very convenient and accomadating for everyone involved. If you have any questions for Karla, she always has advice about buying a home and when she doesn't have that answer, she has the right connections that will. Her networking skills are amazing and is a true example at why she is as great as she is.

Just moved in! Could not be happier with quality of construction and how quiet it is. Train passes…read moreby couple times a day but only last max 1min.

Train is insanely loud and runs all night(which the landlord didn't disclose) Landlord not…read morerespectful of keeping things quiet (does.most of the building maintenance during the time tenants are home which leads to a lot if noise in your apartment) Does not notify tenants of construction in the building (Really loud renovation going on upstairs and was awoken by the noise at 8am on a Saturday) Repeatedly complained about the dishwasher not functioning properly and keep being told it is just the soap (which is not true at all) The apartments arw decent but the lack of communication and willingness to take into concern tenants is troubling

I haven't moved in yet but very excited! Lisa and Dan have been great and are very accommodating!…read moreThank you! The grounds are beautiful and really can't wait to move in this upcoming month! Thank you again Lisa and Dan. Also Jeff was very accommodating when I needed assistance with the garage rental!

I have plenty of pros and cons about living in Brookchester. I've lived here for 16 years. The most…read moreannoying problem I have is the banging heating pipes every Winter/Spring. They can fix the problem but they won't. It's the weekend and I was promised on Friday that they'd turn off the boiler for some peace, but they didn't. I can't sleep. The pipes are right beneath me. I know the buildings are old, but this is intolerable. Do better, Brookchester. We pay a lot of money for rent.

Every year they rush over to take our AC's out. We are freezing, we have spent days without heat…read more They still haven't come. I had to reach out for help. We put in a service request not done on time.still waiting!!! Not respectable.

After four years of windows, plumbing, original floors from the 70 I moved out. When I moved in I…read morecouldn't stay because the previous tenants hadn't left in time for the apartment to be cleaned properly and floors to be resurfaced and sealed. So I had to find somewhere else to stay for a few nights. They never replanned the floors, just slapped a new clear over top, right over bobby-pins, screws, bugs... They take a $750 dollar non refundable apartment refurbishing fee in the beginning. When we left they charged us $350 because they claimed we had "damaged the the fridge and the oven" I left them exactly as I had recover them when I moved in, a little dirty. Keep in mind the appliances are from the 90's and we're extremely used when I came in. Also because the " floors were scratched.. the scratches we underneath the clear sealing they had put over the never properly resurfaced floors, the toilet from the apartment above leaked and my ceiling had to be cut open 3 times. Don't move in here, if you do, take detailed videos of everything before and after you leave...