They have great rooms and suites as well as lovely staff. Stayed here a while ago, can't say how…read moregood it is recently

The staff have been working hard during the holidays and it's understandable that they have limited…read morestaff with no house keeping during the holidays days but the next full day house keeping came at 740 pm and the front desk is saying that is normal depending on how much staff shows up with house keeping only coming every two days during stays. We have stayed in Hampton Inns all over the country with while my wife worked for 10 years and this housekeeping time was new to us. This location has great staff that are helpful eager to please but the place is a little run down for a Hampton Inn. Here is an example the gym door is propped open due to there is no door handle and has been this way for the last 4 days. The hallway from the pool to the restroom was full of water as was the elevator last night after we had returned from dinner. Think they are doing the best they can with what they have been given. Just not the normal high standard of a Hilton property we have experienced in the past

We enjoyed our two-night stay here. Nothing to complain about! The room was a nice size and…read moreincluded a fridge and microwave. They provided a pack n play crib for our baby. There was a sink in the bathroom and another one right outside the door, which was handy. Staff were friendly and came right away to fix our clogged toilet. : / Good-sized lounge downstairs to relax in as well. But no free breakfast. :( I recommend going to the West Hylebos Wetlands Park and the Pacific Bonsai Museum, both very local.

We had a wonderful stay here. The hotel is clean, the staff is friendly. It's located in an area…read morewith many food options and a market within walking distance. The room was comfortable and had a microwave and refrigerator which we were happy to find. The bath was huge with jets. A very comfortable bed and thick walls. We didn't hear our neighbors at all. Highly recommend! We will stay here again if in the area!

I had a really good stay. My room was super clean who's usually located capable right off two Main…read morestreets in the city the staff was above and beyond excellent customer service. The pool was clean in the hot tub was clean. My room was cleaning. The view was good lots of parking. The breakfast was good. I would definitely suggest to stay here.

Just recently released from a care facility after being hospitalized. Stayed several weeks while my…read moreown home was being prepared for my return. My disability room was very clean and spacious and everyone there went out of their way to make my stay comfortable. I would recommend the LaQuinta to any senior lady that needs accommodations while visiting in the Federal Way area

Back in July, I stayed here for a quick in and out of the Seattle area. I just wanted a place to…read morelay my head and shower. Jumped at booking a room when I saw they had availability was in close proximity to a few venues I had to be at. Also because of their rates. Arrived for a late check-in. No problems. No problems with parking either. Didn't care for the fact that the dumpster area was overflowing with trash. And walking up the stairs to my room, there were a few younger adult males smoking weed. Room was clean and pretty spacious. One king sized bed - enough room to put a second. Typical budget hotel with vanity sink area and a separate shower/toilet space. Water pressure wasn't to my preference but the temperature was nice and hot which made up for it. Standard hotel quality towels and toilet paper. Bring your own soap and shampoo unless you don't mind using the mini soap bars that are probably best just used to wash your hands. TV didn't work the first night but if you know me, you don't know I don't really watch TV. But I wanted some background like white noise to help me fall asleep. Brought this to the attention of one of the housekeepers the next morning - when I got back from Day 1 activities, it was working. During my stay, the room was not tended to. Not that I really needed it as I was only there for two nights however, I got sick and had filled up the room's trash can with tissues and other things and that would have been nice to have been cleared. But nothing a foot smash didn't solve. Rooms aren't soundproof. Not that I'm expecting total silence, but you can hear people walking to and from the adjacent rooms. I could hear people talking and their TVs in the next room, albeit muffled though. I don't remember hearing much traffic but certain sounds I do tend to ignore without even trying. Check-out was smooth and simple. Walked in and handed my key cards in and walked out. I had gotten my copy of the printed receipt when I checked in. Would I stay here again? Probably not. For the negative reasons I mentioned and because it's located in an area that I wouldn't have found myself in without a reason.

Completely run down needs to be demolished and rebuilt the…read moreroom was filthy stained bedding broken furniture and bedside lamps, flooring was lifting being held together with Duck tape. I should have know by the sketchy people hanging in the parking lot! not safe! Manager refused to refund that 1st night even though we did not even stay!

Overall, the hotel needs a remodel/upgrade. Our room smelled stale and like pee. The bathtub was…read morestained dirty. The pool water looked dirty and has so much chlorine it burned the eyes with just one splash. The TVs were cable only, not smart TVs so no connection to the internet to stream other platforms like Netflix nor connect a game system like Xbox to. We had to use our hotspots. Lastly, the walls are thin and the appliances in the room randomly make noice.

The whole place was very sloppily renovated. People were mocking the "landlord paint job"--a slang…read moreterm when referring to an establishment that looks nice at a glance, but when yoi actually look at it, things have been painted over that shouldn't have been, drips of paint on the walls, etc. It looks messy and makes the establishment seem dirty. Also, we only got the Comfort Inn for your hottub. I called to make sure it would be operational for our visit a FEW times before the day we came and was constantly assured it would be. It wasn't. Also, breakfast wasn't kept up with. We sat in the dinning room for almost an hour as we were told repeatedly that eggs and sausage would be refilled as many others complained.l among themselves. Then two large containers of milk also ran out before we finally got yogurt, which I was told had been out quite some time. Still no sausage. I asked the front desk twice over the hour+ when we could expect more milk/eggs/sausage (the majority of breakfast short of the waffles). There was no rail for the curtains? They were ethically fake and had to stay open 24/7 with another behind them that didnt fully close. Bright light right in the fave just so long after dawn. Creeper guy wandering the parking lot, coming just short of asking my bff and I for elicit favors right in the front of the hotel. We didn't know him in any way. I feel cheated of my staycation. There are nicer hotels within walking distance for around the same price. The only real saving grace was the two front end hosts that were there. Cool people, good personalities, doing their best, and just repeating what they've been told by corporate to say. You could tell pretty easily. I will not be returning to the Comfort Inns, and I will be leaving scathing reviews on every site I can of my experience. Thank you for ruining my special event.

Hope your stay is better than mine. I stayed 3 weeks. I felt like I was on pins and needles…read morealmost every time I walked in front of the reception desk. The young people don't know how to meet and greet. When I I asked a question it was always answered with NO. Never, let me see what I can do. The young people seemed to dislike seniors. They could not smile as if they are practicing the no facial expressions Kardashian way. The MANAGER has the same style. She never said Hi the whole time I was there. I wondered if the young people were her kids. I would NEVER recommend this Holiday Inn. I is no vacation. No simple human interaction. In fact, one evening the POLICE were there. I believe the receptionist pot stirred an unnecessary conclusion and made someone very mad. The more mature men were sooo nice. House keeping staff was sooo nice and did good work. Again, Manager and *her kids are unbelievably cold shoulder.

If you're looking for a clean hotel, Staybridge Suites in Federal Way will meet your expectations…read more Their housekeeping staff was always busy. The breakfast was nice. Maintenance and ground crew were friendly. I will not go beyond that. I made the trip to WA to help my daughter who was going through cancer treatments. I chose Staybridge because it was close to the necessary transfers I had to complete during my stay. I was very specific about the room when I made the reservation and was told my requirements COULD BE MET (simple request - ADA COMPLIANT room that could accommodate 3 people. They had a room with a king bed and I very specifically asked if there was also a sofa bed - told yes. NOT TRUE!). I was moved to another "ADA compliant" room that did have a sofa bed - only thing was the room was NOT ADA compliant. It was then suggested that we move back to the original room and that my daughter, her boyfriend, and I could share a bed. Um...no. 8-day stay in a supposed ADA compliant room, $2,003. Never again.

Clean Newly remodeled…read more New double sink, faucet, shower - powerful. BUT, negative for lack for handrail. View of Mt. Rainier bonus! Restroom quiet (no noisy ceiling fan). Ice cream by the office for purchase. Thick waffle. Hot breakfast. Fruits. No yellow mustard for sausages!

This is a beautiful, first class hotel! Everything is perfect from carpets, lamps, bed, furniture,…read morebathroom. I can not say enough. Also has a snack room for purchase of micro wave food & snacks. Also a pool! No hands down stay here! A little pricey but it is worth staying in a clean, safe place

The manager has fixed the motel up a lot. He put in a retaining wall, firepit area and painted the…read moremotel nice woodsy colors. The weekly rates are the lowest in Federal way. All the tenants are friendly and it's quite every night. I would stay there anytime.

The great management team and clean rooms made the stay a dream come true. Don't let the looks fool…read moreyou, this place is a pleasant surprise.

do not go here, they have bed bugs that caused me to throw away all my clothes . i would not…read morerecommend to anyone! Needs to be reported and shut down immediately

I'm grateful for this place. They've really cleaned it up. More improvements are being done.read more