Most trusted mechanic in the Bay Coty area for me. The owner is always straight forward and…read moreexplains costs and reasons for higher grade parts. always appreciate their helpful advice and excellent service.

Had a couple brakes lines that blew. They needed to be replaced they spliced the one line and…read moredidn't bleed the system. Just bench bleed them .and had a low peddle. He didn't know why.for 500.00 not happy won't go back

Great customer service for me. Cable I received wasn't plugging into my harness. The rep looked up…read moredetails on the cable, and explained there was a slide on connector that just needed to be removed--all is well!

Fixed my wiper system when others couldn't. Will be taking it there for any other electrical…read moreproblems. Kept me updated on the work progress and was reasonably priced.

These guys rock. Bought a used Tahoe but didn't research it well enough. What the dealership…read moreclaimed was 'aftermarket exhaust' was actually just exhaust that was loud because it was so rusted. It literally fell off 15 miles from the dealership . The mechanics pointed out that the brakes were also on the brink of failure. They did a top notch job (with beautiful welds!) on the exhaust and brakes all around in what has to be record time...and we were a walk-in! We were 3 hrs from home in an unfamiliar area with a broken down vehicle and Muffler Man saved our butts! Definitely would recommend to a friend! Thanks guys!

Called yesterday about getting a fuel filter replaced. They said they don't make appointments -…read morefirst come, first served. I arrived there just as they opened - 8:03 am. I told the guy I had called and what I needed. His response was rude and told me I needed to drop off my vehicle the night before if I wanted it fixed today. Well, that may have been fine, had he told me that YESTERDAY when I called. There are far too many other mechanics in the area for these people to be so rude. Guess I'll find someone else. Thing is, had they done a good job, I have another vehicle that needs extensive work done, and I'd have gladly brought both vehicles to them. Won't now. As a female, auto shops are a scary place where we tend to be taken advantage of. I will shop around and find a place with much better customer service - where they, at least, lie to me respectfully. I give them one star because they were open on time.

Installed my auto remote starter. Never fails during the cold weather. This is my 3 rd one . Always…read morereliable.

What a great repair shop. I took my car there after it got rear ended. They worked with my…read moreinsurance company and the insurance company of the idiot who hit me. His insurance paid for everything. They gave me a free loaner car while mine was in the shop. Everyone I dealt with was helpful and friendly. They did a great repair job! I'm very happy with their work and would recommend them to all.

I am a car guy and drive past here every day. I always look at what they're working on. When I…read moreneeded a body shop, I chose this one mainly for convenience and never seeing anything that led me to believe they would do me wrong. It happened to be harvest time when everyone else was hitting deer so I get it. They were swamped and since I'm not a Karen, I had patience for an extra week I wasn't expecting. The workmanship was flawless. Beautiful job on my truck. Guys are experienced and overall, my business with them was 5 stars. And! If you have to pay out of pocket, might want to check out their rates vs dealer.

Auto repaired with excellence! No issues with the repair. Matt was excellent to work with. Great…read morecommunication. Would absolutely take my vehicle there again if a deer decides to run into me!

This happened to me today and it's only the 3rd review I've ever done on a business - the first 2…read morewere positive... unlike this one. I made an appointment 7 days prior for a tire changeover from winter to summer tires (I wish I could've done it sooner). A couple of days before my appointment, I called and asked if they could add-on an electrical problem with a headlight and change the headlight and they said yes. I brought my car in a 1/2 hour early. They kept it for over 6 hours before Dennis telephoned me to say they didn't get to work on it because of working on cars from yesterday... really? He apologized and said they could start on it first thing Monday morning. I picked up my car and tires and told Dennis I was very disappointed in being treated this way and I asked if all their customers were treated this way - especially since I made the appointment 7 days prior. Dennis said well, they did have "other" cars to work on... how smug of him. Were the "other" cars on the schedule prior to mine... how ridiculous. This was so disrespectful to me that now, I will not disrespect myself by returning to Hampton Auto Repair to give them my business. It was just a few months ago that I spent over $1,000 there and was a regular customer, but no more. By the way, if I performed My job in this manner there would be consequences. Lacking in customer service. I do not blame the mechanics. By Kathryn Cristoforo, Bay City, MI

Once again they were Awesome ! They even needed a part for my car right before closing after test…read moredriving it. Called a parts place and installed it . Car ran like a champ ! Best repair shop by far !

I have been taking my vehicles to Conkle's auto service since moving back to Bay City six years…read moreago, I trust them 100% with their diagnosis and with the work that they have performed, it is a nice feeling to know that you are not going to be ripped off I have nothing but high regards for this place of business and will continue to take my vehicles there and I highly recommend them Stan I

I called to see if they could fit me in to replace my blinkers and a brake light and they were…read moreextremely short-tempered and rude on the phone. They said they guess they might be able to look at it and criticized me for bringing it all the way to Bay City for only blinker and brake lights because I live in Tuscola County, even though I stated that I needed to come into Bay City for an appointment and my son's class this evening. Geez I'm sorry I didn't realize you cared where you got your business from. I wouldn't recommend them at all. They might be allegedly good with cars but if I can't call or speak to them without getting talked down to like I'm a child I'll take my business elsewhere. Thanks but no thanks.

I was visiting my boyfriends family with him last weekend and had had quite the ordeal with my…read moredealership already the previous week and had had new tires put on the Friday before heading to Saginaw. When I went to leave on Sunday, my brand new tire was completely flat resulting in me needing to stay an extra night. My boyfriends Dad is a long time customer and Dallas was his first call to have my car looked at. The true issue my dealership had missed was quickly found and remedied by Dallas along with him correcting the things my dealership neglected to do such as balancing my brand new tires.... If it wasn't ridiculous to drive 4 hours from my home to Totten Tire for car maintenance, I would do it! Great prices, experience, and true car experts!

Great service! Affordable pricing, not trying to trick you into things you don't need. Speedy…read moreservice. Definitely recommend!