He lied, made excuses, did poor work, was always hours late, and sometimes acted aggressively. I don't understand how he stays in business here, especially since other reviews mention he's been taken to court several times. Bill Dudley gave us an estimate for installing FRP Board in our basement. He measured the space and said it would take two days. He agreed to our deadline and offered a $300 discount if we paid upfront for materials and labor. Since he had done a few small jobs for us before, we agreed.
We paid Dudley $3,200 by check, and it cleared the next day. A week later, he still hadn't started the work, saying he was waiting for the check to clear.
Sixteen days later, Dudley was finally supposed to start. He showed up late because of another job, and only worked for two hours.
Three days went by. He texted to say he had an emergency job and couldn't work on our project that day, even though he had agreed to come.
He didn't show up for the next five days and kept giving us different lies and excuses.
He finally showed up five days later and worked for two hours. He said he knew how to do this work, but he didn't buy the right glue. He blamed us for asking for a low-odor adhesive. I quickly found the correct low-odor FRP glue online at Home Depot. We told him there couldn't be any more delays and that we would buy the right glue ourselves. Dudley left for lunch while we got the adhesive, but he never came back. He texted that he wouldn't return that day and would finish the project the next day.
For the next seven days, he didn't show up again. He either didn't respond or gave more excuses.
We told him he needed to finish the job or we would take him to Small Claims Court. Or he could return our $3,200 plus $282.12 for the extra materials we had to buy.
Dudley agreed to finish the project on a set date. He worked for 4 hours and 40 minutes, but acted aggressively and disturbingly. Before leaving, he made up a story that our dog bit him. His dark behavior and lying were very concerning. So much so that we told him not to come back or enter our property ever again, or we would call the police.
His work was so shoddy that we had to hire another contractor to redo many areas and complete the project. We took Dudley to Small Claims Court, and the Court ruled in our favor. read more