We loved our stay at hotel de gruyères! Phenomenal location, comfortable and cozy rooms, very…read morefriendly staff, and great restaurant! Not only was our room cozy, but the view was incredible! Looking out to rolling hills, cows, deer, biplanes, and the storybook-like views you can only find in Switzerland is incredible. And the bed was comfortable. You cannot beat the location. Nestled at the entrance to the medieval city, staying here allows you to both easily walk anywhere in the city and park your car in their lot right by your rooms. No lugging your briefcase over cobblestones to get to your hotel in the medieval city, and no driving to get to the medieval city. And you aren't sacrificing any beautiful architecture staying here - it's a great building. The restaurant is so good! We had a lot of fun with the raclette, and the ice cream and meringue dessert was huge but super fun. If I ever came back to Gruyeres, I would definitely stay here again. We had a great time!

We had three lovely experiences at this restaurant during our four night stay in Gruyeres. We left…read moreevery meal noting the great customer service and how lovely the atmosphere was. Note that all menus in Gruyeres are extremely identical so good customer service is a great way to set them apart. During our three visits we tried a variety of wines, Cafe Vienna, the beef broth soup, fondue, raclette, meringue and double cream, liqueur soaked cherries with ice cream and double cream and the salad. One dish that set this eatery apart was their version of the Brazilian pan de queso with gruyere stuffed in the center (perfection!). You'll notice that this restaurant takes over two buildings across the street from one another with patio seating as well as indoor (two levels). We really appreciated that they allowed us to share the one serving size of both the fondue and raclette (ordering two portions is not only too much food but pricey as well).

Thomas at the front desk was very friendly, polite, and helpful. He also speaks pretty good…read moreEnglish! His colleague, Léa, who is new today, was able to recommend a restaurant that serves escargot. Alas, it is not in Arbois. Subsequent visits to the front desk were always very pleasant and informative, responsive to requests for recommendations. Our room was over a street other than the one of the front entrance, overlooking the Promenade des Tiercelines - if that means something I'm unable to figure it out. There is a nice view of The Collegiate of Notre-Dame. It was a bit noisy when we were getting ready to retire, about 11:30 (23:30 for Europeans) but closing the window really kept the noise level down well. I would say that a couple more electrical outlets wouldn't hurt a bit, but my expectations there seem like they might be a tad unrealistic. On the other hand, maybe the hotel industry just needs a wake-up call and to provide more access to travelers. There are two of us, and if we wanted to plug in all of our electrical items at the same time, we'd be short two outlets. This IS a room for two people, after all. Soon enough, we'll be having the breakfast, so there will be more to comment on.

The perfect place to stay in the perfect French village. Hosts Thomas and Emmanuelle work hard and…read morefast to make every guest comfortable. They took the time to point us to the best sights and shops and restaurants, and helped us arrange all. I've been to 35 countries and seven continents, and not enjoyed a better stay anywhere. We sincerely hope to return.

Very nice hotel: completely renovated, lots of wood, cosy furniture, good atmosphere…read more Food in the restauarant is also very good and the village is very quiet and relaxing.

This is a lovely hotel. Very pleasant, newly renovated 16th century hotel that has been a hotel all…read morethat time. Fabulous dining room (used only for breakfast now). Parking in the courtyard, plenty of restaurants within 10 minutes walk. Definite recommendation. The owner told us the hotel is mainly visited by business people during the week and my cyclists and motorcycle tourists on the weekends. Insider tip: from end of November until Christmas (check exactly dates on internet) there is the third-largest Christmas market here in Montbéliard. A great reason to stop off here!