We recently enjoyed working with Star Pool Cleaner, and I can't praise them enough for their…read moreexceptional service. From prompt responses to stellar customer service, they truly stand out. They were the first ones to respond to my Yelp request and within minutes, Martins was already at the property to conduct a free quote on the service we needed. He gave us a pretty reasonable offer. More importantly, they had same-day service which was amazing since we needed the pool cleaned ASAP.

I don't recommend this cleaner. I asked for an estimate and gave them the address. That was all I…read moredid, until two months later they called demanding payments. What happened was a complete confusion, since I had already asked another service to do the work. This Start Pool Cleaner showed up when I was not present, let himself in through the side gate, without any prior announcement, and proceeded to do the cleaning without ever being asked to do so. I found out two months later that I owed them for cleanings that were never agreed to, and the owner came and changed my filter without my presence, which might have been better had he made it known in advance the actual day and time so that I could be there to pay attention to it. I paid another pool service the same two months, so I was double charged by Star even though I did not sign any contracts, or even meet them in person.

I had an excellent experience with General Pool and Spa. Their team is extremely professional,…read morereliable, and knowledgeable. They take great care of the pool and always make sure everything is clean, balanced, and running perfectly. What really stands out is their attention to detail and the quality of their service. The technicians are always respectful, punctual, and clearly experienced in what they do. It's great to work with a company that truly takes pride in maintaining your pool. If you are looking for a trustworthy pool service company that delivers consistent results, I highly recommend General Pool and Spa. Their team does an outstanding job every time.

The service is great esp when you need their help for something they make things easy for you.read more

You can count on Dan to take the time to care for your pool. Dan does not just throw chemicals in…read moreand leaves he will take the proper time with your pool ! Highly recommended.

Although that I have been receiving services for only a few weeks, I am very highly recommending…read moreDan & Blue Chip. He's completely professional, reliable, courteous and the office manager Chelsea has been equally outstanding as well . My family and I are very grateful and could not be happier so far although & again it's only been a few weeks. The quality of the services thus far on a scale from 1-10 is an 11. Thank you Dan, Chelsea & Blue Chip Pools.

Extremely great service! Gabriel has now been taking care of our pool for two weeks with Julio's…read moreoverseeing of the entire process and we couldn't be happier. They are responsible, responsive and communicative. There were some issues with the actual filtering system we have in our home and since the moment Gabriel first came to visit he made sure to equip me with the right staff to come check the system and an electrician to double check that it wasn't anything related to the wiring that was affecting the pump. Needless to say they resolved the issue in less than a week and have been extremely attentive. I'm so happy I was able to hire them for this service and would highly recommend doing business with them eyes closed. Thank you Julio and Gabriel for your services, I look forward to our continued business relationship.

We reached out Coolnesssa and were immediately called back. Julio was very informative on the phone…read moreand worked within our parameters. The price was very reasonable for the requested service. The tech, Gabriel was very professional and arrived within the time frame set by Julio. Not only did he clear our pool, but was very knowledgeable with the task at hand. He arrived the next day, as promised and proceed the same great service.

Premium Pools did a sub par pool renovation at my home. The owner uses very devious business…read moretactics and bills for work not completed. Do not be fooled by Felipe's soft spoken easy going manner. He is ruthless. In my opinion he is not qualified in pool restoration and uses fly by night sub contractors. I gave him a credit card authorization for a one time small down payment only because he was having trouble depositing checks with his bank. Felipe charged me a 7% credit card fee which he promised to return but never did. He made two other charges using the card without my authorization and I didn't find out until it was too late. I had to report the card as lost. The worst part of the project is that Felipe of Premium Pools charged my account and walked away with the sloppy tile work that was never fixed, the fire-up which was never completed and a burned out pool motor which his subcontractors caused and never disclosed. If you hire this company to do your pool restoration and wind up with money and quality work issues, I told you so. Beware.

From the owner: Premium Pools specializes in pool cleaning, maintenance, and repairs for high-end homes across…read moreSouth Florida. Founded by Felipe, the company focuses on delivering transparent, high-quality service that ensures your pool stays clean, safe, and fully functional year-round. Whether it's routine cleaning, leak detection, or equipment repairs, Premium Pools brings professional care and peace of mind to every backyard. Serving Palm Beach, Broward, and Miami-Dade counties, they help homeowners and property managers protect their investment with reliable service and crystal-clear results. Your pool, always pristine—because you deserve nothing less.

in the last 3 months my charges just for chemicals went from $80 a month to $120. They quoted me…read more30 days ago for cleaning for $120 to $179 and if i want to change back to chemicals only they would cancel my set after 10 years

I have had Pool Troopers maintaining my pool and large fountain for the last 1.5 years. They have…read morebeen terrific until this last 2 months. Two months ago, they have become horrific!! I have called headquarters twice now reporting the lack of service. They have assured me that the local service supervisor would get back to me. Initially he did. I told him that the fountain has been green for 2 months. No one is adding chemicals. I told him that the person maintaining the pool is adding chlorine. I have a salt water system and salt should be added, never chlorine. I even reported that I told the service person 3 times of this problem, but his English is not good and only responded by saying I only add chemicals. Gates have been left open. Pool equipment has been damaged. I contacted HQ again about this situation and I was told that the local people would get back to me. That was last week and I am still waiting. The fountain is still green. No chemicals have been added. They are still charging me for service and I am receiving their standard email stating that the pool and fountain have been serviced and there were no issues. Although the pool is crystal, the last time they put salt in the pool, they did not care how thy did it. Salt was poured all over one of the children's float in the pool. Simply sloppy ad very unprofessional. I am still waiting for a phone call, an email or text from them to understand why I can no longer receive acceptable service!!!

Even though I had been paying on time for service, they let my pool become green three times. The…read morefirst time he said he was away, and someone was supposed to be covering for him. The second time he blamed it on rain. The third time,he said, he'd been in an accident but never responded to texts after that even after saying he would come to take care of the pool. It cost me $300 to have another company clean up the mess

Quick and responsive, good follow up with pictures before and after. Timely billing. Would…read morerecommend.

Our pool maintainer suddenly moved out of state, which was devastating because he was reliable,…read moreconsistently provided us with great service, communicated service updates (with pictures) after every visit, and monitored, serviced and replaced support equipment, as required....basically a one-stop -shop.....PLUS he was a SUPER nice guy!! I was not looking forward to trying out "new guys". In my experience, there's a lot of "popular" trade service providers who will talk a great game but after you sign up, certain services cost extra $$ on top of regular fee, the quality of service is inconsistent and communication with "decision makers" is awful. Yelp is my go-to to find great restaurants and service providers. 360 Pools sparked my interest because even though there were only 2 reviews, both were 5 stars and the customer commentary reflected the sentiments I was looking for in a provider. When I called 360 Pools, Vincent answered right away. He was polite, courteous and professional. He understood the situation (2 weeks no pool cleaning) and told me he would call Daniel (his partner) to see if someone could come that same day. Daniel came to our house that same day, after his work day had ended. He spoke with me and my husband, evaluated pool and equipment, then gave us a very affordable quote (on par with my previous maintainer). Daniel, then offered to clean pool immediately! My husband told him he didn't have to because it was getting late, in case he had a family to get home to. Daniel insisted on staying, cleaning up all the debris, checking chemical/salt levels, cleaning, basket, filters, and troubleshooting creepy crawler. He left us with a perfectly pristine pool! As prior military we have very high expectations of work standards. In our minds, it is a waste of money to pay for subpar service because you end up picking up the slack, left by the "provider". So, when someone comes along and EXCEEDS our expectations and standards, we are loyal fans! The one caveat I have, which may not bother some people, is their invoicing process. Customers will receive their monthly invoice PRIOR to services being rendered. I understand a "deposit" or a percentage of the total sum is sometimes required for large construction or landscaping jobs but to ask me to pay the whole bill before any work is done is a completely foreign concept to me and I am not a fan. I firmly believe that no matter the size or type of company, recurring services should only be invoiced after the completion of task or service, allowing the consumer to provide positive feedback or to communicate to the business that expectations have not been met. Payments being remitted after work has been completed encourages businesses to consistently maintain customer service expectations. I voiced my opinion to Vincent and he took it under advisement, so perhaps this process might change. All that being said, we are very happy so far! We can now sit back and enjoy our pool because the people taking care of our property are doing it BETTER than we would.

Vicente and Dan are really great. Professional, on time, reasonable priced. Helped re plumb , and…read morefix two major leaks.