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DSPOOLS

5.0 (1 review)
Closed • 7:00 am - 5:30 pm

Services - DSPOOLS

Pool maintenance

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6 years ago

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Premium Pools

Premium Pools

(1 review)

Premium Pools did a sub par pool renovation at my home. The owner uses very devious business…read moretactics and bills for work not completed. Do not be fooled by Felipe's soft spoken easy going manner. He is ruthless. In my opinion he is not qualified in pool restoration and uses fly by night sub contractors. I gave him a credit card authorization for a one time small down payment only because he was having trouble depositing checks with his bank. Felipe charged me a 7% credit card fee which he promised to return but never did. He made two other charges using the card without my authorization and I didn't find out until it was too late. I had to report the card as lost. The worst part of the project is that Felipe of Premium Pools charged my account and walked away with the sloppy tile work that was never fixed, the fire-up which was never completed and a burned out pool motor which his subcontractors caused and never disclosed. If you hire this company to do your pool restoration and wind up with money and quality work issues, I told you so. Beware.

From the owner: Premium Pools specializes in pool cleaning, maintenance, and repairs for high-end homes across…read moreSouth Florida. Founded by Felipe, the company focuses on delivering transparent, high-quality service that ensures your pool stays clean, safe, and fully functional year-round. Whether it's routine cleaning, leak detection, or equipment repairs, Premium Pools brings professional care and peace of mind to every backyard. Serving Palm Beach, Broward, and Miami-Dade counties, they help homeowners and property managers protect their investment with reliable service and crystal-clear results. Your pool, always pristine—because you deserve nothing less.

Pool Troopers

Pool Troopers

(5 reviews)

in the last 3 months my charges just for chemicals went from $80 a month to $120. They quoted me…read more30 days ago for cleaning for $120 to $179 and if i want to change back to chemicals only they would cancel my set after 10 years

I have had Pool Troopers maintaining my pool and large fountain for the last 1.5 years. They have…read morebeen terrific until this last 2 months. Two months ago, they have become horrific!! I have called headquarters twice now reporting the lack of service. They have assured me that the local service supervisor would get back to me. Initially he did. I told him that the fountain has been green for 2 months. No one is adding chemicals. I told him that the person maintaining the pool is adding chlorine. I have a salt water system and salt should be added, never chlorine. I even reported that I told the service person 3 times of this problem, but his English is not good and only responded by saying I only add chemicals. Gates have been left open. Pool equipment has been damaged. I contacted HQ again about this situation and I was told that the local people would get back to me. That was last week and I am still waiting. The fountain is still green. No chemicals have been added. They are still charging me for service and I am receiving their standard email stating that the pool and fountain have been serviced and there were no issues. Although the pool is crystal, the last time they put salt in the pool, they did not care how thy did it. Salt was poured all over one of the children's float in the pool. Simply sloppy ad very unprofessional. I am still waiting for a phone call, an email or text from them to understand why I can no longer receive acceptable service!!!

360 Pools

360 Pools

(3 reviews)

Outstanding service - fast, honest, and professional!…read more I couldn't be happier with the service I received from this company. My spa heater went out and they quickly diagnosed the problem, explained everything clearly, and handled the replacement with zero stress on my end. They ordered the Balboa heater, kept me informed on timing, and installed it as soon as it arrived -- exactly as promised. The technicians were incredibly friendly, respectful, and professional. They showed up on time, worked efficiently, and made sure everything was wired, plumbed, and running perfectly before leaving. My spa is now heating flawlessly again. What really stood out was how easy they made the whole process. No upselling, no confusion -- just honest pricing, great communication, and quality work. If you need spa or pool service, this is absolutely the company to call. I will definitely be using them again and recommending them to everyone I know!

Bought a new house in Southwest Ranches with a very large pool…read more The first thing I noticed was the quotation process varies a lot with these firms. Many places would quote online without visiting. The owner of 360 came himself and spent time understanding the pool and the needs. He quoted a price and explained the service well and was very attentive- He explained what was important and his approach They take their time during the service and send photos documenting everything that was done. I feel they take a lot of care and manage both the science of it and the art of customer care. I'd highly recommend the group- they are smaller higher quality group and it makes me happy when people have pride in their work - I'm much happier with them than the last group we used and there is a lot of difference in the small details- you should give them a chance I'm sure you would be happy

DSPOOLS - poolcleaners - Updated May 2026

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