In May 2023 we hired Dry Otter to encapsulate our crawl space, install a French drain, sump pump…read moreand a dehumidification system as we almost always had standing water under the house. We were very, very impressed with both the quality of work that Cory, Noah and Desmond provided but also with the customer service that was provided immediately after when we experienced an issue. The morning after they finished the work we awoke to no hot water and no air conditioning. We checked everything we knew to check on our end with no success. Then we call Dry Otter. Our thought at that point was that in doing the work under the house some wires to the other units had accidentally been pulled loose enough to cause problems but not loose enough to be noticed. They very quickly sent a team out to go back in and look. When their team couldn't find anything, they upped their game and called in an electrician. He was able to fix the issue with the hot water heater. That left the AC unit. It was still not working and it was hot outside. So, we called our HVAC guy that we have used for years. Our guy came out, found that problem quickly and fixed it. I went ahead and paid him, then called Dry Otter for reimbursement which they did very rapidly. So long story short, their customer service is great as well. Were they the cheapest of the 6 companies we got quotes from? No, they were about in the middle. But we were very impressed with them from the very beginning and were impressed all the way to the end.

Communication with Dry Otter has been my biggest problem. They completed most of the job over two…read moreweeks ago but I'm still waiting on the electrical work to be finished [this part is subed out but still on the contract with them. I have not recieved a call/text/email telling me when this will be completed. I have tried calling was told they would be back to me with a day and time. Dry Otter has also left a large air buffer in my house, you would think they may need this.

As we were purchasing our dream home, we knew we needed to pay special attention to the crawlspace…read moredue to high levels of moisture, standing water, and the presence of mold. We knew the project was going to be challenging. However, we found a partner in Foundation Doctor, who was up for the challenge. We found them to be easy to work with as we were working out the bids/pricing, determining the differences between their proposal and the other 2 companies(nationally owned and WAY MORE costly). Michael was a PLEASURE to work with. Once onsite, Mason did an outstanding job coordinating the crew. His ability to keep everyone aligned and ensure smooth execution made a noticeable difference in the project's success. Mason demonstrated exceptional leadership throughout, communicating along the way regarding updates and issues found. Mason not only coordinated the crew with precision, ensuring tasks were completed efficiently and with a sense of urgency, but also guided the team through significant challenges posed by hard, rocky soil. Their proactive problem-solving and adaptability kept the project moving forward without delays. Mason's commitment to delivering top-quality work was evident in every detail, and their focus on excellence ensured our expectations were exceeded. Overall, Mason's efforts, along with "Q" showing up to give this project a shot of energy, had a direct impact on getting us across the finish line, maintaining high standards, and creating a positive experience for us, making them invaluable contributors to this project's success. I/we have no doubt we will recommend their services for anyone needing results bordering on "miracle" status. I'm sure we will sleep a little easier at night knowing our home is much safer thanks to Michael, Stephen, Jackie, Mason, Q, and the other superstars!

These guys have been great to work with. Adam my project manager has been great, he communicates…read morewell, and has work with me to help get my project completed the way I wanted. The guys doing the work have been great as well, Hitz & Michael have communicated with me, and have gone over and above. Very happy so far, and going to continue to work with these guys. I do recommend highly.

Mike is one of the finest human beings I have ever worked with. He made a very hard time bearable…read moreby all the care he showed to me and mine. You cannot go wrong working with him. I feel so blessed to have found him at such a difficult time. I knew my husband was in good hands with Good Samaritan. THANK YOU MIKE!!!

"You're family now" was Mike Costigan's comment to our family on Friday, 9/15/2023 as we thanked…read morehim for, once again, providing compassionate as well as the above and beyond service we remembered him for after he took care of my mother in law in 2020. This time it was my father in law, who passed away on 8/14/2023. Because of Mike's attention to detail and the willingness to provide information many funeral services do not, we were able to give my father in law a send off we may not have been able to with anyone else. From the moment we notified him of his passing to his thorough arrangements and, once again, our ability to reach him at all times during the process makes this a business that we want to promote. We would also like to thank Sonya at the VA National Cemetery in Salisbury, NC, the honor guards from Seymour Johnson Air Force Base in Goldsboro, NC and the Davidson County unit who provided the gun and TAPS salute for their participation in his ceremony and for Mike himself, who provided a beautiful prayer at the end of the service...that's the total attention to details that we appreciated and is the reason we returned to Good Samaritan again. I cannot recommend him enough

Paul Davis did a wonderful job. Tia and Torion make an excellent team and Roger who laid the new…read moreflooring deserves 10+ stars. Thank you for all you do

Surprise! Paul Davis was paid the money they were owed by the people who owed them the money and…read morethat wasn't me. Paul Davis bothered to work as diligently to collect money from the insurance as hard as they worked on making preparations to sue me, they may have been able to do what I did. I'm responsible for Paul Davis getting the money they so ineptly did not acquire a contract in writing when accepting a verbal "yes" from the manager of my insurance. claim! You're welcome Paul Davis.... And thank you for the threats, the holding hostage of my property, and the horrible communication of your intent that you would hold me responsible for your employee getting my home without proper documentation to do so. Then, holding me responsible for not getting that proper documentation and sending me notification of having to pay a bill that the insurance was supposed to have approved per all the text you sent me, which is the only reason I said OK. However, I'm still left in my predicament because my home is gutted, I'm still having to deal with the horrible insurance company. My choice of insurance companies is not anyone's fault but my own; however, I would rather have a place to live in a pot to pee in rather than me stuck homeless like I'm gonna be and I do fully blame this company for being in my situation. Thank God, I was able to stop their lawsuit since I was able to get WSOC TV channel 9's investigative reporter to help me in getting those funds for Paul Davis since their employees don't know how to get appropriate documentation prior to gutting someone's home, or at least my home! I will be getting my storage out of their control as soon as possible. Through this, I learned that they we're going to have me pay to have my storage returned to me, but didn't bother to let me know. It had already been paid for them to bring my storage to me or so it appears in the estimates I read through after educating myself extensively on this entire process. I really don't appreciate feeling as though things have not been provided to me in honesty and that is how I am left in complete understanding unfortunately!

Please hire these guys if you have any mold issues! we had 2 previous inspectors that still missed…read moremold in our house and I was still super sick. in addition to being great inspectors, they really know what they are doin remediating it also. I researched for hundreds of hours and these guys were knowledgable, thorough and reasonable in their pricing as well. They know what they are doing and don't try to scam you. they were also very patient and empathetic really understanding my anxiety and fear from being ill. you can't go wrong with Cardinal.

We used Cardinal Restoration for water remediation and then they renovated our bathroom. The…read moreremediation team was so clean and kept our house so clean during the demo and remediation process! They lined all of our floors with paper and had fans and plastic to keep the dust at a minimum; thanks Reuben for overseeing this part of the work and your excellent communication! Next, we worked with Drew as a project manager for the rebuilding part of the project. Drew was very patient with us as we selected products and did end up changing small details along the way. We completely changed the look of our bathroom and it turned out perfectly! Cardinal knew exactly how to navigate this process with insurance which made things go very smoothly.

Frank and his team at Heaven's Best Carpet Cleaning are an exceptional team and the go above and…read morebeyond with every service. They are always professional accountable and provide superior service. I would recommend them to anyone needed their services!

From the owner: Our business is based on Customer Satisfaction. We care about all of our customers and focus on…read morebuilding a business relationship versus a one-time service. By paying attention to customer's needs and concerns rather than just making a sale you get a better job of cleaning and we get a long term customer. Everyone wins! By paying attention to every small detail we catch little things that often get missed. Another win - win. Customers love it. Our Denver cleaning business has grown on word of mouth referrals and our customer's reviews. Every day we focus on this quality and pride of workmanship and instill it in all our employees.

Randy (the owner of R&R Painting) and his team did a great job to complete our interior painting…read moreproject for the main level of our LKN home. He was very responsive during the proposal bidding process and his proposed price was very reasonable considering the attention to detail that his team demonstrated throughout the project and the quality of the finished product. Unlike many other contractors, Randy was on the job site each day to address any issues and has a lead person designated to direct the work of the others. Although most of the work was relatively straighforward, we have 24' ceilings in our living room and entryway that provided a more challenging effort for painting the ceilings and walls. We were very pleased with the outcome, including the ongoing cleanup of the work areas and the protection of furniture and other items. We would recommend R&R Painting without hesitation if you are seeking a quality and experienced painting contractor who will meet your expectations for a professionally executed project.

Outstanding work. Very kind, professional and efficient and did the job like it was their own home…read more Very attentive to detail. Will hire again!

This company sets the standard for professionalism…read more Their work is second-to-none, but I'm even more impressed with their business practices. The employees are friendly, knowledgeable, and hard working. They provide courtesy calls to inform you of their expected arrival or any anticipated delays. If you need crawlspace work, there isn't a better company. I'd trust Hydrohelp for every project!

Thanks to the HydroHelp911staff for their expertise. Our crawlspace is now encapsulated. Looks…read moregreat. Humidifier is working well. Thanks to Jake and Tavo for doing a great job on the installation. The whole team has been fruendly, helpful and have communicated regularly throughout the process. Most importantly, they sold me what I need and not other options that I don't need.