My stay at this Hampton Inn was a positive experience. The staff were helpful/friendly, and I…read morereally appreciated the amentities The hotel and rooms were very clean. The gym had so many options to choose from. The complimentary breakfast had a lot of variety, and the hot dishes changed each day I am a Hilton Honors member, and I always appreciate it when they acknowledge that. In my room they had the TV turned on, and it had a neat message welcoming my by name to their hotel Some tips: Definitely take advantage of the complementary breakfast. I was thoroughly impressed by the options. The gym is a nice place to unwind, and there are weights, machines, yoga gear, and even towels in a refrigerated area. Although I didn't try it, the outdoor pool looked inviting. And there is also an area to play pool and other games. When you arrive or depart the hotel grab some complimentary popcorn, warm cookies, or bottled water. The staff is more than happy to oblige Cheers!!

Military & Government Travelers avoid this property!…read more I stayed at this hotel while traveling on official government assignment. My assignment was unexpectedly canceled on the final day, forcing a change in departure timing. I checked out approximately 30 minutes past the posted checkout time. All of my luggage had already been removed from the room and I was in the process of leaving the property. Despite this, the manager refused any flexibility and charged me for an additional full night. I contacted Hilton corporate customer service and was advised that the decision was entirely at the discretion of the individual property's management and ownership. I fully understand hotels have policies. However, anyone familiar with military or government travel knows schedules and orders can change without warning and are not within the traveler's control. A 30-minute overage, with a vacant room, resulting in a full additional night's charge shows a lack of reasonable accommodation and customer consideration. If you are military or a government contractor traveling on orders, I strongly recommend avoiding this property.

Absolutely beautiful. Tamara was incredible, she went above and beyond with service. This was my…read morefirst time at Mississippi and I will definitely be staying here again and requesting Tamara to help us.

Please do not believe the great reviews of this hotel. It is absolutely disgusting. They need to…read morehire a new cleaning staff. The staff at the front desk was amazing but amazing staff can be found at a much cleaner location. Our bathroom appeared as if it had not been cleaned in a very long time, yet the cleaning staff claim they are using bleach and cleaning thoroughly. I have yet to speak with a manager to discuss this filthy hotel. I have left my number for manager and no response. I thought it was just our room but my daughter's room was also disgusting. You are probably better off at Motel 6.

This place was exceptionally clean. I don't know if I've ever stayed at a cleaner hotel. The staff…read morewere always cleaning. The breakfast area would have 2-3 staff cleaning non-stop. Like literally non-stop. You would get juice and they'd be behind you wiping everything down. Very very clean. It's a modern hotel with an open concept. Kinda too open, for my tastes. The room was bright and airy and clean. But I don't get on board with no drawers. Open closet and fridge area. So like no privacy. No place for dirty underwear and such. Ya feel me? Also no coffee maker in the room. I don't know when I've last seen that!! There was no way to make coffee or even hot water in the room. But down in the lobby, there was hot water and coffee-on-demand (caffeinated and caffeine-free) 24/7. So I cannot complain. All of the staff were very friendly. The breakfast offerings were fine. But just know that they did not have pancakes or waffles. I don't know about you, but my kids expect one or the other. One of my kids has allergies and texture issues that really limit what he can eat and pancakes/waffles are a safe bet for him. But he made due with the turkey sausage patties and breakfast potatoes. Also I'll say the breakfast area is cramped. Not the seating area. The food area. Everything is kinda on top of each other so it bottlenecks up pretty badly. Hmmm this review sounds critical but I was actually pleased with our stay. Oh except our room temperature. It was hot and muggy in our room. But seriously! It was a good stay!

The staff is very nice & helpful! Renee & Karoline are very cool! Juma was awesome as well, along…read morewith Kitchen Staff! Thank you for all your help & making our stay easier!!!

I stay at Hilton properties on almost a weekly basis and always love staying at a Home2 or Tru…read morehotel if there is one in the area. The only thing I didn't like about this locations is it is connected to a Hampton inn...which wouldn't be a problem except when you walk into the Home2, there is no one at the front desk and a sign that says to go to the Hampton Inn lobby desk if you need anything. Not a huge thing, but a little annoying when you have to go to "another hotel" to speak with the front desk. The rooms were clean and exactly the same as any other Home2 hotel room (literally, same down to the layout and wall art between Home2's in different cities).

Had reservations but room wasn't ready at 230pm so i asked the desk to call me when it was ready…read more We waited in the car and at 330 i went back in and they said it was ready not sure that i would have gotten that call even though check in was at 300 pm. We dropped our bags and went to dinner. Upon returning to the room we tried to take a nap but there was housekeepers yelling and making any chance of rest impossible. The front desk would not answer the phone so i had to chat with them through the hilton app. By this time the people above us decided they wanted to jump off their bed and run around their room for hours. Repeat messages through chat snd the desk assured me there was no noise because they sent someone to check. I asked that the manager call me and to dste i havent gotten a call. I have been a Hilton diamond member for 5 years and this is the worst experience at any Hilton and absolutely no care from the manager.

The night that I got to the room, I turned the AC on to 65. Brought my stuff in and figured all…read moreright. I'm hungry when I come back it'll be cooler like I like it. An hour and a half later it was still 75° in the room even though I said it to 65°. I called downstairs and they gave me some points back for that. The very next day they changed out the AC unit in the room and it works just fine now. The next issue is my TV was not working. I could not turn it off or on or change channels with the remote. I could not do the same thing with the actual TV buttons as well. So they fix that too. So since they were prompt and fixing things, the hotel is not too bad. The hotel is not too bad. Once I got here parking was pretty much taken up since some workers are parking their vehicles diagonally instead of straight in since they have trailers so parking was hard to find. Other than that, the room is nice. The bed is nice and comfortable as well. I do not like that. My King bedroom doesn't have the little freezer part since I stayed here a few days and wanted colder items. You have to request our own service or service towels because they don't do it every day. I would stay away from the bar and getting specialty type drinks. I ordered an old-fashioned and it was more like a no fashion. He simply put the whiskey in with a maraschino cherry and poured maraschino cherry juice in there and served it to me. I have been drinking these for decades now it's been the worst. Never again.

Our room was clean, parking close to front door, friendly night and evening staff. Water available…read morein fitness room and front lobby. Cart to carry luggage worked great. Comfortable beds. Rooms a little dated. We arrived late and left early. Solid stay on the way to TN. The next morning we realized the area around was a little rough with a broken out windshield but we had a good experience at this hotel.

I always try to read reviews before visiting a place. My daughter and I had to stay the night in…read moreHattiesburg, MS because we were attending a cheer competition at Old Miss. As I started to look for a hotel, I was honestly, scared. I read reviews for other Hattiesburg hotels. I found comments like: smelled like musty mildew, dirty towels, dirty shower, broken microwave, etc. I started to think we might be sleeping in our car. Afterall, it was only one night. I've never slept in a car, so there is always a first time. I saw the 4+ star ratings for La Quinta, I read comments like: new remodel, clean room, great staff.... I booked a room, and felt relieved about not having to sleep in my car. The reviews were very accurate. The lobby was open, fresh, colorful, and clean. Check-in was easy. My room was on the 4th floor. On the way to the elevator, an employee said, "Hello, guests!" I liked that. I thought it was a very sweet and unique way to say hello." My room had a king-size bed, desk w/swivel chair, sofa, coffee table, and two chairs. The window was HUGE. I opened the curtains, and had a wonderful view of the approaching storm with lightening and pelting rain. So grateful not to be in the car! We had a good night's sleep. We visited the hotel breakfast. It was a nice spread: the waffle machine, yogurt, apples, biscuits and gravy, cereal selection, juice, milk, coffee, tea, and hot cocoa. After that, the shower felt great. We cleaned up and checked out by 10:30. If you ever find yourself in Hattisburg, This is the ONLY hotel that passes my approval.

This was a nice place to stay for a quick overnight sleep. It charges $25 for each pet and they…read moretry and put people with pets on the first floor, if they can. Breakfast was good with the normal eggs, meat, biscuits, waffles, etc.

Over the past 27-years, as a business road warrior (80-100 hotel nights/year), I have had the…read morefull-range of hotel experiences (Great, Good, Average, Ugly). Checking into the DoubleTree/Hattiesburg, MS was a very challenging Wednesday afternoon for the hotel staff. Softball tournaments in the Hattiesburg area created room availability issues. So, the lobby was full of guest (kids and parents) waiting for a room assignment. Kudos to the Front Desk and Housekeeping Teams for (1) maintaining composure while dealing with impatient guest, (2) genuinely demonstrating concern and a sense of urgency to get guest checked-in.

This is an extremely poorly run hotel. I maintain Gold or diamond level for the last decade, and a…read morecomparable level with Marriott, averaging over 100 nights a year in hotels. - When checking in the front desk clerk was no well trained. - I requested a blanket from the front desk several time. I offered to wait at the front desk but was assured it would be delivered to my room, it never was. - One evening my colleagues and I wanted to eat at the hotel restaurant. We waited over 15 minutes. No one acknowledged our presence. We left and went off property. - when my colleague checked in they weren't even able to make guest room key cards. Telling people to use the app. - my room was booked with a company card. I put down my personal card for incidentals only. After check out, one of the nights of guest room was on my personal card. - left the property on June 1st, and notified the front desk, even though my reservation was thru June 2. On my final bill, there are charges to the restaurant charges on June 2. I never ate at the restaurant. I have now been trying for 5 business days to get a manager on the phone to look into the billing issues. I keep being told a manger will call me, but they never do. - rooms on the sides facing the interstate are noisy all night long with road noise from the traffic.

Our stay here was great!!! The staff was amazing and they honored all of my accommodations which…read morewas awesome!!! We were greeted upon arrival and check was a breeze. The area was good, it was clean, well lit and neatly decorated. Parking was was lit too. The hotel was close to lots of stores, restaurants, the interstate etc. Breakfast was a hit with the kiddos especially the omelette with the cheese in the middle. I do recommend them to family and friends. Next time we are in town we will stay again.

The bathtub/shower was set on lukewarm or cool water only, unlike years ago. The cable and antenna…read moreTV did not work. No evidence of being allowed in the lobby to get out of the cold, or have a continental breakfast, unlike years ago. Not trusted to type in my own pin number! Wrong Western, my review is of Western Motel 3500 block of Hardy Street Hattiesburg Ms.

This HGI is an older hotel that was recently renovated and seems to be well maintained. Their…read moreSecret-Sauce is the VERY Personal and Professional Staff (i.e., Jeffrie & Mary / Front-Desk, Leslie / Bar & Restaurant, and the Housekeeping Team. Every staff member, I met/engaged was AWESOME and made my stay memorable. This will be my hotell of choice for my next five visits to the Hattiesburg /Columbia area.

The room was clean, my reservation was for 2 queen beds, but ended up with a bed a sofa pullout…read more Didn't eat the breakfast. Normally Hilton garden inns have make to order breakfast. This one had self serve like most FREE breakfasts you get at other chains. -ended up driving down the road to a truck stop for a far superior breakfast. Not greeted as a Hilton honors member. That last remark sounds petty but I've stayed many times at the Hampton next door and that hotel is far superior.

This will definitely be my go too whenever I'm in town…read more Best customer services from every single person we came across. They offer great breakfast, a gym & a laundry mat. Our suite made us feel like we were in our own lil studio. Had a kitchen with everything for us. I love this place.. very clean, sanitize, quite & peaceful. Best price as well

My husband and I stayed here for a few nights. The staff was very friendly on check in. Only, on…read morecheck in. Other times they were very cold towards us. The first problem we found was all the doors were sticking. Like the door was too big for the frame. We had to pull hard to get our door open and push hard to shut it. The ladies downstairs bathroom was also this way. That door wouldn't even shut so my husband stood outside to watch over me. Next, the room seemed as though it was very quickly "cleaned." The chair was filthy. The bed cover was filthy. Some areas of the carpet were dirty. No shampoo in the shower, it was empty. The hotel is also in a weird location, hard to find and hard to get to. This hotel could be amazing if they tried harder! It's a very pretty building! We were very, very disappointed with our stay.