Military & Government Travelers avoid this property!…read more I stayed at this hotel while traveling on official government assignment. My assignment was unexpectedly canceled on the final day, forcing a change in departure timing. I checked out approximately 30 minutes past the posted checkout time. All of my luggage had already been removed from the room and I was in the process of leaving the property. Despite this, the manager refused any flexibility and charged me for an additional full night. I contacted Hilton corporate customer service and was advised that the decision was entirely at the discretion of the individual property's management and ownership. I fully understand hotels have policies. However, anyone familiar with military or government travel knows schedules and orders can change without warning and are not within the traveler's control. A 30-minute overage, with a vacant room, resulting in a full additional night's charge shows a lack of reasonable accommodation and customer consideration. If you are military or a government contractor traveling on orders, I strongly recommend avoiding this property.

My stay at this Hampton Inn was a positive experience. The staff were helpful/friendly, and I…read morereally appreciated the amentities The hotel and rooms were very clean. The gym had so many options to choose from. The complimentary breakfast had a lot of variety, and the hot dishes changed each day I am a Hilton Honors member, and I always appreciate it when they acknowledge that. In my room they had the TV turned on, and it had a neat message welcoming my by name to their hotel Some tips: Definitely take advantage of the complementary breakfast. I was thoroughly impressed by the options. The gym is a nice place to unwind, and there are weights, machines, yoga gear, and even towels in a refrigerated area. Although I didn't try it, the outdoor pool looked inviting. And there is also an area to play pool and other games. When you arrive or depart the hotel grab some complimentary popcorn, warm cookies, or bottled water. The staff is more than happy to oblige Cheers!!

Absolutely beautiful. Tamara was incredible, she went above and beyond with service. This was my…read morefirst time at Mississippi and I will definitely be staying here again and requesting Tamara to help us.

Lost its gracious hospitality over the years. Not one single room available for early check-in at…read more2pm. Clerk didn't ask if we were returning Diamond members, didn't check anything, just said they were busy. These beds certainly seem to have been made by someone hustling to clean an entire hotel in one hour. No room service. No bar or restaurant until 5pm. Otherwise, it's an adequate hotel.

I stayed a couple of times due to traveling for work. The hotel was very clean and modern. The…read morestaff were really nice and attentive. I'm not too familiar with the area so I asked the front desk employee for some recommendations on where to eat. She was very helpful and knowledgeable. Let's just say I was very full and satisfied. The room was nice and clean and stocked with Dove products. This is one of my go to places to stay when I'm passing through.

Budget friendly hotel for the basics. Room floors don't have carpet. Breakfast is pretty scaled…read moredown. It's all pre-packaged stuff. It was clean and the staff was friendly.

My husband and I travel to Hattiesburg a few times a year to visit family. This is our go to spot…read moreto stay. During our last visit, the hotel was decorated with cute Halloween decor! Unfortunately, this past stay we did experience a broken thermostat. However, Mars at the front desk handled our problem swiftly and professionally. The maintenance team and the house man did a fantastic job of getting us our room's thermostat working asap! We really appreciated the extra care and customer service shown to us. We will always recommend Homes2 Suites wherever we go BUT especially this location in Hattiesburg!! Fantastic job handling an uncomfortable and unfortunate problem!

Everything was good, clean and comfortable. The beds were good, bathrooms were accessible the…read moremicrowave didn't work but fridge was working. Complementary breakfast was great. Employees at front desk were nice, breakfast staff was not in a very good mood. But overall I think everything was great we like home 2 because our princess gets to travel with us.

Our room was clean, parking close to front door, friendly night and evening staff. Water available…read morein fitness room and front lobby. Cart to carry luggage worked great. Comfortable beds. Rooms a little dated. We arrived late and left early. Solid stay on the way to TN. The next morning we realized the area around was a little rough with a broken out windshield but we had a good experience at this hotel.

It was a bit of a zig zag to reach the hotel parking lot. The lobby was clean, and I appreciated…read morethe sitting areas. Check in was easy and the room was clean. We only stayed one night, but I would stay again if I was passing through.

This was a nice place to stay for a quick overnight sleep. It charges $25 for each pet and they…read moretry and put people with pets on the first floor, if they can. Breakfast was good with the normal eggs, meat, biscuits, waffles, etc.

Disgusting!! We were last here in 2023 and it was clean, which prompted us to stay again. The room…read morewas nasty. Hair and dirt on the edge of the shower, rusty light fixtures, holes in the wall. Pet hair all over the carpet. Had I noticed when we first got there, I would have definitely demanded another room. Pull out couch had a bug on it, old bandaid. Carpeted Stairwell smelled like wet dog & old mop water. 0 stars

While the restaurant staff were friendly, the rest of the service was practically nonexistent. Not…read moreonce during our 4-night stay did housekeeping replenish towels or toilet paper. We had to go down and request them at the desk which was frequently unattended. The room looked like it had barely been "cleaned" with trash on the floor, carpet seemed unvacuumed, moldy curtains, dirty tile grout, grimy sink fixtures, and gunk stuck to the floor. The tub drain backed up when showering, as did the sink. The microwave was dirty and did not even work. Trim was falling off the wall and furniture looked scratched and visibly dirty. The elevators looked rough with lightbulbs burned out in the interior, alarming creaking sounds, no posted elevator service record, and once we got stuck between floors and had to call for service to get out. The ice machines looked very corroded and dirty (we refused to get ice after seeing them so don't know if they even worked or not). The food was edible but not high quality (grits and oatmeal were very runny, potatoes unsalted, biscuits hard and cold, French toast cold and tough, and dirty plates). The only nice thing I can say about this hotel is that the room was spacious. We would have gone to a different hotel but were on a school trip and had to stay with our group. I will NOT stay here again and I warn others to avoid this place entirely. It is NOT worth the cost of the rooms! Hilton, do better! This place looks nice in photos but is obviously gross in person.

Wanted to share our experience since so many negative reviews. Overall, was very good. Room was…read moreclean (maybe tiny bit dusty) but linens and towels were fine. Staff was friendly. Inside pool was clean-kids in our group enjoyed it. EV charger was a bonus (although one of them didn't work-there are 2). Bed was comfy. In-room coffee not the best quality but there is better coffee in the lobby. Good location.

The bathtub/shower was set on lukewarm or cool water only, unlike years ago. The cable and antenna…read moreTV did not work. No evidence of being allowed in the lobby to get out of the cold, or have a continental breakfast, unlike years ago. Not trusted to type in my own pin number! Wrong Western, my review is of Western Motel 3500 block of Hardy Street Hattiesburg Ms.

Our stay here was great!!! The staff was amazing and they honored all of my accommodations which…read morewas awesome!!! We were greeted upon arrival and check was a breeze. The area was good, it was clean, well lit and neatly decorated. Parking was was lit too. The hotel was close to lots of stores, restaurants, the interstate etc. Breakfast was a hit with the kiddos especially the omelette with the cheese in the middle. I do recommend them to family and friends. Next time we are in town we will stay again.

This HGI is an older hotel that was recently renovated and seems to be well maintained. Their…read moreSecret-Sauce is the VERY Personal and Professional Staff (i.e., Jeffrie & Mary / Front-Desk, Leslie / Bar & Restaurant, and the Housekeeping Team. Every staff member, I met/engaged was AWESOME and made my stay memorable. This will be my hotell of choice for my next five visits to the Hattiesburg /Columbia area.

Not nearly up to Hilton standards. We checked in at 7 pm the clerk was ok didn't greet us first, we…read moresaid good evening first. We were tired just wanted shower and sleep. We got into the room to sticky floors? The shower base leaked onto the floor but we only had 2 towels in the room so nothing to sop up floor. The commode was dangerously low to floor and wobbly. The bed was ok, but not up to Hilton standards. Staff needs more customer service training. Many options at this exit. Choose another option do not stay here for comfort or rest.

This place rocks it's one of the best. I have not been to many hotels as accommodating as this…read moreproperty. I'm a Platinum rewards and I've stayed at Marriotts mostly for almost 20 years. One of the best nights I've spent at a Marriott property. Kudos to staff and management, f from someone who came in at midnight and woke up totally refreshed and ready to drive another 500 miles. I wish I could bottle your hotel and take it with me everywhere! And I brought my dog and I love how accommodating you are with dogs, this is the place to stay at folks if you bring your dog with you.

This will definitely be my go too whenever I'm in town…read more Best customer services from every single person we came across. They offer great breakfast, a gym & a laundry mat. Our suite made us feel like we were in our own lil studio. Had a kitchen with everything for us. I love this place.. very clean, sanitize, quite & peaceful. Best price as well