Let me start by saying, if you are considering giving DRM International Learning Center your hard-earned money, please, I beg of you, think again. If you do not read any more of this review, just know that you will regret going into business with this company, as they are exceptionally disorganized and unbelievably inconsiderate to the extent that they will ignore your phone and email correspondence, send you invalid checks, and eventually need to be taken to court. Allow me to elaborate and in doing so share with you my experience with DRM ILC, extending over the past 7-8 months. I am a recent college graduate, with medical-related aspirations. In the spring of this year, I sought opportunities for medical training in the Lansing area to complete over the summer, with hopes of obtaining a relevant certification to use in my gap year. Having worked two jobs throughout undergraduate to cover living expenses and save for post-grad endeavors, I did not take spending money lightly, and hoped that I might find an affordable course option. Hence, my going into business with DRM ILC. At first glance, they seemed a decent company with a great mission. I happily paid them their very reasonable course fee, in full, in March 2019, in order to reserve a spot in their May 2019 phlebotomy training program. No issues. As time progressed, however, I found a new employment opportunity, which seemed all the more fitting of my future goals. So, on May 2, 2019, I requested a refund from DRM ILC. And that, my friends, is where my seven-month-long rollercoaster began. Over that time course, I had numerous weekly phone and email conversations with multiple members of the DRM staff. I was at first told that my refund, as stated in the refund policy, would be available within 30 days, later told it would be available in 90 days, and eventually a time frame was altogether discarded. Staff were consistently clueless as to the status of the refund, and blame was always handed off between them. I was made to feel at multiple times throughout this process that I was annoying and worthless and that, worse yet, I would never see my $1500 again. Finally, however, on September 27, 2019, just five months after I requested my refund, I received a check in the mail from DRM. I took the business check to my local credit union with absolutely no problems. Until, some days later, I was told that the check issued by DRM ILC had, in fact, returned for insufficient funds. I immediately told DRM ILC accounting staff, who promised that this was a fluke and I would be issued a new check in no-time. Just one month later, I received a second check from DRM ILC. Again hopeful to finally see my money, I took the check to a local bank and, what do you know, the second check returned invalid. Better yet, when I tried to contact DRM ILC staff regarding this issue, I received no response. At that point, I had had enough. In November 2019, I took DRM ILC to small claims court, and (shocker) I won. The company was given a 30 day deadline, and on the final day of the 30 days, finally overnighted to me my $1500 refund (plus court fees) in the form of a cashiers check and money order. It took seven months and a court order to finally get my hard-earned money back from this disaster of a company. I can only imagine the experience I may have had if I had actually gone through with the phlebotomy course. Would the class have even taken place? Would I have learned all of the proper skills? Would I have gotten a valid certification or a placement for my clinical training? Honestly? Probably not. And, even if I had, I would likely have had to fight the staff and disastrous organization the whole way. Not what I would have wanted for my gap year, and I hope not what you want for your future - no matter your situation. You worked hard for the money you intend to pay DRM ILC. Please, please reconsider. read more
