Ghetto. This place is just a joke. I bought something on 11/30 that had been expired since 9/18. When I tried to return it, the manager was rude as hell, telling me it was my fault for not checking the date, as if it's okay to sell expired products. As if it is MY fault that they have 73-day old products on the shelves! (Mind you my friend went back today, and the same expired products are still on the shelves.)
And about the manager...walking around without shoes. Socks all black and dirty at the bottom. Asking me questions like "uhm why didn't you call" or "you couldn't come back before now." (mind you I came back the very next day, as soon as I got off, all within 24 hours, lol) Totally unprofessional. And... as if I am supposed to know the unposted protocol for dealing with THEIR wrongdoings... She was yelling and cursing at customers and employees... How is this the "decision-maker" and person in charge? ..I should've asked her if she was going to put that dirty sock back in her shoe, that woulda gave me insight about her judgement right there. Just gross.
I noticed a bottle of bourbon with a faded label, possibly exposed to heat--another violation of how alcohol should be stored. It's questionable if the store was even following basic safety rules--I noticed a leak, and who knows how long its been there, (hopefully not 73 days like the expired beverages I purchased) but I can't believe they're selling damaged or expired goods this boldly. And being rude when it comes to a customer pointing it out, and asking for a refund! If its late and this place is the only one open, oh well. Not going here.
On top of all this, the manager couldn't help me access a transaction that was made less than 24 hours ago....hopefully this is not an indication of poor inventory management and a lack of proper records. Because...that's another violation. It kinda seems like keeping track of their stock is not a best practice, and who knows what other violations are going on behind the scenes.
This place is a disaster. I'm never going back, and I wouldn't recommend it to anyone. Shoutout to madame "manager." The store is a true reflection of her. I'll eat the $11.99 plus tax... I can write it off actually. AND, it's cool because part of me really feels bad for you...just sitting there with your terrible attitude, close-minded way of thinking, paycheck to paycheck mentality, and unwillingness to be of any true help.
Like "Sure, it's MY fault. Yup, I sold myself something expired. Yell at me and curse me out... that will fix everything... lol."
A JOKE. I had time today. (Worked from home!) read more