I just had my second cleaning appointment at Dr. Miles' office. Both times my experience has been…read morethe same: 1. A clean and comfy reception area where I feel like I am at a well loved home, where care was taken with the decor to give patients a relaxing and welcoming experience, not a feeling of being a product in an assembly line like at other dental practices. 2. A receptionist who smiled and made eye contact, politely asked the necessary information, and remained pleasant for duration-this is important because it is lacking at dental offices where front office employees often act as if patients were a chore. 3. A competent, thorough dental professional named Andrea, who did probably the best dental cleaning I have ever had. 4. Dr. Miles greeted me, checked work done, and even referred me to a dermatologist for treatment of a growth she noticed on my skin. I live at walking distance from two dental practices in the area. I was a patient at both. I prefer to drive 15 minutes to Dr. MIles' office. If anyone is going to invade my body by placing their fingers in my mouth, I need to feel that I can trust that person. I trust Dr. Miles and her team.

DO NOT GO to this dentist whatever you do. I had been a patient of Dr. Miles since 2016, I trusted…read moreher and she has completely destroyed my mouth. Not to mention I am in my 20's and have a lot of life to go in my teeth. In 2024/2025 she had told me I had some very small cavities starting and she recommended fillings to prevent any worsening. Since those fillings I have had nothing but issues. Not only did she crack my teeth she caused extreme sensitivity and I am now up to $8,000 worth of dental work done to fix her mistakes. She knew she messed up and tried to have her daughter fix her mistakes but not even that could do it! She cracked my teeth when doing the fillings and then sent me home. I then noticed and called and told her what she did. She supposedly "fixed" them but can confirm that did not happen based on a second opinion. She did poor fillings and I am still having to have hers removed and fixed. Not to mention she completely messed up the crown of my implant creating a large food gap. Most dentist would redo the crown until it's right but not her I was told "you'll just always have to have floss" EVERY piece of work she has done I am having to have fixed. I am having to have a new crown made and placed on my implant because hers was horrible, I am having to have all her fillings removed and replaced because it's "terrible" work. Having to have my bite fixed because of her TERRIBLE TERRIBLE WORK! I went back several times telling her something was wrong but was always brushed under the rug and told to use sensitive toothpaste. Turns out shes just a horrible doctor and doesn't want to fix her mistakes. She messed my mouth up so bad she couldn't even fix it. Save yourself the trouble and go elsewhere! I've been having to have her mistakes fixed since I left this practice and I'm still dealing with issues she created. Leave while you can because you will end up paying for it in the long run. When she retires you will be having to have your mouth fixed! Horrible dentistry work clearly she had no idea what she was doing

As stated in a previous review, these folks have (gradually) taken the fear of "the chair" from me…read more I will NOT say that I look forward to going to the dentist, but at least my heart rate is within normal limits when I do. Myra (the hygenist that I see) is incredibly thorough yet has a soft touch that does help me relax (somewhat) under her ministrations and Dr. Winneberger (I wonder if he ever did win a burger?) is one of the best dentists I have ever had. The entire staff here are welcoming and friendly; I cannot recommend them strongly enough...especially for those who have seen the movie "Marathon Man."

Love my dentist! I look forward to my visits. Staff are friendly and thorough…read more I get my teeth cleaned about 3-4 times a year to keep my teeth healthy.

I have gone to these dentists for more than 50 years. They can do difficult procedures that many…read moredentists can't do. I have come from out of town after I moved to North Carolina. I will return to them because they are the BEST! Everyone is very friendly and knows what they need to do. Dr. Bill is awesome!

Great office staff and professional service. One of the best dentist offices I have ever had. They…read moreare careful to make sure all their work is perfect and you are satisfied. Friendly, helpful, complete and quick service with a minimal wait. Highly recomended!

Before coming to DentalWorks I had a major pain in my molars. I assumed it was a cavity or…read moresomething so I checked in online to make an appointment and within an hour, I had someone from the office calling me to see me. I let them know that I was in a lot of pain and they assured me they could see me the next day. Walking into the office I was greeted with a chalkboard sign with my name on it! I've never seen a dentist do this before but it made me feel welcomed and somewhat special. The doctors here were very informative and helped me with my pain and gave me advice on what I should do next to help my teeth! I appreciate all the help I was given at DentalWorks!

We always love coming to the dentist here. We have been coming for several years now. The staff…read morehas changed a few times but they are all so kind and great. I feel very loved when I am here and so does my son. Very clean and sanitary office.

This was my first visit to Southeast Smiles. I have gone to several dentist in Wilmington, but was…read morereferred to this office by a very dear friend after she also started getting care at this office and was very pleased. From reception, to the technician I interacted with, everyone was incredibly friendly and welcoming. I also appreciated that I was seen close to the scheduled time and never felt rushed. Once the technician brought me back, I went through a quick X-ray and was led into the exam room. The room was clean, organized and comfortable. Again, within minutes, the dental hygienist arrived and started her routine. I'm very particular about following up with dental care and exams. I floss and brush frequently, and take pride in my teeth. Nevertheless, this dental hygienist took her time, and was extremely detailed in checking the health of my teeth, and even better, she was meticulous with a very detailed cleaning! I can say that in all my years, she is most definitely the best Dental Hygienist I've ever had! Great job! Next, I was welcomed to the practice by a super down to earth and friendly dentist: Dr. Panchal. We went over any concerns and and oral history, and, of course, he studied all of the X-rays taken. He proceed with the oral exam. Dr. Panchal patiently explained his findings and discussed his recommendation, treatment plan, and timeline. I'm pleased to say that my first visit was above average! From professionalism, welcoming and very clean environment, detailed staff, everything was perfect! Dr. Panchal has a great personality and I can see how he sets a wonderful standard which staff fallows. His wit, and lack of pretense were great, and even better: his knowledge, his ability to put the patient at ease, and his communication skills were wonderful! So, if like many, you're nervous about going to the dentist, I strongly recommend that you give office a chance. They are fantastic and I think you'll be pleasantly surprised!!! Nice job, everybody! Wilma Alicea Visited 10/1/2025

They are the best, too bad my insurance dropped them. I'm having a hard time finding a dentist that…read morematches their cleanliness, professionalism, and kindness!!!

I've been going to Drs Treman and Treman for over 25 years. They have been amazing. Sadly they have…read moresimultaneously retired and the practice is now covered by a new dentist. I don't know him and did not receive a proper introduction. Only a cancellation of my December appointment and an invitation to reschedule. Would love to hear from anyone who has been to this practice post Tremans.

They lie about taking your insurance. They lie about the work you need done, to get maximum $$…read more Shady business that will run your credit card mid-appointment after saying they take your insurance. Everyone that works there has a terrible attitude. Never go here!! !!!!!

I have used Carter & Hoff once for my wisdom teeth and a cleaning. I scheduled back for my 6 month…read morecleaning in august, I received a text message reminder that said "type YES if you are still planning for your appointment and such and such date" I typed yes. Well, I get a call saying that I wasn't able to have my appointment because it didn't go through. I rescheduled for the 28th of September. I got the reminder again and typed YES plus I called to make sure it had gone through. Now, I don't know the lady's name that I had spoken to, but she told me "oh yes, your appointment went through, the text message reminders can be very temperamental sometimes. But you are all good to go for the 28th." I said "okay great, because I don't want to miss this again, thank you for your time." I get there the day of the appointment and they tell me I have cancelled. To be sure, I did not cancel and take off 2 hours from my job to come into an appointment that I have cancelled. I know for a fact that I did not cancel. The lady that took my call, she is older and has blonde short short hair. Looks at me with this smug sarcastic face and shakes her head "yes you did cancel" I am furious about the response that I have gotten. I have now had to rescheduled THREE times because they can't get their crap together. I really like the dentists, but I am NOT a fan of this lady that spoke to me the way she did. She messed up my appointment and then tried to blame it on me and make me look and feel stupid. I am furious at this lady and her office work. How dare she try to manipulate the situation the way that she did. I know for a fact that I hadn't canceled. I was actually very excited for my appointment because my dentist told me to change a few things and I have. I was excited for her to see my progress, and then for this lady to sit there and look and talk to me the way she did?! It was completely unacceptable.

My daughter went to Carter & Hoff for a routine cleaning because she was overdue and away at…read morecollege. She was told that she had 6 cavities that needed to be filled. When she received an email with the breakdown of cost, 7 cavities were listed. I took her back to her regular dentist, along with the X-rays from Carter & Hoff and was told she only had 1 cavity that needed to be filled. I called Carter & Hoff immediately after learning this and no one has cared to return my call. Needless to say, my daughter will not be going back there.

First time to this dental practice and was very impressed as I first walked in, then to my tour of…read morethe facility and lastly with service I received as a new patient and quality of care. Brandy and the doctor was excellent.

I just returned from Live Oak Dental after having my first teeth cleaning by them. I have to say…read morethat this is the FIRST time I've had my teeth cleaned that I didn't have any pinching, stinging and bleeding from my gums as with others in the past!!! I've always been reluctant to have my teeth cleaned because of that...just an uncomfortable experience. I noticed that on my drive back home that I had none of that!!! A special thanks out to Robbie for doing a wonderful job with my cleaning...she even sung to me while doing the work (LOL). You can't beat that! All the girls I met there were kind, funny and wonderful to interact with. Great choice by me for my first new dental practice in over 10 years. Oh, and the most comprehensive baseline review I've had to date.

Way overpriced. A…read morefifteen-minute consult was $295, with more time spent on how they would be paid than on the actual consult. The consultation was less than informative, and their treatment options were even less so. To boot, they gave me incorrect information about my insurance, leaving me to pay the full consultation fee. Awful experience. The doors to the building are nearly inaccessible to the handicapped

Went in for a new patient appointment and it was the best experience I've had in a long history of…read moredentist/orthodontist appointments. One of the longer new patient appointments I've had because the hygienist, Ivy, took the time to explain what and why she was doing everything and didn't rush through the cleaning. The staff was attentive to my questions and concerns and Dr. Tait was friendly & thorough as well. Everyone in the office was welcoming and honest and made me feel like I could trust their care team. 10 out of 10 would recommend to a friend.

This was my second visit to Wilmington Kids Dentist on Market Street. Our first appointment with…read moreDr. Conner was great -- he made my 16‑month‑old feel comfortable and answered all of my questions, which is why we chose to return. Today, Dr. Danielle and her assistant Emma were phenomenal. They were incredibly thorough, asked personalized questions about my son to tailor their approach, and worked quickly and efficiently. Emma also took the time to go through our paperwork carefully and correct anything unclear. I will absolutely be requesting this team for future visits. My 22‑month‑old left happy and completely unafraid of the dentist. Bonus points to Dr. Danielle for knowing the Duck Song!

We had a very disappointing experience with this dental office. Within a month and a half of…read moretreatment, my child's spacer came out twice. We were also told multiple times that certain appointments or repairs would be "no charge," yet the insurance company was still billed afterward. To make matters worse, we took my child to his primary dentist and were told that a filling this office had placed only a month earlier was already loose and about to fall out. The very next day, it did fall out. When I contacted the office, they made him an appointment knowing the filling was out but he was put in for an exam appointment only. I was then told that I would have to make another appointment to actually have the feeling replaced. I understand that dental work can sometimes need adjustments, but having multiple issues in such a short amount of time, combined with confusing and inconsistent billing practices, was extremely frustrating. I would encourage other parents to ask detailed questions about charges and carefully monitor any dental work completed here.