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Dream Midtown

2.9 (403 reviews)
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Elevator light
Jacqueline F.

This is a true six of one half a dozen of another situation. First the good. They had a reservation and they knew who we were. They charged us not for incidentals, but before the room which was almost $2800. Because the people were supposed to pay did not Put this on the correct card. As customers they should not have charged us and they should've known better. It took me a good 2 1/2 to 3 hours to get a situated the next day. Another good thing, we were able to go up to our room and a key worked. In the keyword for the duration of our trip! I also appreciate that they didn't promise us something really great in grand and did not deliver, and I'm talking to you, Hilton and Marriott with the apps that don't work on your phone There was a room with the bed, which is also a good thing. It is the smallest room I've ever been in and if it needed anything else, it should be a fridge in microwave. It's frustrating to have food left over and not being able to heat it because there's nowhere to do so. But the room was so tiny it was a touch claustrophobic. The bathroom features a step up into a marble room with marble walla and a raised floor. Bit the safest with the very young or the elderly. Another issue wasn't theirs and that's the construction that woke us up at 8 am each morning and did ya stop. That's 5am PST, so we weren't happy at all. The people who worked there did their best. One of them gave me some passes for a complimentary breakfast and it was quite good. You can see my review. It was hard to visit others in our party. We were in the 11th floor, they were on the 2nd and 4th floors. We couldn't visit because our keys were for the wrong floor. The truth is that it could have been much worse. It could have been much better. I just wish more for the next poor soul to happen upon here. I don't know if this is a place I want to see again. It was nice, but a more basic room with a fridge or a microwave would hit the spot.

Micah M.

Beautifully decorated Drinks were great Small food selection. Ok Bar food quality Usual parking situation for that area, basically garage Very pleasant staff Great music Great views

The bed has this canopy over it that is really pretty.
Veronica G.

This is a nice hotel. When you first walk into the small lobby, you will see a large fishbowl aquarium. They have a cocktail bar inside the lobby area. There is also a nightclub on the roof. Apparently, you need reservations. The rooms here are small but clean. The bed has a lovely canopy structure that gives royalty vibes. My room didn't have a great view, but I'm sure some rooms might, The staff were very helpful. Things to note: The elevators are fairly small for the US. I was getting European vibes in the elevator. They don't have a gym onsite. They give access to a gym a few blocks away. They don't have a refillable water station. Instead, they give small water bottles. On top of that, they don't have recycling receptacles in the room. Hopefully, they separate the recyclables later. The bathroom amenities are by Karl Lagerfeld. Again, they offer small bottles of these products and they were replaced daily. I would give four stars if the hotel didn't create so much waste and if my view had been better.

Robert G.

The staff were friendly and welcoming. They also gave us plenty of water bottles for our room. The hotel is walking distance to Central Park, Times Square, and 5th Avenue. The beds were comfortable, the shower pressure was decent for a hotel, and the room was clean. The elevator was small and took awhile but besides that I enjoyed my stay.

DEFINITELY not a queen

When I searched this up, this hotel was labeled as a 4-star. I call BS. We were given a room and it was not clean. A dirty towel was on the floor and the bathroom was dirty. We called the lobby and they weren't apologetic at all. They gave us a new room that was even smaller. The bed is SO tiny I'm fully convinced that this isn't actually a queen bed. It feels almost smaller than the full I sleep on back at home. The room doesn't even come with a fridge somehow so it's REALLY inconvenient. The bathroom is just ok. This hotel is JUNK. Don't waste your time.

Entrance
Karen H.

This hotel definitely not on the luxury end of things, but unlike many of the other reviewers, I found our overnight stay here to be pleasant. The lobby is beautiful with this giant fish tank column. Outside f the front check in , there was plenty of seating in case you want to chill or wait for members of your group. There's also a concierge desk. We arrived early and our room wasn't ready, but we were told we could leave our luggage there until we checked in. They take your luggage and give you ticket to retrieve it later. Mike was at the front desk and he was so friendly and courteous and has a wealth of knowledge about New York and what's going on. He actually upgraded us to king size bed, which we appreciated. I asked him about the complimentary breakfast and he gave us to guest passes to Serafina Italian restaurant. If you want breakfast ask when you check in. You will not automatically be given these cards. Serafina sits on the corner adjacent to the hotel. There's a door connecting the hotel to restaurant so you don't have to go outside. Serafina is also where you would go to use the bathroom if can't check in or you don't want to go upstairs to your room. We were only a few blocks from the theater district and where our play was going to be playing which was nice 10 walk. Once we returned, our keys were waiting for us and our luggage was bought to us. The elevators are probably the most narrow and small elevators I have ever seen. In order to go to you floor you must scan you key card or you will not gain admission to your floor. Our key card was for the 5th floor and it would not allow us to press 8 for another guest. I guess this is a safety percussion that I appreciate. The room size was small in comparison to other hotel rooms we've stayed in outside of NYC, but it was adequate for our needs and it was clean. I always bring my own cleaning supplies and I am happy to say no grime was detected:) The room comes with a mini fridge and robes to use during your stay. Don't take the robes home as a souvenir unless you want to be charged. SN: The concierge was a great resource. We wanted to go to a restaurant in Queens on the subway and he told us how to get there and the subway was less than a block away from the hotel. The train he planned our trip would have taken us really close to the restaurant, but because of construction he suggested a stop in Queens that would get us close and then we could take a Lyft. This worked perfectly and got us to the restaurant and back in less than an hour. Would I stay at the Dream again? Yes! The service took it over what is just average accommodations.

Ready for vacay
Olivia G.

This was a really disappointing stay. They only reason we stayed here was for the bowling and game room which we were told has been permanently closed to guests. They shouldn't keep advertising it. Our room was so small we couldn't open our suitcases on the floor. It smelled like sewage in our room at night. The staff was very nice.

Terrible bathroom lighting

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Good staff, location and decent price. Room is a little bright and loud for sleeping.

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It's close to all the major subway lines, Central Park, Times Square, 5th Avenue shopping.

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Park Hyatt New York - LeLabo products

Park Hyatt New York

(185 reviews)

$$

Midtown West

We loved staying at this elegant hotel located on 57th Ave in the heart of midtown Manhattan…read more After spending each day sightseeing and walking through the busy streets of NY, this hotel was the perfect refuge at the end of each day. Our room was on the 14th floor and was somehow sheltered from the bustling noise of traffic and honking horns. The amenities in our room were wonderful. Heated floors, amazing spa-worthy shower with a powerful rainfall shower head. We felt extremely pampered during our stay!

Our family's Christmas stay at the Park Hyatt New York was nothing short of magical. From the…read moremoment we arrived, it felt less like checking into a hotel and more like family welcoming us into a beautifully curated home in the heart of the city. Traveling during the holidays can be hectic, but the staff at the Park Hyatt made everything feel effortless. Every interaction -- from the front desk to housekeeping to the concierge -- was filled with genuine kindness, patience, and warmth. It was clear they weren't just doing their jobs; they truly cared about making our holiday special. The hotel itself is stunningly elegant yet incredibly comfortable. After long walks through Central Park, returning to our room felt like stepping into a peaceful retreat. The spaciousness, thoughtful details, and quiet luxury made it easy for our family to relax, laugh, and simply be together -- which is what the holidays are really about. We had our first breakfast in New York at the hotel's "the living room" which is located in the lobby. The restaurant is absolutely beautiful with modern decor and stunning 30 foot ceilings. We arrived at 7am as the restaurant just opened and Kamil greeted us with a warm genuine smile. We've stayed at 5 different Park Hyatts in the past 5 years (Kyoto being the most recent) and no one has made us feel as special as Kamil. He has the unique gift of hospitality. He went out of his way to treat us like family and made us feel very special. All of his small gestures, friendly smiles, and thoughtful attention to detail, turned simple moments into special memories. During a season meant for connection and joy, the Park Hyatt delivered both in abundance. Spending Christmas in New York is always special, but spending it at the Park Hyatt New York elevated the experience beyond anything we could have imagined. Our days were spent with full hearts, lasting memories, and deep gratitude for a team that understands true hospitality. This is a place we will return to -- not just for the luxury, but for the people who made us feel so genuinely at home during the most meaningful time of year.

Casablanca Hotel - Inside

Casablanca Hotel

(129 reviews)

$$

Theater District, Midtown West

We decided to choose this hotel as it was next to Times Square and seemed like a nice boutique…read morestyle hotel. The staff was extremely friendly and accommodating. The rooms were comfortable overall and had a decent amount of space. The bathrooms were nice and spacious. The common area was very comforting and inviting. They have snacks that are available 24/7 which was great when wanting a quick bite. The free breakfast in the morning was also delicious. We would absolutely recommend this hotel if looking for a more personal experience and friendly staff. We would return again.

I had a reservation booked more than six months in advance for a stay at the Casablanca Marriott…read moreHotel as part of a larger international trip that included Morocco and Egypt. Unfortunately, due to geopolitical instability impacting our return route through Amman and the broader Persian Gulf region, our travel plans became unworkable. I contacted multiple hotels involved in our itinerary, and every one of them demonstrated professionalism and understanding by waiving cancellation fees given the circumstances--including other Marriott properties and the Ritz-Carlton. This property, however, took a completely different approach. I spoke with Samir in the reservations department. He refused to provide any refund. We went back and forth multiple times, and each time he introduced a new justification. At one point, he claimed the U.S. State Department had not advised against travel to the Persian Gulf and that any warning had expired on March 31. I provided evidence that there was no expiration date, yet he continued to deny the request. I also explained that other Marriott properties and Ritz-Carlton locations had already issued full refunds under the same circumstances. Despite this, he continued to refuse any accommodation. Only after I told him I would be leaving a review about my experience did he offer a future credit. That is not a practical solution when I have no certainty of returning to Morocco. I then requested that a manager follow up with me. No one ever did. Communication stopped entirely. This response reflects a lack of flexibility, accountability, and basic customer consideration--especially when compared to how other properties under the Marriott International brand handled the exact same situation. As a result, I had to absorb the financial loss and cancel the reservation. Based on this experience, I recommend considering alternative accommodations that demonstrate greater responsiveness and professionalism when dealing with legitimate, unforeseen global disruptions.

citizenM New York Times Square Hotel - Lobby

citizenM New York Times Square Hotel

(286 reviews)

$$

Theater District, Midtown West

Got lucky and scored a couple of nights here with points. Learned that they recently joined up with…read moreMarriott...maybe a month ago. Rooms are as advertised: small but functional. Bonus-it was clean!! The iPad system to control the room is clever: manage the thermostat, tv, blinds/shades and lights. It takes a minute for the iPad to connect (not sure if it's a wifi issue or that these iPads are an older model). Speaking of the thermostat, it kinda worked. I think it shuts off or scales back when there's no movement in the room. I had a hard time getting it cooled down to a good temperature, so I didn't sleep as well as I would have liked. The bed is very comfortable, though...and even with the small space, there are plenty of places to hang clothes and store items. Several outlets and USB charging stations available as well. There aren't any washcloths - just hand/body towels... and it's up to you if you want to have your room lightly cleaned or fully turned over. (See your iPad to make that option). There was only one elevator working, so it could take a few minutes to get your lift up or down. The staff that we engaged with were great. Check in and out were super easy. The lobby is pretty cool and hip. There's a small rooftop bar/lounge and a nice sized food/canteen area in the lobby. The location is outstanding. 50th just off 8th Ave...right in the heart of Times Square and walking distance to many other destinations. I would stay here in the future...2-3 nights is perfect. Just make sure if you're traveling with a companion (and sharing a room) that you REALLY like them.

I recently stayed at CitizenM in Times Square. Now, I know what you're thinking - why would you…read morestay in Times Square? This spot is super centrally located, and during NYFW was an affordable, clean, and hip spot to stay for a few days. I am familiar with CitizenM as I have been to their hotel bars in their Miami locations, but had never stayed at one. I truly enjoyed my experience here. From check in to ordering wine or coffee at the bar, to the room, it was all lovely. I will say, the room is quite small. But truly, what do you need a big room for when you're going to be exploring NYC all day? The bed we got was a king, and dare I say it was one of the most comfortable hotel beds I've ever slept in. The room is set up a bit like a studio, with two little closets which made it easy to organize and unpack, a small desk, and a vanity in the common area. The toilet and shower are together in what kind of looks like a spaceship capsule in the middle of the room. One cool thing is how high tech this hotel is - you have an ipad that controls everything in the room from the room temp, your blinds, to the TV, to connecting your devices to the TV to stream music, etc. In the lobby bar you can opt in for hotel breakfast buffet, but instead we would just grab coffees as we were getting ready. Grace at the bar was super friendly, as was all of the staff. My one area for improvement is the elevator. We received a notice that one of the three elevators was broken during our stay and every time we would get on the elevator it would take us multiple floors up before going down. Not the worst thing in the world, but just annoying if you're in a rush to get somewhere. If you are looking for an affordable, centrally located hotel to stay with a friendly staff this hotel is your spot. You have multiple subway stations within a 1-2 minute walk which can easily get you to any neighborhood you want to go during your stay. Would definitely return!

The Central at 5th by Hilton Club - Our room with a view

The Central at 5th by Hilton Club

(28 reviews)

Midtown East

We really enjoyed our 4 day stay . We were so close to Rockefeller center and the lovely shops on…read more5th. Check in was a breeze, we stayed on the 24th floor. It was not noisy and we had no complaints. Our suite was so spacious and there was so much space for our toddler to run around. She loved building a fort with the sofa cushions. We loved our spacious dining table. We requested for a microwave and they brought one up. They have a Toto toilet which made us soooo happy. They have black out curtains so we had good sleep. Their mini fridge is spacious and they gave us 8 waters. We got to watch people working across the street. They had a business center in the lobby, you just have to ask the reception area and they will set up the keyboard and mouse. It was a very nice stay, definitely recommend. Staff was friendly and very responsive in the app. Will stay again.

Absolutely loved this hotel. Amazing location - 1 block from Grand Central and 2 blocks from…read more Rockefeller Plaza and the subway station. Room was really spacious for Manhattan. The bed was actually really comfy for a hotel bed. We loved the Toto bidet toilet and the huge walk-in shower. The TV was gigantic. Big closet for extra storage. The under bed storage was great too. The black out automatic curtains were super cool. The fridge was spacious and there was a coffee maker too. The only thing that was weird were the light switches. There were 2 different switches and it was confusing to figure out what controlled what. The staff were very friendly. They were able to get us into our room early and they let us check out late. They always greeted us when we got back to the hotel room throughout the day. Plenty of food options nearby. Would absolutely stay here next time we're in NYC.

Renaissance New York Midtown Hotel

Renaissance New York Midtown Hotel

(235 reviews)

$$

Midtown West

Prime location! Modern, spacious rooms (for the city)!…read more The elevators though.... Oy. I stayed at this hotel over the New Years holiday and was thrilled to be so close to Madison Square Garden and Times Square. As was expected, check in was a bit chaotic given the time of year. The ground floor entrance was PACKED with luggage on first arrival. After weaving our way through, we located the check-in desk on the 5th or 6th floor. Tons of people but adequate seating to wait for our room to be ready. An upper floor meant having to figure out their dreaded elevator system. It left something to be desired, to say the least. With only 3 elevators that service the whole of the hotel, and a 4th that goes who knows where, it was almost always a lengthy struggle to catch one. No buttons on the interior of the carriage, all elevators were called with a touchscreen device that seemingly tried to pack as many people as possible into one small space, leaving many behind that couldn't fit, before directing the passengers to another elevator to repeat the whole process over again. One day was so bad, it was actually preferable to walk up the stairs to the 14th floor. Woof. The room itself was wonderful. Spacious, with 2 beds. Very clean. Beautiful view of the city and the arena next door. Great way to catch the sun set. Walk in shower with both an overhead and handheld shower attachment. Great lighting. Shower had heavily frosted glass that faced the bedroom area so be prepared for your silhouette to be on full display for anyone you may be rooming with. Nice sized closet, safe, and mini fridge. Big flat screen television. Window shade worked very well to block out the light if you're hoping to sleep in late. Walls can be a bit thin, especially if you have a rowdy bunch of kids right next door as we did. Aside from the elevators, the perks far outweighed the usual peskier elements (e.g., noise,etc.) one encounters when staying away from home. Would stay here again, perhaps during a less busy time of year, if that's even possible.

Loved it here! Comfy beds, friendly service, and lots of outdoor patios…read more We enjoyed our stay here. It was conveniently located in midtown. There are a lot of attractions easily accessible from here. I'm glad we chose to stay here. We can't wait to come back soon.

Library Hotel by Library Hotel Collection

Library Hotel by Library Hotel Collection

(165 reviews)

$$$

Midtown East, Murray Hill

I was excited to stay here anyway, because of course it was on my bucket list, but the stay was so…read morequiet and lovely that I am blown away. I got a petite room since I was traveling alone which I would not recommend for a couple, but for me it was perfect. The bathroom area was the best part and not at all an afterthought. They knew women would be coming and they nailed it, down to the magnifying mirror. Whenever you get to spend time with other book lovers, it's a plus, so I also very much loved being able to talk to people in the common room on the 2nd floor. Often times NYC misses this in their hotels. The books here aren't anything you really want to read so bring your own books but all in all 5+ stars for me!

The Library Hotel has a lovely vibe and is a nice place to come back to after a long day of work in…read moreNew York. Fellow bibliophiles will especially appreciate the concept of this book-laden bolthole. I really enjoyed being able to pop into the Reading Room at any time and get tea, water, fruit, and other snacks. The hotel's bar, Bookmarks, is a lovely space on the 14th floor to meet a friend for drinks, but make sure to get a reservation before heading up. Each floor of the Library Hotel is dedicated to one of the ten major categories of the Dewey Decimal system. My room was 800.003 Poetry, which is a petite room with one full bed. And when I say petite, I mean it! Think room for a bed and little else. But this is NYC so I didn't need much more. If you want to be in Midtown Manhattan, the Library Hotel is a perfect choice.

Hilton Garden Inn New York/Manhattan-Midtown East - Outdoor Patio at Dusk

Hilton Garden Inn New York/Manhattan-Midtown East

(175 reviews)

$$

Midtown East

This is a bustling hotel with a large lobby. I visited for a conference. The hotel has a couple of…read moreexits, but the main entrance is on 6th avenue. All the meeting rooms were clean and organized. We had over 1,000 conference attendees and needed ample space and everything went pretty smoothly. Temperature control was generally good, but got a tiny bit chilly at certain points of the day. The staff were extremely prompt with setting up and removing catering food, but were not the friendliest. They have a free standing pumping station for those that need it. It was easy to access and decently clean, but could've used a wipe down by the second day. They provided a mini fridge in one of the meeting rooms for storage.

AVOID AVOID AVOID! DO NOT BOOK HERE!…read more I came here around April for a work trip and no where on the reservation page did it say that the hotel was under construction. They also offered the price including breakfast. Arrived at the hotel and saw that they only had one working elevator for a hotel that was over 20 floors high. There was a line for the elevator that you had to wait for at least 20 minutes to take. I asked the about the breakfast and they said the restaurant was closed so no hot breakfast. Why is this hotel offering a room rate price with breakfast when there is no restaurant for breakfast?! They told me they had bagged breakfast, which was always gone and coffee was all gone too. Took over 10 minutes to wait for new coffee to arrive. Renovation work bright and early at 8am. I was offered loyalty points for compensation by the manager, Delanie, and these points never showed up. I was also mistakenly charged for drinking their water bottles when I didn't even touch those bottles. They never even told me that I was going to be charged after checking out. I just saw a random extra charge on my credit card. The manager, Delanie, had said this would be refunded, but never saw this refund come through just like the loyalty points.

Dream Midtown - hotels - Updated May 2026

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