I check in and proceeded to sit and wait to be called back, multiple people that had come in after…read moreme had been called back but I wasn't too upset about it. What irritated me is I had then sat there for 20 minutes before I went back up to ask how long I would have to wait, they had rechecked me in and said they would have me back quickly. Just for me to then sit an additional 10 minutes waiting and watching 5 more people called back before myself. Mind you these people stayed in the lobby for no more than 5 minutes at most. Wont be returning!

Best place ever!! Very charismatic manager! I couldn't believe how kind and talkative the…read morebud-tenders defiantly a place I'll return to!

Came in from out of state to see a friend and I just wanted to pop in to see what they had, the…read morestaff were amazing and so kind and knowledgeable, I read the bad reviews after and they don't reflect the service you get. I was a tad bummed out that I could not bring some stuff back with me but they offered to ship it and I'm very eager to receive my package. Must stop if your in town

Met the owner Mohammed when we stopped by and he's the nicest most gracious person - walked us…read morethrough different products and told us about some local events. We are not from the area but when we pass through again, we will be stopping by to say Wassup to him FOSHO Great clean head shop with everything you need Glad we saw his sign off the highway

This place sold my boyfriend an empty can of nitrous and he went back five minutes later and they…read morewouldn't refund his money or replace the nitrous so we couldn't even make our whipped topping ​:(

I wanted to return a defective device that physically harmed me and the employee Beth said there…read morewas nothing she could do and no returns. I understand the position she was in however she claimed to be giving good customer service to us while not doing so. I understand the manager is not in until later and I may not get a refund, however that employee offered no sympathy or help at all and that is not good customer service. She could have taken my name and number and tried to contact a manager or even write my name down for some kind of return. I understand no returns, but put a sign up and let people know.

I came in with my valid REAL ID (I am 22) and the owner, Marv, immediately insisted it was fake. I…read moreexplained that it was real and even a newer version issued by the state, but he still refused to listen. He stated he would call the police, and I encouraged him to do so (mulitple times- and at this point, obviously not nicely.) When the police arrived, they confirmed that my ID was valid. There was no scanner, no verification tool, and no legitimate reason for his accusation. What made this situation worse was that while I was recording, Marv locked both exit doors, which I have on video. The doors were not unlocked until I called the police myself. That alone felt extremely unsafe and unnecessary. He says he didnt- but the video i have says otherwise and im sure the store footage would prove it as well. This can be considered "unlawful detainment"- especially without cause. The entire interaction felt discriminatory--especially considering my friends (who look younger) had no issue. As a masculine-presenting woman and someone who is part of the LGBTQ+ community, I left feeling targeted rather than "carded." I've never had anyone question this ID at clubs, dispensaries, or any other establishment. Based on this experience, I will not return and I would caution other LGBTQ+ individuals to be aware of how they may be treated here. I didn't walk in with a problem; but i did walk out realizing he saw one in me. Hopefully; the police helped you out on spotting an ACTUAL fake id, and not just accuse innocent people of having one

Best price on everything I purchased staff was friendly and knowledgeable.. I will definitely be…read morecoming back here from now on.

Friendly, helpful staff, laid back atmosphere. Walk-in humidor has a nice selection, featuring all…read morethe major brands. Prices about the same as any brick and mortar store in metro-Detroit. Lounge features high-top tables if you want to play a game of chess or get some work done, as well as leather lounge chairs for relaxing. Free WiFi if you're looking to get some work done. Nice size TV for watching sports or anything you'd like. They don't have any drinks, but will let you buy booze at the liquor store next store and drink it there if you'd like. Unlike many cigar stores, younger folks like myself don't get strange looks from the older gentlemen that frequent these stores, probably due to its proximity to the university. Overall, looking forward to my next visit!

The store for last few months has not been well stocked. Recently they went from 12 to 5 seating in…read morethe smoking room. The price of cigars are creeping up. Due to the lack of selection the higher price cigars are now becoming the go to. Very disappointed for a place that was well stocked and priced decently. My rating is dropping due lack of inventory, pricing, and seating changes. Service by Joe and Chris is excellent.

Nice place to sit down watch ESPN and have a cigar and a nice drink and just chill out. The staff…read moreis very knowledgeable. Every time I seem to go into Lacasa. They are very knowledgeable what they do and not just about the cigars. Their drink menu as well I would highly recommend this place.

Very elite, very accommodating. Visited here for a few casuals business meetings with my hubby. The…read moreplace was well lit, although I think a bit dimmer would really set the mood. Lots of tvs and table space and a top tier cigar room. The cigar options were great, with May flavors to choose from. I'm no pro cigar smoker but I took some tips from the pros lol. Overall a nice chill space to meet and vibe with options to order.