My family were up until yesterday regular customers here.
However, yesterday my husband and I went down for our usual treat but were treated so badly by the deputy manager and has as a result of this decided never to return.
One of the dishes we ordered was Hong Kong style prawn balls in sweet and sour sauce. When we tried the dish it was very sweet and lacked any form of sour taste. We have had this dish so many times, and although we appreciate that food can not always taste the same, this dish was significantly different from before. We asked the waiter and he told us that it was nothing wrong with the dish, no other customers complained about it and we were making a fuss. I am still did ing it hard to believe he said this!!
Eventually, he brought us some vinegar to add to the dish. We told him that this is not how it is supposed to be made/present ted and he said that if we wanted it to be more sour this was the only way so he began pouring vinegar on top of it!!!
My husband got furious and asked them to pack up our dinner and pay for all the other food we had had. The deputy manager continued to say that it was nothing wrong with the dish on our way out. With hindsight I wish we had not even paid for the food we ate since our evening was completely spoiled and we didn't get the romantic dine in experience we went there fo read more