1. Dr Vanna Stone

0

Livingston, NJ

Cancel

Open app

Search

Dr Vanna Stone

5.0 (2 reviews)
Closed • Closed

Services - Dr Vanna Stone

Cavity treatment

Dental exams

Tooth filling replacement or repair

Dr Vanna Stone Photos

You might also consider

Recommended Reviews - Dr Vanna Stone

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

10 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Lena Y.
10
13
0

11 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

Ask the Community - Dr Vanna Stone

You might also consider

Verify this business for free

People searched for General Dentistry 12,180 times last month within 15 miles of this business.

Verify this business

DK Dental Group

DK Dental Group

4.2(19 reviews)
0.5 mi

Even though I don't live in NJ anymore, I still try to come back here when I can. The dentist and…read morestaff are excellent--professional, friendly, and always make me feel comfortable. One fun touch is the Spanish guitar music that plays during drill work, which actually makes cavity appointments feel a little less stressful. A great office I'm always happy to return to.

Preface: I like Dmitry Kucher - pleasant and calm personality. However, his receptionist is…read moreterrible (rude and zero patient/customer service) - worst ever. If the rating was only for their customer service I would give it a negative (unfortunately 1 star is lowest). However, Dr. Dmitry Kucher, seems to care about his patients and conviction with providing dental care - if the rating was solely based on Dr. Dimtry's dental care (excluding customer service) then I would be happy to give this a higher rating. However, my rating and review is low because of this terrible customer service experience. If this receptionist stays employed then I would never recommend anyone dealing with her. We've are not going back - tons of other dental practices in the area who treat you like a human being. Background: Billing and service dispute as a new patient. Worst ever, phone receptionist intentionally hung up on me when I called about my billing inquiry and rudely interrupted me several times, threatened to call police on me if I showed up in the office, insulted my competency and asked if I know anything about medical industry's standard practice of care. I only needed a cleaning and was trying to find something convenient and local. My insurance covers two free cleanings a year. Detail: When I first called for a new appointment, I explicitly informed the receptionist for a cleaning only (no interest in anything else). However, after going in for the cleaning, they billed me for both a cleaning and a comprehensive oral exam. I called to understand and to ultimately dispute the billing (for the oral exam). But the receptionist who picked up the phone was extremely defensive. I told her this is not what I asked for when I made the appointment. She said its 'standard of care practice' to provide oral exam for new patients. I was very explicit when I first called to make the appointment that I'm only interested in cleaning. She did not explicitly mention that new patient require oral exams. I told her, she should have been more transparent about their policy (nothing on their website, nor did they mention all new patients require an oral exam).The receptionist then got very defensive and told me she was going to hang-up on me. I told them if they hang-up I would go to their office to speak to them directly because I still didn't finish speaking. She said she would threaten to call the police on me if I showed up. I only wanted to go in and speak to someone in person since the receptionist has no interest or care about what I was saying. She abruptly hung-up. I called back a second time telling her to cancel my other appointment (scheduled for my spouse) - she continued to interrupt me... I ended up going into the office and spoke with Dr. Dmitry Kucher - good guy and explained the situation. He was understanding and apologized for his employee's behavior (mentions she has a very short fuse - guess she treats all his customers/patience like this). Extremely disappointed and never been threatened by anyone to have police called - especially an inquiry regarding an incidental billing charge. Overall: would never recommend this receptionist/customer service. Although Dr. Dmitry seems to be competent, he still needs to be more transparent about pricing and much better job at hiring quality employees.

Photos
DK Dental Group
DK Dental Group
DK Dental Group

See all

Livingston Mall Dental - Front entrance, hard to miss

Livingston Mall Dental

1.1(10 reviews)
2.3 mi

Eh I suppose you can't expect much from a dentist that is in the shopping mall but it has been here…read morefor years so they must be doing something right? The reception staff is generally nice but they're often distracted and don't look professional, I'm all for confortable work attire and don't expect all of them to wear scrubs but tore up jeans and tshirt or a casual top doesn't send a very good impression. The waiting room is no good. Fits maybe 6-8 people comfortably and most of the time its a family with kids so there is half the waiting room right there. Why no benches outside?? Wait time is what you'd expect. Long but if its a crowded day get ready to stand, but not too far away so you can hear your name called. The actual doctors I suppose are alright as I've only brought clients here for treatment, but there seems to be so much turnover I don't even know if that matters. Eh the good thing is they seem to take a lot of insurance, but as far as practices go, there is probably better.

If I was to summarize my experience of the dentist here last month in one sentence - "A factory…read morewhere you are a transaction, lack empathy and professionalism, money hungry and forget the Hippocratic Oath without guilt." I took my 92+ year old father for a denture adjustment. The dentist did not even touch the denture in 25 mins we were there (no exaggeration). Lured us in with a promise to adjust the denture for $50 (I was willing to pay), and did nothing. Instead, she had an attitude, claimed there was an infection (none existed when seen by a competent dentist and a periodontist subsequently), refused to even take the denture out of the mouth citing "liability", wanted e to sign a liability waiver (never happened). Instead, took an unnecessary x-ray alleging an infection (probably realized no adjustment mean no money from me, so made up a cause for xray) and that was it. Incompetent, unprofessional money hungry opportunists who forgot the purpose of medical science. Stay clear of this factory. Let me remind the dentist once again.... the sacred oath of Socrates for medical sciences. ".....I will use treatment to help the sick according to my ability and judgment, but never with a view to injury and wrong-doing. ...Into whatsoever houses I enter, I will enter to help the sick, and I will abstain from all intentional wrong-doing and harm, especially from abusing the bodies of man or woman, bond or free. And whatsoever I shall see or hear in the course of my profession, as well as outside my profession in my intercourse with men, if it be what should not be published abroad, I will never divulge, holding such things to be holy secrets. Now if I carry out this oath, and break it not, may I gain for ever reputation among all men for my life and for my art; but if I break it and forswear myself, may the opposite befall me." Don't even bother to visit if you want professional and competent dentist who will assist you in your troubles.

Photos
Livingston Mall Dental - Clinic information

See all

Clinic information

Dr Vanna Stone - generaldentistry - Updated October 2026

Loading...
Loading...
Loading...