Dr Jonathan Bradshaw and wife Dr Stephanie Bradshaw have been caring for my hunting labs for the…read morepast 8 years. They are both extremely knowledgeable and compassionate. Recently one of my dogs needed emergency surgery and both doctors came in after hours to perform a difficult surgery with 100% recovery. They are the best and I drive from Little Rock to have them care for my animals.

If they diagnosis your cat with diabetes, get a second opinion from a different vet ASAP.read more

Didn't have an appointment to get Axels ears checked, they got me in and got his ears treated and…read moremedicated in 30 mins tops! Every one was very professional, very knowledgeable about home care and with meds! I am one satisfied customer! Dr. Fletcher is awesome!

The tech/receptionist was very kind, she greeted us, and acknowledged they were busy in the back,…read morebut she would be right back. She was, her customer service was good. She had a good attitude. I'm a retired Air Force Veteran, I live animals , usually, I have a good report with anyone, when I made the appt, I asked to have the Dr check out my puppy. He had been plagued with alot of issues. He was 3 months old. Infested with fleas,ticks and a large amount of worms. He has had bloody stool, gastro upset,with nausea, diarrhea, shortness of breath. He didn't respond to any questions, I tried to ask as he walked away with his back to us, as if we were not significant, perhaps he wasn't interested in my puppy. Simple reassurance would have sufficed. However, he never even looked at my puppy, except to give a vaccine shot. He treated us as if we were not worth his time, he was aloof, cold, and his lack of empathy was rude. I know by his behavior he won't blink with this review, I'm quite sure he has been allowed to behave this way for a long time. Shame on him. Please don't waste your time with this provider. He must have all the patients he wants, and doesn't care about new customers, I got more interest from a online Dr with the computer screen, felt more, warmth, and compassion.

Dr Ashley Stephens treats my dog and two cats. She and her staff are kind and gentle to my pets…read more Recently she took care of a problem with my chihuahuas dew claw and it was so simple to do that she said the visit was free of charge. Her thoughtfulness is greatly appreciated.

If I could give them zero stars that is what they would receive. I dropped off my six month old…read morepoodle to be neutered and the vet, Ashley Stephen's nicked his urethra during surgery , after his return home I noticed he was have trouble urinating and took him back to the office at that time he was in critical condition and the front desk was more worried about money than my baby. I paid them $800 as requested before the vet would see him. The vet who was there was filling in for the above vet she was on vacation. Very helpful and did all she could to save him. After 4 days his bladder ruptured and I had no choice but to euthanize him as he was in so much pain. An autopsy was performed the vet Ashley Stephen's had nicked his urethra causing his death. I truly believed that as stated by the owner they would do the right thing but now it's turned over to their adjuster to review and that person wants me to submit all records and bills and explain why I want my money back. You would think they( the clinic) would provide all records , the adjuster wants to verify I have a valid claim. They killed my baby. And this is the second puppy I've had die under their care. Well never again and if the burden of proof is on me fine I will do what is necessary to resolve this issue. Ashley Stephen's called me a week and a half after returning from vacation to offer me her condolences....seriously and stated she had been meaning to call but had been busy. Again with the BS of asking what they could do for me . When I told her same thing I told Dr. Brian silence. They were busy circling the wagons to try and cover up her negligence for her to call. Never again

Best veterinary clinic in town and helpful staff that have helped me with my pets and obedience…read moretraining issues

They are very helpful! Affordable and easy to get an appointment. The staff and doctor are great.read more

The staff was nice and friendly. The service we got was good (shots.) The facility is old and…read moreoutdated. Definitely could use an overhaul to bring it into this century.

I used to like this vet but they have gone corporate and they do not care about animals. All they…read morecare about is money. My cat had been a patient there since he was a kitten and back in March 2025 he had trouble breathing and instead of helping him to see what was wrong they said go to urgent care they are not equipped to help him. It says on their website that they help all animals in their care. That is a bold face lie. Do not bring your fur babies here!!!! If I could I would give this place a zero star review.

There is a lack of empathy for their patients. I have never been to a veterinary practice with so…read morelittle regard for the pets they serve. Loud, pulsing music and raucous staff interactions both at the front counter and coming from the "hospital" portion of the building. When animals are sick or being tended to with shots or uncomfortable procedures, it is insensitive to subject them to such an anxiety producing environment. I am rethinking my choice for my pet's care.

We always have a great visit when we come here and see Dr. Brian and his crew! I know my animals…read morewill be well taken care of and they will let me know what I need to do for my fur babies to keep them safe and healthy!

I was scheduled for a specific time with my lab/healer this summer. I had the card and everything…read more I came to my appointment and a lady at the desk told me that it was actually 30 minutes earlier. It was very frustrating to try and get my dog to and from her appointment. So to get there and be told that with no sympathy, helps the frustration along. She argued with me and asked if I had a chart. I replied with, "I'm not sure, but we've been seen by my other dog." It's like she didn't hear that portion and after many back-and-forths, she exclaimed, "Well why didn't you tell me that?" The attitude that was used with me was uncalled for as a customer. I left with an appointment for September for my second dog and cancelled my lab's appointment to go to another place. After coming in September, I was told that I was deactivated and not allowed to activate again. This place has very poor communication. Not only with their scheduling, but also with pretty big things like "deactivation." Regardless of the reasons for deactivating me, I should've at least been notified. Very poor business and I very much want to dissuade anyone from going here to treat their babies. There are many other doctors and nurses who will love your babies, but not these people. There are cold attitudes and robotic voices that are unneeded in a small town. If maybe one person could read this, maybe it could save someone from being offended or frustrated or treated rudely.

always reschedule due to never having doctor available, services all overpriced, terrible customer…read moreservice.

Fantastic help and understanding with our pet care emergency needs. Thank you for the quick and…read morefriendly service. We appreciate you!

I have been going to this dog clinic for 20 Years at Waggin…read moreWheel Vet on Hwy 7 with all my pets. Today I was eight minutes late and they were not busy and the girl at the counter was kirt and rude and had to get permission to see her. My own Doctor doesn't do this. And I then to see my dog he commanded that I apologize to his rude employees as a tech lied about my actions to the owner and then said being an employee she taking care of her coworkers. I have owned two restaurants in the village and this place has gotten to big for their britches. Pride has a very hard fall. Let me add to this. I called last week after a text trying to make this appointment and no confirmation. This has happened twice. I called and left messages and my phone number to set the appointment. Never have I gotten a phone call back. So I finally got a hold of someone last week and she said I was late for her shots and I replied, I called and left messages and you never ever call me back. And she said well you should have made the follow up appointment before you left the first visit. As she stumbled for her words. What?! I thought that was their job. Owners you need to to put a camera up and record your front staff and your employees should never be correcting and protecting their coworkers, because they are not in management. I love Mrs Billby and I will miss her. She is amazing, but she wasn't there today her husband was. Wow! I'm really can't believe what is happening to customer service?

They did everything they could, to try and save my little puppy. Would recommend to all pet parentsread more

This man is an idiot and a quack! My 7 lbs shitzu went in for diarrhea and came out 3 days later…read morewith her eye out of the socket and infected! He kept telling me She needed to stay on her but her diarrhea was under control (he was obviously trying to fix the eye before I picked her up) He said she scratched it!! I had to take her to LR emergency vet and the eye had to be removed due to trauma! I have reported him to the board of veterinarians. And I am looking for attorney recommendations. He should NOT be in practice!

They have been our vet for about a year and a half now. Cannot say enough good things about them…read more They provide grooming, boarding for animals at a very good price as well as vet services. The staff is very helpful, friendly and professional, they always are responsive and very good at communicating reminders for upcoming appointments. We dropped off our 2 dogs last week with them for boarding as we were heading out of state. Our first time using boarding services with them. Last week the region was having massive amounts of rain. Their covered play areas kept them safe, happy and dry. Plus they give them play time FOUR times a day!! They were also able to keep our 2 girls together so they felt safe with each other and not lonely. We can't say enough good things about them. It's a very nice facility and worth the 40 drive to there each time for good care for our girls.

First off when I went in they took my baby to the back for tests which creates huge anxiety for…read moreboth owner and fur baby. Second I feel like they are overpriced I wasn't crazy about their care.