The front desk receptionist was so unfriendly and had no customer service skills. She asked me what…read morewas wrong, but then wouldn't even listen to me when I tried to explain to her the problem. She ended up telling me to go someplace else for care. New place, but already going in the wrong direction.

Quick and easy service. Friendly staff. Judy and Danielle made everything easy and simple…read moreprocess. No wait and being able to just walk in with them being new is something to take advantage of. And they offer you a cookie with every visit! Something nice for the kids.

I saw Michelle Sexton Satterfield, ARNP, for the first time today and I was more than impressed…read morewith the quality of service and the thoughtfulness of care. After 13 years with my last physician, I was able to find this group with my new plan and it is such a blessing. From the pleasant lady at the front for a Covid l-19 check-in, to Iris at the front desk helping me with my new patient paperwork, and all the other nurses and staff I had the pleasure of working with today, they each expressed kindness, compassion, professionalism and expertise. Thank you and many blessings to All.

from the manager to the hole entire office Drs and workers is a MESS I tried to talk to the manager…read moreand she put me on a consultation room and she took 1:05 minutes to came back just to tell me sorry, the doctor will talk to you. I want to talk to her NOT to the doctor.

Lovely owner/NP with a beautiful office space. The decor is nice and it's black woman owned. Get…read moreyour tests and physicals done

From the owner: Fast, reliable and professional.read more

I have been consulting with Dr. Manny Faria for a couple years now. He has helped me through this…read morenatural health journey, taught me things I had never learned from my primary doctor int he 9 years I had been going to him with issues. My primary wanted me to take more and more pills... I finally got the testing I needed, and got REAL answers. Dr. Manny is caring, and has gone above and beyond for me. I'm so grateful to have found him, and recommend friends and family all over the US to connect with him! Thanks Doc!!

If you are tired of getting the round about with traditional doctors and not getting any answers,…read moreplease see Dr. Faria!! He will get to the root cause of what's going on with you. He is truly gifted and is highly intuitive.

I went there last saturday morning. Right at opening. Got seen and was out in understand 45…read moreminutes. Thank you for the prompt response. ​

If you're reading this, I highly recommend that you do not go to this urgent care under any…read morecircumstances. You will likely just waste your time and your money. At the end of the day, you're better off going to your primary care physician. I went in expecting to receive medical care and guidance from a doctor, but instead, the doctor looked at me and asked me how I thought my symptoms should be treated. Excuse me? You're the doctor. You're the one who went to medical school and is supposed to know how to evaluate and treat my symptoms. I should not have to tell a medical professional how they should treat me after paying for a visit. What made the experience even worse was being told that I was feeling better when, under no circumstances, had I ever said that. I don't understand where that assumption came from or why words were being put in my mouth. As a patient, I expect a doctor to listen to what I am actually saying--not tell me what I supposedly said or how I supposedly feel. The prescription situation was another complete mess. I specifically checked to make sure my prescription was being sent to the correct pharmacy. After I was told the pharmacy information was wrong, they supposedly corrected it, only for the prescription to be sent to the wrong pharmacy again. I called back, was told it had been sent to the correct pharmacy, and still had to go through multiple hoops just to get a prescription sent where it was supposed to go. The amount of unnecessary miscommunication and runaround was ridiculous. What makes this even more frustrating is that I had already been to this same urgent care a couple of days earlier for my ear and other symptoms. During that visit, I specifically told the provider that I believed I had a sinus infection. That information was documented in my medical notes. When I returned only a few days later because my symptoms had continued, I was told that I had not previously mentioned those symptoms, despite the fact that I could clearly see they had been documented during my previous visit. So I came back only a few days later with continuing symptoms that I had already discussed with the same urgent care, only to feel like the previous conversation had essentially been disregarded. Then I was asked how I thought my symptoms should be treated. This was an unacceptable lack of professionalism and communication. I understand that doctors cannot always give patients the diagnosis or treatment they want, but that is not the issue here. The issue is being listened to, having your concerns accurately documented, and receiving competent medical guidance for the money you are paying. As someone who has gone to college, built a business, and understands what it means to provide a service to paying customers, I can tell you that if I treated my own clients this way, I would expect to lose their business immediately and have my business practices questioned. This experience is exactly why so many people are hesitant to go to the doctor in the first place. Patients should not feel like they are jumping through hoops just to be heard and receive the care they came in and paid for.

Not sure if being Duke at a doctor's office is a thing to celebrate, but if/when you need medical…read moreattention, it's better to be safe (shingles, for instance, is not to be messed with). If there's a small complaint (or a couple of them), it is that you're not able to get in when you need to - it comes and goes - but I suppose that's true of any doctor's or dentist's office. Dr. Lopez is sometimes loath to refer me to a specialist even when I ask for one - they want to be the arbiter of whether it's warranted or not. On the plus side, the wait time at this office is phenomenally great usually: I've been in and out in less than an hour more often than not. This most recent visit was 45 minutes, and it included a tour of their new dental set-up. Maybe that would explain why you can't always get an appointment when you want - they actually manage their patient load in a meaningful way. They also sweeten things for patients from time to time. Last summer, they had ready meals that you can go by and pick up (register first) every Friday for a few weeks. This year, there was a 'turkey gift card' ($50) for TG. Unfortunately, it was at a specific time only, and I was not in town that day, and there was no way to get around it. Still, I'm happy enough overall that, for now, I'll continue to call this my primary care provider.

Georgett Khoury is one of the most incompetent doctors I've ever had the displeasure of visiting…read more After over a year of dealing with them as a primary care doctor I can confidently say they are incapable of diagnosing anything beyond the simplest of ailments you might have -- combative and ignorant mumbling individual who shouldn't have a medical license and clearly did the bare minimum to get their degree, then proceeded to stop learning beyond that. They also will send you to get a test done and then hold your test results hostage behind another doctors visit you have to pay for just for them to read off the results verbatim.

Dr Holder and Dr Lopez are absolutely awesome. I went there because of a skin condition and a…read morecough. I was in love with the care i received. Thanks Sannitas

Where do I start? No communication. You can't call the doctor's office. All calls are routed to a…read morecall center in Miami where no one speaks English. They tell you someone will call back within 48 hours. They don't. They don't have an accurate schedule to book appointments. They blocked my son from seeing a neurologist because they said we had to go to them first even though we had been there 3 months ago and had already seen the Neurologist twice. They told me they would give my son an injection that I had to drive an hour to get the medication. They lied and turned us away. I am trying to find a new primary care but it's hard to find one that takes MyBlue. Other than that, they are wonderful.