don't usually even leave comments but I owe it to him on this one. If you're looking for a fair…read moreopinion on the state of whatever your equipment is as well as options this is a good place to go. My motherboard fried on my Alienware laptop (never getting that crap again btw). I needed a new build and didn't have time to do it myself here at FLW . He came up with a fair and affordable option that'll keeping me gaming for a few years to come.100% a great option. All grains of salt taken into account on this one. Couldn't be happier with the performance of the PC either...

NO CARE for customers!!! DON'T TRUST!!!…read more Dropped my phone off just for moisture control and to get it dried from the inside. I called ahead of time and it was said that there would be a 1-2 hour wait. It was also supposed to be $70. When I showed up, the 1-2 hour job turned into a 5-6 hour job. They said it would be ready by 4 and around that time, I got a confirmation message that it was ready. When I showed up, no one was there and it was still within their regular hours. Then I called the owner and he said he would get ahold of someone. Nothing ended up getting done and wouldn't answer any more calls. I ended up being without my phone on a two day overnight trip and I'm a minor and I wasn't with my parents, so this lack of care and management led to my safety and trust being compromised. When I returned, they went to look for my phone and lost it. They proceeded to look for ten minutes without an explanation of where it went and they thought someone stole it. Then finally they looked under a MacBook in the bin where it was supposed to be and they found it. So after all these bumps in the road I was happy to get my phone back but wanted some form of compensation/refund for what mistakes they made and what trouble they caused me. But no, all they could say was that they completed the repair and that's all. So just drive the extra 20-30 minutes to somewhere else where they actually care about you- the customer. P.S. Their terms and conditions are absolutely ridiculous. It puts all the risk on the customer and has ended up costing others lots of money for things they didn't want done.

Paid 180 dollars for a phone repair, wrong screen was put onto Iphone 16, phone is currently with…read moreapple support, so now without a phone due to internal display issues this caused. Waiting for phone back and report from apple so can file a report to get money back. Would not recommend using. Caused more money in issues than it would have to just send it into apple to start with.

he got my phone fixed the same day and it wasn't to expensive i highly recommend going to this guy…read moreto get your phone fixed up

I recommend this place to everyone having phone or tablet problems. If he can't fix it he won't…read morewaste your time or money. He is honest, the nicest person and very helpful.

Fast, fair price, excellent service on fixing a broken screen on my wife's iPhone. New screen…read moreinstalled - worked like original. Very happy!

My mom came in around 1 PM because we heard there was a shipment of NeeDohs coming in that day…read more When she got there, the truck had just arrived, and they were going to restock them. My mom asked to wait inside the store while they restocked them, but the worker rejected the request and told her to check the website to pick them up when they restocked. From 1 to 4 PM, she checked the website every few minutes. The issue is that the worker never added them to the website...

I'm temporarily housebound and needed some important office equipment/supplies. After spending…read moretwo days online unsuccessfully trying to figure out my best options, I called my Rolla Staples. Brandt, the General Manager, answered all my questions, helped me choose my best options, took my order and had my purchase delivered, by Michael, within half an hour. Excellent service. Courteous, knowledgeable, friendly and professional staff. I just wish I had called sooner.

Kevin installed a screen for me did a good job at a fair price, Had an issue with phone after that…read moreand he took care of it immediately. Great service I am pleased.

My daughter totaled our iPad screen, they fixed it quick and did a perfect job. 5 outta 5, would…read moreabsolutely come back again! Thank you so much.

If I could give this business a zero I would. The store owner is rarely in the store during open…read moretimes on door. You have to text to find out when he is actually open. Secondly, he told me that he would purchase a new Chromebook I had but claimed he had to go to the bank first. I agreed to come back by later that day. He also said he would be interested in any other electronics I might have. I went home, came back as agreed and he said he wanted them all but hadn't gotten to the bank yet. So I came back the next day, door was locked during open hours on door, I texted and he said he was out to lunch, back in an hour. Against my better judgment, I came back and he still didn't have the money to purchase my items. A week later he still claims not to have it. From my standpoint, he is all talk and no action. Don't waste your time.

They sold my 16 yr old daughter a "new" phone, she paid $400 in full and was supposed to get the…read morephone on Friday. Get told that the phone they got was a stolen phone so they had to get her another one. She went to pick it up on Saturday and it is clearly not a new phone. Store owner said it's refurbished. I told them to keep it and just give her money back and he says he will but doesn't have the money and asked us to wait till the following Monday. The following week we got the run around the entire week. He is never in the store. When he would tell us to come to the store we would show up and it is closed. Dodged texts and calls. We just keep getting the "give me a few days or a week" run around, going on two weeks now. So tired of dealing with this mess. I really wish we would have never walked in this store. So now I tell my daughter she is just out her money or file a civil suit... worst experience.

I took my tablet to the Rolla, MO location on July 5, 2024. They said it needed a new battery. It's…read morenot a new tablet, but I hadn't backed up the info on it. I made it clear that the ONLY reason I was paying to have it fixed was to save the info. I never heard back so I tried calling them. Their number is CONSTANTLY disabled. Sometimes a fast busy, sometimes all circuits busy, sometimes it doesn't ring at all. I suspect they do this on purpose. I finally got through to them a month after I had dropped it off. They hadn't even started the work. They were waiting for a part. (battery?) They would have the part tomorrow (Friday) they would call Monday. It is now September 6. They never called, I couldn't get through until yesterday. STILL not fixed. I went in today 9/6/24, (they are an hour away) they have my tablet fixed. I asked them to turn it on. THEY WIPED THE TABLET. Nothing left on it. I'm not sure it's even the tablet I dropped off. I am gutted. The only reason I let them have the tablet was to preserve my info. They are the worst. They lie, they don't respond, they don't know what they are doing. I would recommend you avoid this place like the plague. They are the worst!

Info harvesting website…read more The website makes it look like you can get a repair quote but once you give them all your information it gives you their phone number to call for a quote. When I called I still couldn't get a quote.

They price matched and fixed my Xbox hdmi port in less than 2 hours! Definitely will come back if…read moreot happens again. Forgot to mention lifetime warranty!

Went in for a smartphone repair. Excellent service, knowledgeable about computer and phone issues…read more Highly recommended!