Knowledgeable, profesional, and punctual podiatrist. Highly recommendread more

I needed a surgery do to a broken left foot. When I had the clearance ready, I asked the doctor…read moreabout post operation care. I needed him to coordinate with my medical plan the diagnostic and the codification of the procedure,so my plan can provide me with post operation care such as weheel chair and a person that can aid me for few days after the operation. He answers me that he had thousands of clients and he's office had no time to deal with medical plans. I asked him what I should do and he replay plainly Do Not submit to the procedure.

Dr. Carlos Arroyo is an excellent health professional. Staff is courteous. Services provided are…read moregood.

With over 20+ years of professional experience and a degree from the prestigious California College…read moreof Podiatric Medicine, Dr. Walsh is just about as good as it gets in the San Juan Metro Area. His Assistant Paula is especially efficient and was kind enough to provide me with a last-minute visit. The Doctor was very efficient, though I was surprised that he did not elect to take x-Rays of my left foot after I told him that a marble table had fallen on it, normally, one might want to rule out the possibility of a fracture before proceeding further. However, Dr. Walsh determined that indeed, plantar fasciitis was to blame for my foot pain and inability to walk. From there, we decided on a course of action and I received a steroid injection that did the trick! When it came time to pay for the bill, I was told it was "cash only", I was not made aware of this at any point, not when making my appointment and not upon entering the facility. Perhaps a note was posted on the wall (?) but I do not recall seeing one. You can imagine my surprise when the doctor, knowing that I did not have a car, asked that I go to the nearest ATM of which there were two located within 3-4 blocks of his office. QUÉ??? Minutes after a foot injection you want me to walk to an ATM??? So I hired an uber to get me to the nearest Gas Station ATM and paid the good Doctor his money. I strongly suggest that his office call Banco Popular without delay so that they can install an ATM machine within the confines of his office -- it's good for the patient's convenience, and then the Doctor can continue his "cash only" practice. He is an excellent Physician but the rest of my experience was a bit less than ideal. I guess the only proper alternative would have been for he and his staff to suggest that I rest my foot until I felt able to walk. But then again, it was almost quitting time so perhaps that was the reason for their sense of urgency. I should add that when I asked for the breakdown of the fee I was to pay, I was met with resistance and laughter, perhaps because the Doctor was kind enough to give me a $20 discount but still, that should not be a problem. The patient has a right to know regardless. That's just the way I was always taught.

Espantoso. Un servicio en Sala de Emergencias pésimo. Un paciente con crisis hipertensiva sin…read moremedicacion ni evaluación por largas horas. No consulta con cardiología. Para salir con la presión peor de lo que entró.

Hospital horrible. Su seguridad es una broma. Les dicen a los visitantes que compartan un pase de…read morevisitante singular y que pasen su identificación a otras personas. Un paciente podría estar muriendo y no permiten que la familia se despida, excepto dos a la vez. Mi abuela estaba aquí con oxígeno y cuando la conectaron al oxígeno de la pared, la línea falló después de un minuto y se quedó sin aire. Después de levantar un alboroto y plantear el problema CINCO VECES, finalmente trajeron un tanque de oxígeno. Más tarde, el mismo día, por la noche, el siguiente turno de personal COMETIÓ EL MISMO ERROR. Mi tío pidió trasladarla a otra habitación, y la otra habitación estaba en malas condiciones. La calidad de la atención deja mucho que desear, al menos para los pacientes inmunocomprometidos, para quienes los cuidados paliativos deberían ser la prioridad. --- Horrible hospital. Their security is a joke. They tell visitors to share a singular visitor pass and to pass around their identification to other people. A patient could be dying and they don't allow family to say goodbye, other than two at a time. My grandmother was here on oxygen and when they hooked her up to the wall oxygen, the line failed after a minute and she was left with no air. After raising a ruckus and bringing up the problem FIVE TIMES, they finally brought in an oxygen tank. Later the same day, at night the next shift of staff MADE THE SAME MISTAKE. My uncle asked to move her to a different room, and the other room was in bad condition. The quality of care leaves much to be desired, at least for immunocompromised patients, for whom palliative care should the priority.

Vacationing in San Juan and we had a concern about our daughter. Things are a little different here…read morein the island and I couldn't find just a regular urgent care but found Pravan Health. We came and the nurse who attended let us know it was membership only but gave some quick tips to help our daughter. She was absolutely the sweetest and caring. Thank you

I have found the docs at Pravan to be seriously incompetent. I have had some serious health…read moreproblems stretching into late last year that I visited Pravan for help with. Fatigue, extreme body pains, lethargy, ennui, malaise, anxiety, forgetfulness, facial ticks, I could go on with the symptoms. At the time, I asked them point-blank, different doctors, on different occasions if this could be due to mold toxicity. Pravan told me: - It was long COVID and nothing they could do. - Make sure I am hydrating myself and taking multivitamins (wow, great advice). - That this was due to pigeons defecating on my AC compressor outside the building (which, due to the physics of how AC works, air does not flow back from the compressor outside the building into the AC unit within the building, this is literally physically impossible and one of the dumbest things I have ever heard). - That toxic mold does not exist in Puerto Rico. And, of course, after months and months of extreme suffering, issues with my business, issues with my relationships all stemming from this, low and behold, I find a doc who confirms this is due to the presence of Aspergillus and the resulting mycotoxins within my apartment, as confirmed by tests on both myself and EMRIs on my apartment. Stay the heck away from Pravan.

Dr. Zayas helped me with a sort of emergency health problem super quickly and even walked me to the…read morepharmacist so I could get my medication faster. This guy is the best and I would go back to see him in a heart beat.

It use be an excelent place but ever since Maria hurricane and Covic it has change : Doctor's are…read moreirresponsible in giving accurate information about the result and not returning with home care or follow-up instructions. In competitive nursing staff . Emptying the emergency room or moving patients without informing families about the next steps in treatments for their love ones. AND THIS A NURSE WITH BSN and Doctor's Degree. 30 years of experience.

Honestamente? Prefiero morirme en mi casa a exponerme de nuevo al asco de este hospital y sus…read moreempleados que obviamente no fueron los mejores de su clase graduada. Salí de este hospital aún más enferma gracias a la negligencia y falta de administració. Horrible.