This was a very unprofessional VET and it was a horrible experience for our dog. For more than a…read moremonth our dog was misdiagnosed after suggesting to the doctor that the underlying problem was in fact what I had thought it was all along. The doctor also was not treating a condition and when I confronted the doctor she was telling me that she "forgot" to tell me that she was giving her medicine and forgot to write it down. It was extremely expensive and our dog could have lost her life if it were not for another VET that was a lot better in treatment and overall care. Sadly this Vet was at times very rude, and I have a feeling extremely expensive. We also had a friend whose cat had an operation and because a mistake by the surgeon had to get the leg amputated. Overall I urge people to avoid this VET. The doctors were sometimes unpleasant and also did not explain everything sometimes which was frustrating. It was pricey but our dog could have lost her life.

Very disappointed. When I arrived, I entered a large empty waiting room with a locked door at one…read moreend and CCTV in one corner. There was no greeting, or acknowledgement that we'd been noticed. After 5-10 minutes, the vet opened the door and said he'd be with us soon. After the previous customer had left, I went in with two very ill rats, both of which clearly needed putting to sleep. He proceeded to poke and prod them, shoving them around on the old and yellowed plastic which covered the operating table. Both were clearly distressed, as was I, and he continued by insisting my male rats were female; and he roughly and unnecessarily felt them for tumours. After agreeing that we needed to have them put to sleep, he explained that it should cost 40€ each, but he would do both for one price; and that he would not dispose of them because it costs too much - I'd need to find a hole to put them in. He then injected them both while I was watching, and gave no warning that it would be unpleasant for them, so even the one one which was barely conscious squealed in pain. Because he had underestimated the amount to inject, he had to go on and give them two or three further injections, each of which was clearly very painful for them, and even more painful for me to watch. He made up something about the amount of adrenalin in their systems because of an alpha rat in the cage - more likely any adrenalin was generated by being stabbed with large gauge needles several times. I was devastated at his unsympathetic and businesslike treatment (which others have also mentioned in their reviews), and would never visit him again.